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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

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Showing 1-25 of 58 citing articles:

The strategic use of artificial intelligence in the digital era: Systematic literature review and future research directions
Aline F.S. Borges, Fernando J.B. Laurindo, Mauro de Mesquita Spínola, et al.
International Journal of Information Management (2020) Vol. 57, pp. 102225-102225
Closed Access | Times Cited: 501
Green supply chain innovation: Emergence, adoption, and challenges
Yunting Feng, Kee‐hung Lai, Qinghua Zhu
International Journal of Production Economics (2022) Vol. 248, pp. 108497-108497
Closed Access | Times Cited: 149
Machine learning in marketing: A literature review, conceptual framework, and research agenda
Eric W.T. Ngai, Yuanyuan Wu
Journal of Business Research (2022) Vol. 145, pp. 35-48
Closed Access | Times Cited: 83
Sentiment Analysis of Customer Reviews of Food Delivery Services Using Deep Learning and Explainable Artificial Intelligence: Systematic Review
Anirban Adak, Biswajeet Pradhan, Nagesh Shukla
Foods (2022) Vol. 11, Iss. 10, pp. 1500-1500
Open Access | Times Cited: 82
Effectiveness of Fine-tuned BERT Model in Classification of Helpful and Unhelpful Online Customer Reviews
Muhammad Bilal, Abdulwahab Ali Almazroi
Electronic Commerce Research (2022) Vol. 23, Iss. 4, pp. 2737-2757
Open Access | Times Cited: 73
Let us talk about something: The evolution of e-WOM from the past to the future
Morteza Akbari, Pantea Foroudi, Rahime Zaman Fashami, et al.
Journal of Business Research (2022) Vol. 149, pp. 663-689
Closed Access | Times Cited: 61
Game theory and MCDM-based unsupervised sentiment analysis of restaurant reviews
Neha Punetha, Goonjan Jain
Applied Intelligence (2023) Vol. 53, Iss. 17, pp. 20152-20173
Open Access | Times Cited: 18
Pixels to palates: Social media foodscape influence on e-Trust, experience and gastronomic intentions
Muhammad Nur Hidayat Mohd Salim, Muaz Azinuddin, Wan Mohd Adzim Wan Mohd Zain, et al.
Journal of Foodservice Business Research (2024), pp. 1-31
Closed Access | Times Cited: 6
Profiling reviewers’ social network strength and predicting the “Helpfulness” of online customer reviews
Muhammad Bilal, Mohsen Marjani, Mohamed Hashem, et al.
Electronic Commerce Research and Applications (2020) Vol. 45, pp. 101026-101026
Closed Access | Times Cited: 41
Unraveling the anchoring effect of seller’s show on buyer’s show to enhance review helpfulness prediction: A multi-granularity attention network model with multimodal information
Feifei Wang, Z. Zhang, Jie Song, et al.
Electronic Commerce Research and Applications (2025), pp. 101484-101484
Closed Access
Predicting restaurant ratings using regression analysis approach
Sajida Sultana. Sk, G. Joseph Anand Kumar, V. Asritha Sai, et al.
ITM Web of Conferences (2025) Vol. 74, pp. 03003-03003
Open Access
A linguistic multi-criteria decision making methodology for the evaluation of tourist services considering customer opinion value
Itzcóatl Bueno, R.A. Carrasco, Carlos Porcel, et al.
Applied Soft Computing (2020) Vol. 101, pp. 107045-107045
Open Access | Times Cited: 31
Aspect and orientation-based sentiment analysis of customer feedback using mathematical optimization models
Neha Punetha, Goonjan Jain
Knowledge and Information Systems (2023) Vol. 65, Iss. 6, pp. 2731-2760
Closed Access | Times Cited: 10
Analysing customers' reviews and ratings for online food deliveries: A text mining approach
Farheen Khan, Suhail Ahmad Khan, Khalid Shamim, et al.
International Journal of Consumer Studies (2022) Vol. 47, Iss. 3, pp. 953-976
Closed Access | Times Cited: 15
Revisiting review helpfulness prediction: An advanced deep learning model with multimodal input from Yelp
Tianxiang Zheng, Zhihao Lin, Yating Zhang, et al.
International Journal of Hospitality Management (2023) Vol. 114, pp. 103579-103579
Closed Access | Times Cited: 8
International tourists’ Choices and satisfaction of small restaurants in thailand: the influence of food safety indicators
Mehri Yasami, Kullada Phetvaroon, Hongrui Zhu
Journal of Foodservice Business Research (2021) Vol. 25, Iss. 5, pp. 499-532
Closed Access | Times Cited: 18
Text Mining with Network Analysis of Online Reviews and Consumers’ Satisfaction: A Case Study in Busan Wine Bars
Wei Fu, Eun-Kyong Choi, Hak‐Seon Kim
Information (2022) Vol. 13, Iss. 3, pp. 127-127
Open Access | Times Cited: 13
SEHP: stacking-based ensemble learning on novel features for review helpfulness prediction
Muhammad Shahid Iqbal Malik, Aftab Nawaz
Knowledge and Information Systems (2023)
Closed Access | Times Cited: 7
Profiling Users’ Behavior, and Identifying Important Features of Review “Helpfulness”
Muhammad Bilal, Mohsen Marjani, M. Ikram Ullah Lali, et al.
IEEE Access (2020) Vol. 8, pp. 77227-77244
Open Access | Times Cited: 16
The Impact of Social Media on Restaurant Corporations’ Financial Performance
Sergio M. Fernández-Miguélez, Miguel Díaz-Puche, Juan A. Campos‐Soria, et al.
Sustainability (2020) Vol. 12, Iss. 4, pp. 1646-1646
Open Access | Times Cited: 15
Multi label restaurant classification using support vector machine
Nadia F. AL-Bakri, Azhar F. Al-zubidi, Aseel B. Alnajjar, et al.
Periodicals of Engineering and Natural Sciences (PEN) (2021) Vol. 9, Iss. 2, pp. 774-774
Open Access | Times Cited: 13
Review content type and hotel review helpfulness: direct and moderating effects
Rongqin Liu, Yun Zhang, Chuan Luo, et al.
Information Technology and Management (2023) Vol. 25, Iss. 4, pp. 383-406
Closed Access | Times Cited: 5
Bibliometric Analysis on the Application of Fuzzy Logic into Marketing Strategy
Albérico Travassos Rosário, Joana Carmo Dias, Hélder Ferreira
Businesses (2023) Vol. 3, Iss. 3, pp. 402-423
Open Access | Times Cited: 5
Deep Learning for Aspect-Based Sentiment Analysis on Indonesian Hotels Reviews
Siwi Cahyaningtyas, Dhomas Hatta Fudholi, Ahmad Fathan Hidayatullah
Kinetik Game Technology Information System Computer Network Computing Electronics and Control (2021)
Open Access | Times Cited: 12
Predicting Helpfulness of Crowd-Sourced Reviews: A Survey
Muhammad Bilal, Mohsen Marjani, Mohamed Hashem, et al.
2022 14th International Conference on Mathematics, Actuarial Science, Computer Science and Statistics (MACS) (2019)
Closed Access | Times Cited: 13
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