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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Sustaining Affective Commitment and Extra-Role Service among Hospitality Employees: Interactive Effect of Empowerment and Service Training
Carmen Castro Casal, Guadalupe Vila Vázquez, Álvaro Pardo-Gayoso
Sustainability (2019) Vol. 11, Iss. 15, pp. 4092-4092
Open Access | Times Cited: 25

Showing 25 citing articles:

Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support
Aleksandra Grobelna
Journal of Hospitality Marketing & Management (2020) Vol. 30, Iss. 4, pp. 395-418
Open Access | Times Cited: 76
Role of Family Motivation, Workplace Civility and Self-Efficacy in Developing Affective Commitment and Organizational Citizenship Behavior
Humaira Erum, Ghulam Abid, Françoise Contreras, et al.
European Journal of Investigation in Health Psychology and Education (2020) Vol. 10, Iss. 1, pp. 358-374
Open Access | Times Cited: 40
Environmental commitment and environmental sustainability practices of manufacturing small and medium enterprises in Uganda
Kasimu Sendawula, Vincent Bagire, Cathy Ikiror Mbidde, et al.
Journal of Enterprising Communities People and Places in the Global Economy (2020) Vol. 15, Iss. 4, pp. 588-607
Closed Access | Times Cited: 36
Employees’ CSR attributions and pro-environmental behaviors in the hotel industry: the key role of female supervisors
Guadalupe Vila Vázquez, Carmen Castro Casal, Adolfo Carballo Penela
Service Industries Journal (2022) Vol. 43, Iss. 1-2, pp. 24-42
Closed Access | Times Cited: 22
Linking Employee Training And Development To Enhanced Customer Satisfaction In Hotels
Muhamad Sandy
Deleted Journal (2025) Vol. 3, Iss. 1, pp. 56-70
Closed Access
Driving Hospitality Frontline Employees’ Boundary-spanning Behaviors: A Social Exchange and Role Theory Perspective
Jiaxin Wang, Xiaoxiao Fu, Youcheng Wang, et al.
Journal of Quality Assurance in Hospitality & Tourism (2021) Vol. 23, Iss. 2, pp. 388-414
Closed Access | Times Cited: 17
Linking performance appraisal fairness and performance feedback to bankers’ extra-role customer service behavior: A serial multiple mediation model
Dewan Niamul Karim, Md. Mosharref Hossain, Suman Paul Chowdhury, et al.
Social Sciences & Humanities Open (2024) Vol. 10, pp. 100956-100956
Open Access | Times Cited: 2
Influence of Cultural Intelligence and Psychological Capital on Service Quality: A Study of the Hotel Industry in Sabah, Malaysia
Mary Monica Jiony, Tek Yew Lew, Daria Gom, et al.
Sustainability (2021) Vol. 13, Iss. 19, pp. 10809-10809
Open Access | Times Cited: 13
The influence of leadership commitment to service quality on hotel employees’ brand citizenship behavior: a mediation and moderation analysis
Hung Trong Hoang, Nga Thi Thuy Ho, Ninh Nguyen
Journal of Hospitality Marketing & Management (2021) Vol. 31, Iss. 3, pp. 369-395
Closed Access | Times Cited: 12
The effect of the physical and social servicescape elements on the customer satisfaction and the intention to recommend the service. Evidence from the nightclub sector during COVID-19 pandemic
Mangirdas Morkūnas, Elzė Rudienė, Norbertas Valiauga
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
Customer satisfaction antecedents in uncertain hospitality conditions: an exploratory data mining approach
Mahlagha Darvishmotevali, Hasan Evrim Arıcı, Mehmet Ali Köseoğlu
Journal of Hospitality and Tourism Insights (2024)
Closed Access | Times Cited: 1
How and when employees' attributions of their employers' CSR activities affect their extra‐role work behavior
Carmen Castro Casal, Guadalupe Vila Vázquez, Romina García Chas
Business Ethics the Environment & Responsibility (2024)
Open Access | Times Cited: 1
The impact of organizational compliance culture and green culture on environmental behavior: The moderating effect of environmental commitment
Joseph F. Hair, Juan José García Machado, Minerva Martínez Ávila
Green Finance (2023) Vol. 5, Iss. 4, pp. 624-657
Open Access | Times Cited: 3
How to Motivate Employees to Perform Better? The Impact of Social Support on Employees’ Performance in the Hotel Industry
Asaad Alsakarneh, Baha Aldeen, Mohammad Fraihat, et al.
Journal of System and Management Sciences (2022)
Open Access | Times Cited: 3
Driving affective commitment among food delivery executives towards an online food delivery partner platform through gamification
Sebastian Joy Panattil, Anoop George, Muhammed Sajid, et al.
Journal of Foodservice Business Research (2023), pp. 1-31
Closed Access | Times Cited: 1
Hotel Employees’ Individual Characteristics and their Service Outcomes: The Critical Role of Polychronicity
Aleksandra Grobelna
EUROPEAN RESEARCH STUDIES JOURNAL (2021) Vol. XXIV, Iss. Issue 2, pp. 28-49
Open Access | Times Cited: 3
Talent retention framework for the hospitality industry
Patsy Loura Kruger
(2020)
Closed Access | Times Cited: 1
The Influence of Organizational Culture, Job Satisfaction, and Servant Leadership on Service Quality Mediated by Affective Commitment in Freight Forwarding Companies
Rohana Sitanggang, Sarfilianty Anggiani, Farida Djasfar, et al.
Journal of Economics Finance and Management Studies (2022) Vol. 05, Iss. 12
Open Access | Times Cited: 1
Find the hidden crab; research on destructive behaviors at the managerial levels of the accommodation business
Nurcan Çetiner, Ayşe Atar Yılmaz, Ece Konaklıoğlu, et al.
Tourism and hospitality management (2023) Vol. 29, Iss. 4, pp. 531-544
Open Access
Mind Matters: Exploring Employees' Mental Health Literacy in the Hotel Industry
Nurfatihah Mazlan, Norzuwana Sumarjan, Khairun Najiah Ahmad, et al.
Environment-Behaviour Proceedings Journal (2023) Vol. 8, Iss. 26, pp. 465-472
Open Access
Sustaining Teachers’ Organizational Commitment: A Glimpse on Spiritual Intelligence Paradigm
Kazeem Olanrewaju Ogunsola, Rodrique Ancelot Harvey Fontaine, Mohammad Tahir Jan
International Journal on Studies in Education (2020) Vol. 1, Iss. 1, pp. 21-32
Open Access
Professional Development Practices, Promotions and Organizational Commitment: A Propoundment of Professional Integration Interaction Practices (PIIP) Model
Saul Mubanda Muyiggwa, Frank Pio Kiyingi
European Journal of Education and Pedagogy (2022) Vol. 3, Iss. 1, pp. 72-83
Open Access
Developing and Maintaining a Service Culture
Simon Hudson, Louise Hudson
Goodfellow Publishers eBooks (2022)
Closed Access
Hotelería y trabajo informal en el sector turismo: una reflexión en tiempos de Covid-19
Dubys Regalado-Calanche, Kelly Obispo Salazar, Óscar Martin Rosero Sarasty
Clío América (2021) Vol. 15, Iss. 29, pp. 676-684
Open Access
دور إعادة صیاغة الوظیفة فی العلاقة بین التمکین وسلوکیات الدور الإضافی لمدرسات ریاض الأطفال
أمیر على المرسى شوشة, رباب سعد الدیب
المجلة العلمية للدراسات والبحوث المالية والتجارية (2021) Vol. 3, Iss. 1, pp. 581-624
Open Access
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