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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation
Yogi Tri Prasetyo, Hans Tanto, Martinus Mariyanto, et al.
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 1, pp. 76-76
Open Access | Times Cited: 214

Showing 1-25 of 214 citing articles:

Impact of the COVID-19 Pandemic on Online Consumer Purchasing Behavior
Shengyu Gu, Beata Ślusarczyk, Sevda Hajizada, et al.
Journal of theoretical and applied electronic commerce research (2021) Vol. 16, Iss. 6, pp. 2263-2281
Open Access | Times Cited: 249
Continuous Intention to Use E-Wallet in the Context of the COVID-19 Pandemic: Integrating the Health Belief Model (HBM) and Technology Continuous Theory (TCT)
Ahmad Daragmeh, Judit Sági, Zoltán Zéman
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 2, pp. 132-132
Open Access | Times Cited: 176
The Effect of Service Quality on Customer Satisfaction in an Automotive After-Sales Service
Justine Roy O. Balinado, Yogi Tri Prasetyo, Michael Nayat Young, et al.
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 2, pp. 116-116
Open Access | Times Cited: 130
Determining Factors Affecting Acceptance of E-Learning Platforms during the COVID-19 Pandemic: Integrating Extended Technology Acceptance Model and DeLone & McLean IS Success Model
Yogi Tri Prasetyo, Ardvin Kester S. Ong, Giero Krissianne Frances Concepcion, et al.
Sustainability (2021) Vol. 13, Iss. 15, pp. 8365-8365
Open Access | Times Cited: 119
A model of online food delivery service quality, customer satisfaction and customer loyalty: a combination of PLS-SEM and NCA approaches
Kian Yeik Koay, Chee Wei Cheah, Yi Chang
British Food Journal (2022) Vol. 124, Iss. 12, pp. 4516-4532
Closed Access | Times Cited: 106
Public utility vehicle service quality and customer satisfaction in the Philippines during the COVID-19 pandemic
Thanatorn Chuenyindee, Ardvin Kester S. Ong, Jon Pauline Ramos, et al.
Utilities Policy (2022) Vol. 75, pp. 101336-101336
Open Access | Times Cited: 75
Online food delivery companies' performance and consumers expectations during Covid-19: An investigation using machine learning approach
Purushottam Meena, Gopal Kumar
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103052-103052
Closed Access | Times Cited: 73
Perspectives of Digital Marketing for the Restaurant Industry
Mohammad Badruddoza Talukder, Sanjeev Kumar, Iva Rani Das
Advances in media, entertainment and the arts (AMEA) book series (2024), pp. 118-134
Closed Access | Times Cited: 23
Factors influencing the adoption intention of using mobile financial service during the COVID-19 pandemic: the role of FinTech
Chen Yan, Abu Bakkar Siddik, Nazma Akter, et al.
Environmental Science and Pollution Research (2021) Vol. 30, Iss. 22, pp. 61271-61289
Open Access | Times Cited: 100
Factors affecting intention to prepare for mitigation of “the big one” earthquake in the Philippines: Integrating protection motivation theory and extended theory of planned behavior
Ardvin Kester S. Ong, Yogi Tri Prasetyo, Fae Coleen Lagura, et al.
International Journal of Disaster Risk Reduction (2021) Vol. 63, pp. 102467-102467
Closed Access | Times Cited: 99
Exploring the motivations to use online meal delivery platforms: Before and during quarantine
Amanda Belarmino, Carola Raab, Jason Tang, et al.
International Journal of Hospitality Management (2021) Vol. 96, pp. 102983-102983
Closed Access | Times Cited: 72
Attitude towards Drone Food Delivery Services—Role of Innovativeness, Perceived Risk, and Green Image
Asish Oommen Mathew, Abhishek Jha, Anasuya K. Lingappa, et al.
