OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

ENHANCING CUSTOMER LOYALTY THROUGH QUALITY OF SERVICE: EFFECTIVE STRATEGIES TO IMPROVE CUSTOMER SATISFACTION, EXPERIENCE, RELATIONSHIP, AND ENGAGEMENT
Nitin Liladhar Rane, Anand Achari, Saurabh Choudhary
International Research Journal of Modernization in Engineering Technology and Science (2023)
Open Access | Times Cited: 119

Showing 1-25 of 119 citing articles:

Leveraging predictive analytics for strategic decision-making: Enhancing business performance through data-driven insights
Abayomi Abraham Adesina, Toluwalase Vanessa Iyelolu, Patience Okpeke Paul
World Journal of Advanced Research and Reviews (2024) Vol. 22, Iss. 3, pp. 1927-1934
Open Access | Times Cited: 21

Developing scalable data solutions for small and medium enterprises: Challenges and best practices
Ebunoluwa Johnson, Omorinsola Bibire Seyi- Lande, Gbenga Sheriff Adeleke, et al.
International Journal of Management & Entrepreneurship Research (2024) Vol. 6, Iss. 6, pp. 1910-1935
Open Access | Times Cited: 16

Metaverse Marketing Strategies: Enhancing Customer Experience and Analysing Consumer Behaviour Through Leading-edge Metaverse Technologies, Platforms, and Models
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2023)
Closed Access | Times Cited: 35

ChatGPT is not capable of serving as an author: ethical concerns and challenges of large language models in education
Nitin Liladhar Rane, Saurabh Choudhary, Abhijeet Tawde, et al.
International Research Journal of Modernization in Engineering Technology and Science (2023)
Open Access | Times Cited: 34

Contribution and performance of ChatGPT and other Large Language Models (LLM) for scientific and research advancements: a double-edged sword
Nitin Liladhar Rane, Abhijeet Tawde, Saurabh Choudhary, et al.
International Research Journal of Modernization in Engineering Technology and Science (2023)
Open Access | Times Cited: 26

Metaverse for Enhancing Customer Loyalty: Effective Strategies to Improve Customer Relationship, Service, Engagement, Satisfaction, and Experience
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2023)
Closed Access | Times Cited: 22

Exploring the effect of management control systems on dynamic capabilities and sustainability performance: The role of open innovation strategy amidst COVID-19
Jaturon Jutidharabongse, Narinthon Imjai, Sirinan Pantaruk, et al.
Journal of Open Innovation Technology Market and Complexity (2024) Vol. 10, Iss. 1, pp. 100224-100224
Open Access | Times Cited: 8

Customer lifetime value (CLV) insights for strategic marketing success and its impact on organizational financial performance
Nafez Nimer Ali, Osama Samih Shabn
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 5

ANALISIS STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT DALAM MEMBANGUN LOYALITAS PELANGGAN PADA BISNIS DEARLY CAKE
Ayu Wulandari, Vembri Aulia Rahmi
Fonduri de investiţii (2025) Vol. 14, Iss. 1, pp. 39-49
Closed Access

A systematic literature review on digital transformation in real estate: challenges and opportunities
Wajhat Ali, Don Amila Sajeevan Samarasinghe, Zhenan Feng, et al.
Smart and Sustainable Built Environment (2025)
Closed Access

From Data to Decisions: The Power of Machine Learning in Business Recommendations
Kapilya Gangadharan, Anoop Purandaran, Malathi Kanagasabai, et al.
IEEE Access (2025) Vol. 13, pp. 17354-17397
Open Access

Customer perception, integration behavior, and loyalty of internet of things enterprises
Gaofei Ren, Chen Yao-yao, Maobao Yang
Technology in Society (2024) Vol. 78, pp. 102600-102600
Closed Access | Times Cited: 4

Employer Brand Attractiveness and Organizational Commitment: The Moderating Role of Organizational Support
Neslihan ONUR, Ayşe ÇELİK YETİM, Yiğit Güven, et al.
Sustainability (2024) Vol. 16, Iss. 13, pp. 5394-5394
Open Access | Times Cited: 4

Artificial intelligence in education: advancing educational digital inclusion for adults older with diverse neuromuscular conditions
Paula Andrea Valencia-Londoño, Hilderman Cardona Rodas, Jovani Alberto Jiménez Builes
Frontiers in Education (2025) Vol. 10
Open Access

Navigating the future of AI in marketing: AI integration across borders, ethical considerations, and policy implications
Suraksha Gupta, Yichuan Wang, Parth Patel, et al.
International Journal of Information Management (2025) Vol. 82, pp. 102871-102871
Closed Access

The Landscape of CRM Research: A Bibliometric Analysis of Key Trends and Future Directions
Shaista Jabeen
Journal of Relationship Marketing (2025), pp. 1-41
Closed Access

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