OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Conceptualizing the Use of Artificial Intelligence in Customer Relationship Management and Quality of Services
Parag Shukla, Sofia Devi Shamurailatpam
Advances in marketing, customer relationship management, and e-services book series (2021), pp. 177-201
Closed Access | Times Cited: 5
Parag Shukla, Sofia Devi Shamurailatpam
Advances in marketing, customer relationship management, and e-services book series (2021), pp. 177-201
Closed Access | Times Cited: 5
Showing 5 citing articles:
The impact of digital banking channels and organizational culture on operational excellence in Jordanian banking
Abdallah Q. Bataineh, Dhia Qasim, Mohammad Alhur
Banks and Bank Systems (2024) Vol. 19, Iss. 4, pp. 163-176
Open Access | Times Cited: 2
Abdallah Q. Bataineh, Dhia Qasim, Mohammad Alhur
Banks and Bank Systems (2024) Vol. 19, Iss. 4, pp. 163-176
Open Access | Times Cited: 2
The Landscape of AI in Indian Banking Sector: A Theoretical Perspective
Sarita Singh, Jayanta Kumar Parida, Sameer Shekhar
Journal of Informatics Education and Research (2024)
Open Access | Times Cited: 1
Sarita Singh, Jayanta Kumar Parida, Sameer Shekhar
Journal of Informatics Education and Research (2024)
Open Access | Times Cited: 1
A study on online brand experience in Indian neobanking
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Systems Assurance Engineering and Management (2024)
Closed Access
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Systems Assurance Engineering and Management (2024)
Closed Access
Understanding AI's Role in the Banking Industry: A Conceptual Review
Danish Anwar, F M Jamil Uddin, Soofia Fatima, et al.
LatIA (2024) Vol. 2, pp. 119-119
Closed Access
Danish Anwar, F M Jamil Uddin, Soofia Fatima, et al.
LatIA (2024) Vol. 2, pp. 119-119
Closed Access
The Future of Customer Relationship Service
Md. Touhidul Islam
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 59-96
Closed Access
Md. Touhidul Islam
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 59-96
Closed Access
