
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Exploring Customer Relationship Management: Trends, Challenges, and Innovations
Erick Fernando, Rudi Sutomo, Yulius Denny Prabowo, et al.
Journal of Information Systems and Informatics (2023) Vol. 5, Iss. 3, pp. 984-1001
Open Access | Times Cited: 7
Erick Fernando, Rudi Sutomo, Yulius Denny Prabowo, et al.
Journal of Information Systems and Informatics (2023) Vol. 5, Iss. 3, pp. 984-1001
Open Access | Times Cited: 7
Showing 7 citing articles:
Artificial intelligence (AI) in renewable energy: A review of predictive maintenance and energy optimization
Shedrack Onwusinkwue, Femi Osasona, Islam Ahmad, et al.
World Journal of Advanced Research and Reviews (2024) Vol. 21, Iss. 1, pp. 2487-2799
Open Access | Times Cited: 24
Shedrack Onwusinkwue, Femi Osasona, Islam Ahmad, et al.
World Journal of Advanced Research and Reviews (2024) Vol. 21, Iss. 1, pp. 2487-2799
Open Access | Times Cited: 24
The power of AI: enhancing customer loyalty through satisfaction and efficiency
Pragya Singh, Vandana Singh
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 7
Pragya Singh, Vandana Singh
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 7
Service Quality in the Age of Artificial Intelligence
Timilehin Olasoji Olubiyi
Advances in computational intelligence and robotics book series (2025), pp. 339-358
Closed Access
Timilehin Olasoji Olubiyi
Advances in computational intelligence and robotics book series (2025), pp. 339-358
Closed Access
Linking innovative work behavior with customer relationship management and marketing performance
Luminiţa Nicolescu, Alexandru Ioan Rîpa
Journal of Innovation & Knowledge (2024) Vol. 9, Iss. 4, pp. 100560-100560
Open Access | Times Cited: 1
Luminiţa Nicolescu, Alexandru Ioan Rîpa
Journal of Innovation & Knowledge (2024) Vol. 9, Iss. 4, pp. 100560-100560
Open Access | Times Cited: 1
The Influence of Customer Relationship Marketing and Brand Image on Customer Loyalty with Customer Satisfaction as a Mediation Variable (Study on Starbucks Coffee Indonesia)
Nurul Kholifah, Mahrinasari MS, Roslina Roslina
Journal of Economics Finance and Management Studies (2024) Vol. 07, Iss. 03
Open Access
Nurul Kholifah, Mahrinasari MS, Roslina Roslina
Journal of Economics Finance and Management Studies (2024) Vol. 07, Iss. 03
Open Access
Overcoming Challenges in Social CRM Implementation: A Systematic Analysis of Emerging Trends and Best Practices
Sannas Salsabila, Nilo Legowo
Journal of System and Management Sciences (2024)
Open Access
Sannas Salsabila, Nilo Legowo
Journal of System and Management Sciences (2024)
Open Access
The Potential Benefits of Integrating Business Intelligence and CRM
Abdelhak Ait Touil
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 161-183
Closed Access
Abdelhak Ait Touil
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 161-183
Closed Access
Evaluation of Information Technology Governance Using BAI Domain In Hospital
Erick Fernando
International Journal Of Science Technology & Management (2023) Vol. 4, Iss. 5, pp. 1406-1412
Open Access | Times Cited: 1
Erick Fernando
International Journal Of Science Technology & Management (2023) Vol. 4, Iss. 5, pp. 1406-1412
Open Access | Times Cited: 1