
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
The Role of Consumer and Customer Journeys in Customer Experience Driven and Open Innovation
Gundars Kokins, Anita Straujuma, Inga Lapiņa
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 3, pp. 185-185
Open Access | Times Cited: 20
Gundars Kokins, Anita Straujuma, Inga Lapiņa
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 3, pp. 185-185
Open Access | Times Cited: 20
Showing 20 citing articles:
Consumer Behavior in Clothing Industry and Its Relationship with Open Innovation Dynamics during the COVID-19 Pandemic
Ardvin Kester S. Ong, Maria Cleofas, Yogi Tri Prasetyo, et al.
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 4, pp. 211-211
Open Access | Times Cited: 70
Ardvin Kester S. Ong, Maria Cleofas, Yogi Tri Prasetyo, et al.
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 4, pp. 211-211
Open Access | Times Cited: 70
The Double-Layer Digital Needs Model in Marketing for Sustainable Digital Development
Sergey Barykin, С. В. Разумова, Svetlana Bozhuk, et al.
Journal of Lifestyle and SDGs Review (2025) Vol. 5, Iss. 2, pp. e03874-e03874
Closed Access
Sergey Barykin, С. В. Разумова, Svetlana Bozhuk, et al.
Journal of Lifestyle and SDGs Review (2025) Vol. 5, Iss. 2, pp. e03874-e03874
Closed Access
Information Disclosure of Electronic Commerce in Vietnam: Expectancy and Social Contract Theory Perspectives
Trang Minh Tran-Pham, Hân Nữ Ngọc Tôn, Dang Hoang Thanh Lan, et al.
Science Technology and Society (2025)
Closed Access
Trang Minh Tran-Pham, Hân Nữ Ngọc Tôn, Dang Hoang Thanh Lan, et al.
Science Technology and Society (2025)
Closed Access
Estrategia de innovación en pequeñas empresas mexicanas: Reconociendo el Customer Journey Map
Susana López-García, Tirso Javier Hernández Gracia, Dánae Duana Ávila, et al.
Revista Venezolana de Gerencia (2025) Vol. 30, Iss. 109, pp. 76-90
Open Access
Susana López-García, Tirso Javier Hernández Gracia, Dánae Duana Ávila, et al.
Revista Venezolana de Gerencia (2025) Vol. 30, Iss. 109, pp. 76-90
Open Access
Impact Measuring the of Technological Innovation Driven by Co-creation of value on the Performance of Multinationals in Emerging Markets
Geraldo Cardoso de Oliveira Neto, Oseias do Prado Soares, Benny Kramer Costa, et al.
Journal of Open Innovation Technology Market and Complexity (2025), pp. 100511-100511
Open Access
Geraldo Cardoso de Oliveira Neto, Oseias do Prado Soares, Benny Kramer Costa, et al.
Journal of Open Innovation Technology Market and Complexity (2025), pp. 100511-100511
Open Access
Economic Benefits of Using Salesforce in Business: Analysis and Practical Recommendations
Kiryl Kaliuta
Futurity Economics&Law (2024), pp. 83-99
Open Access | Times Cited: 1
Kiryl Kaliuta
Futurity Economics&Law (2024), pp. 83-99
Open Access | Times Cited: 1
Reconociendo el customer journey mapping como clave para generar estrategias de mercadotecnia precisas, innovadoras y centradas en el cliente en México
Mónica Guadalupe González Urbán
The Anáhuac Journal (2022) Vol. 22, Iss. 1
Open Access | Times Cited: 4
Mónica Guadalupe González Urbán
The Anáhuac Journal (2022) Vol. 22, Iss. 1
Open Access | Times Cited: 4
The Role of Experience in the Digital Age and Its Purpose in the Value Creation Process
S M Nazmuz Sakib
(2022)
Open Access | Times Cited: 3
S M Nazmuz Sakib
(2022)
Open Access | Times Cited: 3
Research Mapping on Consumer Journey Using Bibliometric Analysis
Zahra Anisa, Suprihatin Ali, Winda Septiani
(2024)
Open Access
