
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Using online patient feedback to improve NHS services: the INQUIRE multimethod study
John Powell, Helen Atherton, Veronika Williams, et al.
Health Services and Delivery Research (2019) Vol. 7, Iss. 38, pp. 1-150
Open Access | Times Cited: 29
John Powell, Helen Atherton, Veronika Williams, et al.
Health Services and Delivery Research (2019) Vol. 7, Iss. 38, pp. 1-150
Open Access | Times Cited: 29
Showing 1-25 of 29 citing articles:
Power, paradox and pessimism: On the unintended consequences of digital health technologies in primary care
Sue Ziébland, Emma Hyde, John Powell
Social Science & Medicine (2021) Vol. 289, pp. 114419-114419
Open Access | Times Cited: 76
Sue Ziébland, Emma Hyde, John Powell
Social Science & Medicine (2021) Vol. 289, pp. 114419-114419
Open Access | Times Cited: 76
Online patient feedback as a measure of quality in primary care: a multimethod study using correlation and qualitative analysis
Anne‐Marie Boylan, Amadea Turk, Michelle Helena van Velthoven, et al.
BMJ Open (2020) Vol. 10, Iss. 2, pp. e031820-e031820
Open Access | Times Cited: 28
Anne‐Marie Boylan, Amadea Turk, Michelle Helena van Velthoven, et al.
BMJ Open (2020) Vol. 10, Iss. 2, pp. e031820-e031820
Open Access | Times Cited: 28
The use of patient experience feedback in rehabilitation quality improvement and codesign activities: Scoping review of the literature
Tiago S. Jesus, Brocha Z. Stern, Jan Struhar, et al.
Clinical Rehabilitation (2022) Vol. 37, Iss. 2, pp. 261-276
Closed Access | Times Cited: 18
Tiago S. Jesus, Brocha Z. Stern, Jan Struhar, et al.
Clinical Rehabilitation (2022) Vol. 37, Iss. 2, pp. 261-276
Closed Access | Times Cited: 18
Health service improvement using positive patient feedback: Systematic scoping review
Rebecca Lloyd, James Munro, Kerry Evans, et al.
PLoS ONE (2023) Vol. 18, Iss. 10, pp. e0275045-e0275045
Open Access | Times Cited: 9
Rebecca Lloyd, James Munro, Kerry Evans, et al.
PLoS ONE (2023) Vol. 18, Iss. 10, pp. e0275045-e0275045
Open Access | Times Cited: 9
Caring for care: Online feedback in the context of public healthcare services
Fadhila Mazanderani, Susan Kirkpatrick, Sue Ziébland, et al.
Social Science & Medicine (2021) Vol. 285, pp. 114280-114280
Open Access | Times Cited: 20
Fadhila Mazanderani, Susan Kirkpatrick, Sue Ziébland, et al.
Social Science & Medicine (2021) Vol. 285, pp. 114280-114280
Open Access | Times Cited: 20
Impact of clinical leadership in advanced practice roles on outcomes in health care: A scoping review
Martin Duignan, Jonathan Drennan, Vera J. C. Mc Carthy
Journal of Nursing Management (2020) Vol. 29, Iss. 4, pp. 613-622
Open Access | Times Cited: 17
Martin Duignan, Jonathan Drennan, Vera J. C. Mc Carthy
Journal of Nursing Management (2020) Vol. 29, Iss. 4, pp. 613-622
Open Access | Times Cited: 17
A glimpse behind the organisational curtain: A dramaturgical analysis exploring the ways healthcare staff engage with online patient feedback ‘front’ and ‘backstage’ at three hospital Trusts in England
Lauren Ramsey, Jane O’Hara, Rebecca Lawton, et al.
Sociology of Health & Illness (2023) Vol. 45, Iss. 3, pp. 642-665
Open Access | Times Cited: 6
Lauren Ramsey, Jane O’Hara, Rebecca Lawton, et al.
