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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Rail-based Public Transport Service Quality and User Satisfaction – A Literature Review
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Nur Izzi Md. Yusoff, et al.
PROMET - Traffic&Transportation (2020) Vol. 32, Iss. 3, pp. 423-435
Open Access | Times Cited: 68

Showing 1-25 of 68 citing articles:

Factors Affecting Public Transportation Use during Pandemic
Soheila Saeidi, Somayeh Nazari Enjedani, Elmira Alvandi Behineh, et al.
Tehnički glasnik (2024) Vol. 18, Iss. 3, pp. 342-353
Open Access | Times Cited: 17
Analysis of mode choice affects from the introduction of Doha Metro using machine learning and statistical analysis
Ammar Abulibdeh
Transportation Research Interdisciplinary Perspectives (2023) Vol. 20, pp. 100852-100852
Open Access | Times Cited: 25
Importance – Performance Analysis (IPA) of metro service attributes during the COVID-19 pandemic
Mohammad Aghajanzadeh, Kayvan Aghabayk, Javad Esmailpour, et al.
Case Studies on Transport Policy (2022) Vol. 10, Iss. 3, pp. 1661-1672
Open Access | Times Cited: 32
Exploring the User Acceptance of Urban Air Mobility: Extending the Technology Acceptance Model with Trust and Service Quality Factors
Young‐Woo Kim, Cherin Lim, Yong Gu Ji
International Journal of Human-Computer Interaction (2022) Vol. 39, Iss. 14, pp. 2893-2904
Closed Access | Times Cited: 31
Gender and Age Do Matter: Exploring the Effect of Passengers’ Gender and Age on the Perception of Light Rail Transit Service Quality in Kuala Lumpur, Malaysia
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Nur Izzi Md. Yusoff, et al.
Sustainability (2021) Vol. 13, Iss. 2, pp. 990-990
Open Access | Times Cited: 34
Rider Perception and Usage Intention for Pakistan’s First Rail Mass Transit: A Study of Lahore’s Orange Line Metro
M. Khoirul Anam, Muhammad Abdullah, Zia Ur Rehman
Transportation in Developing Economies (2025) Vol. 11, Iss. 1
Open Access
Comparative Analysis of Train and Bus Performance: Factors Influencing Public Transport Choices in Algeria
Mouloud Khelf, Aïcha Sahel
Lecture notes in intelligent transportation and infrastructure (2025), pp. 512-524
Closed Access
An empirical investigation of service quality of intercity rail transit in the Pearl River Delta using AHP-fuzzy comprehensive evaluation
Lianhua Liu, Chien‐Liang Lin
Asia Pacific Journal of Marketing and Logistics (2025)
Closed Access
Investigating the Factors That Influence the Ridership of Light Rail Transit Systems Using Thematic Analysis of Academic Literature
Huseyin Ayan, MC Bell, Dilum Dissanayake
Future Transportation (2025) Vol. 5, Iss. 1, pp. 22-22
Open Access
Rail-based public transportation service quality and customer satisfaction: a decade of insights and advances
Shahariah Ibrahim, Yinggui Zhang, Abdulaziz Ahmad
Public Transport (2025)
Closed Access
From commuter to advocates: assessing satisfaction and advocacy towards urban mass transportation
Govind Nath Srivastava, Saurabh Gupta
The TQM Journal (2025)
Closed Access
Investigation of the Relationship between the Perceived Public Transport Service Quality and Satisfaction: A PLS-SEM Technique
Karzan Ismael, Szabolcs Duleba
Sustainability (2021) Vol. 13, Iss. 23, pp. 13018-13018
Open Access | Times Cited: 26
Factors Influencing Passengers’ Satisfaction with the Light Rail Transit Service in Alpha Cities: Evidence from Kuala Lumpur, Malaysia Using Structural Equation Modelling
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Muhamad Razuhanafi Mat Yazid, et al.
Mathematics (2021) Vol. 9, Iss. 16, pp. 1954-1954
Open Access | Times Cited: 25
Determinants of autonomous train operation adoption in rail freight: knowledge-based assessment with Delphi-ANP approach
Boban Djordjević, Oskar Fröidh, Evelin Krmac
Soft Computing (2023) Vol. 27, Iss. 11, pp. 7051-7069
Open Access | Times Cited: 10
Factors affecting state railway of Thailand (SRT) passenger train service use decision: A structural equation model
Chalermsap Lieophairot, Nuttawut Rojniruttikul
Heliyon (2023) Vol. 9, Iss. 5, pp. e15660-e15660
Open Access | Times Cited: 9
Determinants of paratransit feeder service provision using AI-synthesized revealed preference data: a paratransit drivers’ perspective on PT reform using machine learning
Simeon Stevenson Turay, Charles A. Adams, Augustus Ababio-Donkor
Transportation Planning and Technology (2024), pp. 1-30
Closed Access | Times Cited: 3
Sustainability of Public Transportation: An Examination of User Behavior to Real-Time GPS Tracking Application
Wei Chiang Chan, Wan Hashim Wan Ibrahim, May‐Chiun Lo, et al.
Sustainability (2020) Vol. 12, Iss. 22, pp. 9541-9541
Open Access | Times Cited: 25
The Influence of Service Quality on User’s Perceived Satisfaction with Light Rail Transit Service in Klang Valley, Malaysia
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Mohd Haniff Osman, et al.
Mathematics (2022) Vol. 10, Iss. 13, pp. 2213-2213
Open Access | Times Cited: 15
Modelling of Passenger Satisfaction and Reuse Intention with Monorail Services in Kuala Lumpur, Malaysia: A Hybrid SEM-ANN Approach
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Muhamad Razuhanafi Mat Yazid, et al.
Mathematics (2023) Vol. 11, Iss. 15, pp. 3361-3361
Open Access | Times Cited: 7
Assessing customer satisfaction on service quality of Light Rail Transit (LRT) transportation in Malaysia
Nor Najwa Irina Mohd Azlan, Shuhairy Norhisham, Rozaini Roslan, et al.
AIP conference proceedings (2024) Vol. 3114, pp. 030003-030003
Closed Access | Times Cited: 2
An Empirical Study of Passengers’ Perceived Satisfaction with Monorail Service Quality: Case of Kuala Lumpur, Malaysia
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Mohd Haniff Osman, et al.
Sustainability (2022) Vol. 14, Iss. 11, pp. 6496-6496
Open Access | Times Cited: 12
Getting Young Drivers to Buckle Up: Exploring the Factors Influencing Seat Belt Use by Young Drivers in Malaysia
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Nor Aznirahani Mhd Yunin
Sustainability (2020) Vol. 13, Iss. 1, pp. 162-162
Open Access | Times Cited: 14
Sex Disparity in Satisfaction and Loyalty towards Urban Rail Transit: A Survey of Light Rail Transit (LRT) Passengers in Kuala Lumpur, Malaysia
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan
International Journal of Integrated Engineering (2021) Vol. 13, Iss. 3
Open Access | Times Cited: 11
Uncovering the Heartbeat of Public Transport in Klang Valley—Is Your Journey Satisfying?
Rohana Sham, Kavan Tai Kah Hing, Chee Qiao Ruh, et al.
Environment-Behaviour Proceedings Journal (2024) Vol. 9, Iss. 27, pp. 281-286
Open Access | Times Cited: 1
Is customized bus service for commuter segments the need of the hour? An integrated IPA-machine learning framework to redefine commuter segments based on quality expectations
Munavar Fairooz Cheranchery, Fathima Ansari, M. Mubarak Ali
Transport Policy (2024) Vol. 154, pp. 16-25
Closed Access | Times Cited: 1
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