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 2, pp. 144-144
Open Access | Times Cited: 67
Evaluating the role of technology and non-technology factors influencing brand love in Online Food Delivery services
Rajendiran Anbumathi, Sriram Dorai, Umayal Palaniappan
Journal of Retailing and Consumer Services (2022) Vol. 71, pp. 103181-103181
Closed Access | Times Cited: 48
Predictors of continuance intention of online food delivery services: gender as moderator
Barbara Francioni, Ilaria Curina, Sabrina Hegner, et al.
International Journal of Retail & Distribution Management (2022) Vol. 50, Iss. 12, pp. 1437-1457
Open Access | Times Cited: 44
Give your hunger a new option: Understanding consumers' continuous intention to use online food delivery apps using trust transfer theory
Aleem Raza, Muhammad Asif, Mubasher Akram
International Journal of Consumer Studies (2022) Vol. 47, Iss. 2, pp. 474-495
Closed Access | Times Cited: 42
Determinants of customer loyalty to online food service delivery: evidence from Indonesia, Taiwan, and New Zealand
Meike Rombach, Ani Kartikasari, David Dean, et al.
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 6, pp. 818-842
Open Access | Times Cited: 24
Qualitative analysis of customer behavior in the retail industry during the COVID-19 pandemic: A word-cloud and sentiment analysis approach
Liana Stanca, Dan‐Cristian Dabija, Veronica Câmpian
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103543-103543
Closed Access | Times Cited: 24
Factors influencing consumers’ continuance purchase intention of local food via online food delivery services: the moderating role of gender
Siew Chein Teo, Tze Wei Liew, Hong Yik Lim
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 11
Understanding Behavioral Intention to Use of Air Quality Monitoring Solutions with Emphasis on Technology Readiness
Qurotul Aini, Danny Manongga, Untung Rahardja, et al.
International Journal of Human-Computer Interaction (2024), pp. 1-21
Open Access | Times Cited: 10
Determinants of intention to use ChatGPT for obtaining shopping information
Mohammad Hossein Iranmanesh, Madugoda Gunaratnege Senali, Morteza Ghobakhloo, et al.
The Journal of Marketing Theory and Practice (2024), pp. 1-18
Closed Access | Times Cited: 8
Consumer Satisfaction and Reuse Intention of Food Delivery Apps: Integration of Service Quality Model and Expectation Confirmation Theory
Parvez Ahmad, Nitin Ram, Raja Shekhar Bellamkonda, et al.
Journal of Quality Assurance in Hospitality & Tourism (2025), pp. 1-29
Closed Access | Times Cited: 1
Consumer Preference Analysis on Attributes of Milk Tea: A Conjoint Analysis Approach
Ardvin Kester S. Ong, Yogi Tri Prasetyo, Ma. Althea Deniella C. Libiran, et al.
Foods (2021) Vol. 10, Iss. 6, pp. 1382-1382
Open Access | Times Cited: 49
Last-mile challenges in on-demand food delivery during COVID-19: understanding the riders' perspective using a grounded theory approach
Praveen Puram, Anand Gurumurthy, Mukesh Narmetta, et al.
The International Journal of Logistics Management (2021) Vol. 33, Iss. 3, pp. 901-925
Closed Access | Times Cited: 46
Determining Factors Affecting the Acceptance of Medical Education eLearning Platforms during the COVID-19 Pandemic in the Philippines: UTAUT2 Approach
Yogi Tri Prasetyo, Ralph Andre C. Roque, Thanatorn Chuenyindee, et al.
Healthcare (2021) Vol. 9, Iss. 7, pp. 780-780
Open Access | Times Cited: 45
An integrated model to decipher online food delivery app adoption behavior in the COVID-19 pandemic
Mohammad Osman Gani, Anisur R. Faroque, Abureza M. Muzareba, et al.
Journal of Foodservice Business Research (2021) Vol. 26, Iss. 2, pp. 123-163
Closed Access | Times Cited: 44
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