Sociology of Health & Illness (2023) Vol. 45, Iss. 3, pp. 642-665
Open Access | Times Cited: 6
One Decade of Online Patient Feedback: Longitudinal Analysis of Data From a German Physician Rating Website
Martin Emmert, Stuart McLennan
Journal of Medical Internet Research (2021) Vol. 23, Iss. 7, pp. e24229-e24229
Open Access | Times Cited: 13
Martin Emmert, Stuart McLennan
Journal of Medical Internet Research (2021) Vol. 23, Iss. 7, pp. e24229-e24229
Open Access | Times Cited: 13
Anonymity, veracity and power in online patient feedback: A quantitative and qualitative analysis of staff responses to patient comments on the ‘Care Opinion’ platform in Scotland
Louise Locock, Zoë Skea, Gina K. Alexander, et al.
Digital Health (2020) Vol. 6
Open Access | Times Cited: 14
Louise Locock, Zoë Skea, Gina K. Alexander, et al.
Digital Health (2020) Vol. 6
Open Access | Times Cited: 14
Exploring the sociocultural contexts in which healthcare staff respond to and use online patient feedback in practice: In-depth case studies of three NHS Trusts
Lauren Ramsey, Rebecca Lawton, Laura Sheard, et al.
Digital Health (2022) Vol. 8, pp. 205520762211290-205520762211290
Open Access | Times Cited: 7
Lauren Ramsey, Rebecca Lawton, Laura Sheard, et al.
Digital Health (2022) Vol. 8, pp. 205520762211290-205520762211290
Open Access | Times Cited: 7
Implementing online patient feedback in a ‘special measures’ acute hospital: A case study using Normalisation Process Theory
Rebecca Baines, Frazer Underwood, Kim O’Keeffe, et al.
Digital Health (2021) Vol. 7, pp. 205520762110059-205520762110059
Open Access | Times Cited: 8
Rebecca Baines, Frazer Underwood, Kim O’Keeffe, et al.
Digital Health (2021) Vol. 7, pp. 205520762110059-205520762110059
Open Access | Times Cited: 8
Exploring patients’ pharmacy stories: an analysis of online feedback
Jared Loo, Georgina Greaves, Penny Lewis
International Journal of Clinical Pharmacy (2021) Vol. 43, Iss. 6, pp. 1584-1593
Open Access | Times Cited: 8
Jared Loo, Georgina Greaves, Penny Lewis
International Journal of Clinical Pharmacy (2021) Vol. 43, Iss. 6, pp. 1584-1593
Open Access | Times Cited: 8
Developing a research community within an online healthcare feedback platform
Beth Fylan, James Munro, Jane O’Hara, et al.
Health Expectations (2023) Vol. 26, Iss. 2, pp. 705-714
Open Access | Times Cited: 3
Beth Fylan, James Munro, Jane O’Hara, et al.
Health Expectations (2023) Vol. 26, Iss. 2, pp. 705-714
Open Access | Times Cited: 3
“Feedback is indeed a dainty dish to set before the Trust”: Comparing how online patient feedback is responded to and used across three hospital Trusts in England
Lauren Ramsey, Laura Sheard, Rebecca Lawton, et al.
Patient Experience Journal (2023) Vol. 10, Iss. 2, pp. 49-58
Open Access | Times Cited: 2
Lauren Ramsey, Laura Sheard, Rebecca Lawton, et al.
