OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Approach with initiative or hold on passively? The impact of customer-perceived dependence on customer forgiveness in service failure
Xin Chen, Shuojia Guo, Jie Xiong, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 6
Xin Chen, Shuojia Guo, Jie Xiong, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 6
Showing 6 citing articles:
Brand avatar present or absent? Investigate brand avatar and consumer forgiveness in public apology
Xueying Wang, Yuexian Zhang
Journal of Service Theory and Practice (2024)
Closed Access | Times Cited: 1
Xueying Wang, Yuexian Zhang
Journal of Service Theory and Practice (2024)
Closed Access | Times Cited: 1
Consumer forgiveness: A literature review and research agenda
Irem Yoruk, Jen‐Hsien Hsu, Zach W. Y. Lee
Psychology and Marketing (2024) Vol. 42, Iss. 2, pp. 554-578
Closed Access | Times Cited: 1
Irem Yoruk, Jen‐Hsien Hsu, Zach W. Y. Lee
Psychology and Marketing (2024) Vol. 42, Iss. 2, pp. 554-578
Closed Access | Times Cited: 1
The dynamics of perceived justice and its outcomes in the online tourism sector: inter-relationships and temporal and carryover effects
Kowoon Kim, Hong‐Youl Ha
Current Issues in Tourism (2023), pp. 1-17
Open Access | Times Cited: 3
Kowoon Kim, Hong‐Youl Ha
Current Issues in Tourism (2023), pp. 1-17
Open Access | Times Cited: 3
Systematic review on consumer forgiveness: Clarifying the domain and future research agenda
Neslişah Özdemir
Business And Management Studies An International Journal (2023) Vol. 11, Iss. 3, pp. 1241-1259
Open Access | Times Cited: 2
Neslişah Özdemir
Business And Management Studies An International Journal (2023) Vol. 11, Iss. 3, pp. 1241-1259
Open Access | Times Cited: 2
توسيط تسامح عملاء البنوك في العلاقة بين العدالة المدركة لإصلاح الخدمة ونواياهم للمشاركة في خلق القيمة
محمد عبد النبى خشان
Deleted Journal (2023) Vol. 47, Iss. 4, pp. 356-430
Open Access
محمد عبد النبى خشان
Deleted Journal (2023) Vol. 47, Iss. 4, pp. 356-430
Open Access
Service recovery types on customer forgiveness: a moderated moderation model of promotions and customer type
Kowoon Kim, Hong‐Youl Ha
Asia Pacific Journal of Tourism Research (2023) Vol. 28, Iss. 12, pp. 1417-1433
Closed Access
Kowoon Kim, Hong‐Youl Ha
Asia Pacific Journal of Tourism Research (2023) Vol. 28, Iss. 12, pp. 1417-1433
Closed Access