Zahra Anisa, Suprihatin Ali, Winda Septiani
(2024)
Open Access
Chatbot Service: An Integrated Framework of the Customer Journey and Experiential Quality
Wei‐Lun Chang, Wei-Jou Hsiao
(2024)
Closed Access
Wei‐Lun Chang, Wei-Jou Hsiao
(2024)
Closed Access
Empowering Parcel Delivery Logistics: The Role of Customer Journey Mapping in Driving Innovation and Customer-Centric Solutions
Mehrdad Fakher
(2024)
Open Access
Mehrdad Fakher
(2024)
Open Access
Proposed Business Model Innovation Based on Customer Experience and Digital Innovation at PT Raja Paket Lebaran
Kintan Permata Derose, Leo Aldianto
International Journal of Current Science Research and Review (2023) Vol. 06, Iss. 06
Open Access | Times Cited: 1
Kintan Permata Derose, Leo Aldianto
International Journal of Current Science Research and Review (2023) Vol. 06, Iss. 06
Open Access | Times Cited: 1
Can the vital cycle explain the circular consumer journey? A historical analysis of the relationship of Spanish Generation X with emblematic brands
Ana Isabel Jiménez‐Zarco, M. Dolores Méndez-Aparicio, Alicia Izquierdo–Yusta
Journal of Historical Research in Marketing (2023) Vol. 16, Iss. 1, pp. 3-24
Closed Access | Times Cited: 1
Ana Isabel Jiménez‐Zarco, M. Dolores Méndez-Aparicio, Alicia Izquierdo–Yusta
Journal of Historical Research in Marketing (2023) Vol. 16, Iss. 1, pp. 3-24
Closed Access | Times Cited: 1
European smart specialisation strategies (RIS3): catalysts for tourism innovations?
Sébastien Bourdin, Philippe Jean‐Pierre, David Perrain
Eastern Journal of European Studies (2023) Vol. 14, Iss. Special Issue, pp. 13-36
Open Access | Times Cited: 1
Sébastien Bourdin, Philippe Jean‐Pierre, David Perrain
Eastern Journal of European Studies (2023) Vol. 14, Iss. Special Issue, pp. 13-36
Open Access | Times Cited: 1
Increasing Repurchase Intention Through Personal Selling Capability, Customer Engagement, and Brand Trust
Alifah Ratnawati, Erma Sri Hastuti, Nur Kholis
Lecture notes in networks and systems (2022), pp. 303-314
Closed Access | Times Cited: 1
Alifah Ratnawati, Erma Sri Hastuti, Nur Kholis
Lecture notes in networks and systems (2022), pp. 303-314
Closed Access | Times Cited: 1
User Journey Map as a Method to Extrapolate User Experience Knowledge from User Generated Reviews
Alberts Pumpurs
Lecture notes in business information processing (2022), pp. 205-218
Closed Access | Times Cited: 1
Alberts Pumpurs
Lecture notes in business information processing (2022), pp. 205-218
Closed Access | Times Cited: 1
Specifics of Collaboration in the Service Economy: Orientation to Multisided Platform-Based Networking
Dalia Vidickienė
Springer eBooks (2023), pp. 219-260
Closed Access
Dalia Vidickienė
Springer eBooks (2023), pp. 219-260
Closed Access
Training and Accompaniment Innovation Product Superior and Marketing
Indrian Supheni, Hermiliani Olpah, Ambarwati Ambarwati, et al.
Empowerment Society (2023) Vol. 6, Iss. 2, pp. 110-117
Open Access
Indrian Supheni, Hermiliani Olpah, Ambarwati Ambarwati, et al.
Empowerment Society (2023) Vol. 6, Iss. 2, pp. 110-117
Open Access
The Role of Experience in the Digital Age and Its Purpose in the Value Creation Process
S M Nazmuz Sakib
(2022)
Open Access
S M Nazmuz Sakib
(2022)
Open Access
Managing New Product Development
Pratap Chandra Mandal
International Journal of Innovation in the Digital Economy (2022) Vol. 13, Iss. 1, pp. 1-11
Closed Access
Pratap Chandra Mandal
International Journal of Innovation in the Digital Economy (2022) Vol. 13, Iss. 1, pp. 1-11
Closed Access