Patient Experience Journal (2023) Vol. 10, Iss. 2, pp. 49-58
Open Access | Times Cited: 2
Understanding amputation care in England and Scotland: a qualitative exploration of patient stories posted on an online patient feedback site
Esmée Hanna, Glenn Robert
Disability and Rehabilitation (2021) Vol. 44, Iss. 23, pp. 7217-7225
Closed Access | Times Cited: 5
Esmée Hanna, Glenn Robert
Disability and Rehabilitation (2021) Vol. 44, Iss. 23, pp. 7217-7225
Closed Access | Times Cited: 5
Aspect-Based Sentiment Analysis of Patient Feedback Using Large Language Models
Omer S. Alkhnbashi, Rasheed Mohammad Nassr, Mohammad Hammoudeh
Big Data and Cognitive Computing (2024) Vol. 8, Iss. 12, pp. 167-167
Open Access
Omer S. Alkhnbashi, Rasheed Mohammad Nassr, Mohammad Hammoudeh
Big Data and Cognitive Computing (2024) Vol. 8, Iss. 12, pp. 167-167
Open Access
How does staff and patient feedback on hospital quality relate to mortality outcomes? A provider-level national study
Antonio Borrelli, Rebecca Birch, Katie Spencer
Health Services Management Research (2023) Vol. 37, Iss. 2, pp. 115-122
Open Access | Times Cited: 1
Antonio Borrelli, Rebecca Birch, Katie Spencer
Health Services Management Research (2023) Vol. 37, Iss. 2, pp. 115-122
Open Access | Times Cited: 1
Web-Based Public Reporting as a Decision-Making Tool for Consumers of Long-Term Care in the United States and the United Kingdom: Systematic Analysis of Report Cards
Kristina Kast, Sara-Marie Otten, Jens Konopik, et al.
JMIR Formative Research (2023) Vol. 7, pp. e44382-e44382
Open Access | Times Cited: 1
Kristina Kast, Sara-Marie Otten, Jens Konopik, et al.
JMIR Formative Research (2023) Vol. 7, pp. e44382-e44382
Open Access | Times Cited: 1
Characteristics of positive feedback provided by UK health service users: content analysis of examples from two databases
Rebecca Lloyd, Mike Slade, Richard Byng, et al.
BMJ Health & Care Informatics (2024) Vol. 31, Iss. 1, pp. e101113-e101113
Open Access
Rebecca Lloyd, Mike Slade, Richard Byng, et al.
BMJ Health & Care Informatics (2024) Vol. 31, Iss. 1, pp. e101113-e101113
Open Access
‘Using humanity to change systems’ – understanding the work of online feedback moderation: A case study of Care Opinion Scotland
Emma Berry, Zoë Skea, Marion Campbell, et al.
Digital Health (2022) Vol. 8, pp. 205520762110744-205520762110744
Open Access | Times Cited: 1
Emma Berry, Zoë Skea, Marion Campbell, et al.
Digital Health (2022) Vol. 8, pp. 205520762110744-205520762110744
Open Access | Times Cited: 1
Learning from patient experiences of projection imaging through the use of online feedback platforms
Scott Preston, Jane Harvey-Lloyd
Journal of medical imaging and radiation sciences (2022) Vol. 54, Iss. 1, pp. 73-82
Closed Access | Times Cited: 1
Scott Preston, Jane Harvey-Lloyd
Journal of medical imaging and radiation sciences (2022) Vol. 54, Iss. 1, pp. 73-82
Closed Access | Times Cited: 1
One Decade of Online Patient Feedback: Longitudinal Analysis of Data From a German Physician Rating Website (Preprint)
Martin Emmert, Stuart McLennan
(2020)
Open Access
Martin Emmert, Stuart McLennan
(2020)
Open Access
Health service improvement using positive patient feedback: systematic review and change model
Rebecca Lloyd, James Munro, Kerry Evans, et al.
medRxiv (Cold Spring Harbor Laboratory) (2022)
Open Access
Rebecca Lloyd, James Munro, Kerry Evans, et al.
medRxiv (Cold Spring Harbor Laboratory) (2022)
Open Access
Web-Based Public Reporting as a Decision-Making Tool for Consumers of Long-Term Care in the United States and the United Kingdom: Systematic Analysis of Report Cards (Preprint)
Kristina Kast, Sara-Marie Otten, Jens Konopik, et al.
(2022)
Open Access
Kristina Kast, Sara-Marie Otten, Jens Konopik, et al.
(2022)
Open Access
Cloud Based e-Feedback Services Using Performance Analysis: A Linear Approach
Ayan Banerjee, Anirban Kundu
Lecture notes in computer science (2021), pp. 181-212
Closed Access
Ayan Banerjee, Anirban Kundu
Lecture notes in computer science (2021), pp. 181-212
Closed Access