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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Toward a Unified Theory of Customer Continuance Model for Financial Technology Chatbots
Stanley Y. B. Huang, Chih-Jen Lee, Shih-Chin Lee
Sensors (2021) Vol. 21, Iss. 17, pp. 5687-5687
Open Access | Times Cited: 16

Showing 16 citing articles:

Stock Market Prediction Using Machine Learning Techniques: A Decade Survey on Methodologies, Recent Developments, and Future Directions
Nusrat Rouf, Majid Bashir Malik, Tasleem Arif, et al.
Electronics (2021) Vol. 10, Iss. 21, pp. 2717-2717
Open Access | Times Cited: 167
Human-Computer Interaction in Customer Service: The Experience with AI Chatbots—A Systematic Literature Review
Luminiţa Nicolescu, Monica Teodora Tudorache
Electronics (2022) Vol. 11, Iss. 10, pp. 1579-1579
Open Access | Times Cited: 141
Antecedents of intention to use chatbots in service encounters: A meta‐analytic review
Krishnan Gopinath, Dharun Kasilingam
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2367-2395
Closed Access | Times Cited: 21
Text-Based Chatbot in Financial Sector: A Systematic Literature Review
Hana Demma Wube, Sintayehu Zekarias Esubalew, Firesew Fayiso Weldesellasie, et al.
Data Science in Finance and Economics (2022) Vol. 2, Iss. 3, pp. 232-259
Open Access | Times Cited: 26
Digital financial consumers' decision-making: a systematic literature review and integrative framework
Marco Barone, Candida Bussoli, Lucrezia Fattobene
International Journal of Bank Marketing (2024) Vol. 42, Iss. 7, pp. 1978-2022
Closed Access | Times Cited: 4
Why Can Fintech Chatbots Guide Consumers to Buy Banking Products?
Stanley Y. B. Huang
International Journal of Human-Computer Interaction (2025), pp. 1-6
Closed Access
Consumer Behaviour and Acceptance in Fintech Adoption: A Systematic Literature Review
Muhardi Saputra, Paulus Insap Santosa, Adhistya Erna Permanasari
Acta Informatica Pragensia (2023) Vol. 12, Iss. 2, pp. 468-489
Open Access | Times Cited: 10
Mitigating Chatbots AI Data Privacy Violations in the Banking Sector: A Qualitative Grounded Theory Study
John Giordani
Deleted Journal (2024) Vol. 2, Iss. 4, pp. 14-65
Closed Access | Times Cited: 2
Navigating the fourth industrial revolution: a systematic review of technology adoption model trends
Sean Kruger, Riana Steyn
Journal of Science and Technology Policy Management (2024)
Open Access | Times Cited: 2
Explanation of time perspectives in adopting AI service robots under different service settings
Huy Dang, Sara Quach, Robin Roberts
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104109-104109
Open Access | Times Cited: 2
YAPAY ZEKÂ DESTEKLİ CHATBOT KULLANIMI ÜZERİNE NİCEL BİR ARAŞTIRMA
Bülent YILDIZ, Faruk Dayı
Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi (2024) Vol. 17, Iss. 2, pp. 215-231
Open Access | Times Cited: 1
Impacts Of Digital Technostress And Digital Technology Self-Efficacy On Intentions To Use Fintech In Indonesia
Santi Putriani, Rika Apriani
Jurnal Reviu Akuntansi dan Keuangan (2022) Vol. 12, Iss. 1, pp. 210-227
Open Access | Times Cited: 5
Confirmatory Exploration of innovation in virtual exchanges through a studyon Virtual Agents
Yassine Elkhatibi, Redouane Benabdeouahed
International Journal of Automation and Digital Transformation (2024) Vol. 3, Iss. 1, pp. 65-85
Open Access
Is fintech chatbot adoption a far-off aspiration? Establishing adoption model using ISM-MICMAC approach
Sonal Ahuja, Vaibhav Sharma, Simarjeet Singh
Quality & Quantity (2024)
Closed Access
Drivers and Necessary Conditions for Chatbot Acceptance in the Insurance Industry. Analysis of policyholders’ and professionals’ Perspectives
Jorge de Andrés Sánchez, Jaume Gené-Albesa
Journal of Organizational Computing and Electronic Commerce (2024), pp. 1-28
Open Access
Fintech Chatbot Using Natural Language
Nagasuhas Shastry M
(2023)
Closed Access
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