
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
A literature review of the current applications of machine learning and their practical implications
Beatriz Nery Rodrigues Chagas, Julio Viana, Olaf Reinhold, et al.
Web Intelligence (2020) Vol. 18, Iss. 1, pp. 69-83
Closed Access | Times Cited: 15
Beatriz Nery Rodrigues Chagas, Julio Viana, Olaf Reinhold, et al.
Web Intelligence (2020) Vol. 18, Iss. 1, pp. 69-83
Closed Access | Times Cited: 15
Showing 15 citing articles:
LEVERAGING ARTIFICIAL INTELLIGENCE FOR ENHANCED SUPPLY CHAIN OPTIMIZATION: A COMPREHENSIVE REVIEW OF CURRENT PRACTICES AND FUTURE POTENTIALS
Olorunyomi Stephen Joel, Adedoyin Tolulope Oyewole, Olusegun Gbenga Odunaiya, et al.
International Journal of Management & Entrepreneurship Research (2024) Vol. 6, Iss. 3, pp. 707-721
Open Access | Times Cited: 32
Olorunyomi Stephen Joel, Adedoyin Tolulope Oyewole, Olusegun Gbenga Odunaiya, et al.
International Journal of Management & Entrepreneurship Research (2024) Vol. 6, Iss. 3, pp. 707-721
Open Access | Times Cited: 32
From CRM to social CRM: A bibliometric review and research agenda for consumer research
Rodrigo Perez‐Vega, Paul Hopkinson, Aishwarya Singhal, et al.
Journal of Business Research (2022) Vol. 151, pp. 1-16
Open Access | Times Cited: 53
Rodrigo Perez‐Vega, Paul Hopkinson, Aishwarya Singhal, et al.
Journal of Business Research (2022) Vol. 151, pp. 1-16
Open Access | Times Cited: 53
Artificial Intelligence (AI)-based Customer Relationship Management (CRM): a comprehensive bibliometric and systematic literature review with outlook on future research
Dervis Ozay, Mohammad Jahanbakht, Atefeh Shoomal, et al.
Enterprise Information Systems (2024) Vol. 18, Iss. 7
Closed Access | Times Cited: 6
Dervis Ozay, Mohammad Jahanbakht, Atefeh Shoomal, et al.
Enterprise Information Systems (2024) Vol. 18, Iss. 7
Closed Access | Times Cited: 6
Business analytics in CRM: A comparative review of practices in the USA and Africa
Rhoda Adura Adeleye, Ndubuisi Leonard Ndubuisi, Onyeka Franca Asuzu, et al.
World Journal of Advanced Research and Reviews (2024) Vol. 21, Iss. 2, pp. 063-072
Open Access | Times Cited: 5
Rhoda Adura Adeleye, Ndubuisi Leonard Ndubuisi, Onyeka Franca Asuzu, et al.
World Journal of Advanced Research and Reviews (2024) Vol. 21, Iss. 2, pp. 063-072
Open Access | Times Cited: 5
Aligning Sustainable Consumer Behaviour and Profitability of Listed Indigenous Small Businesses in Sub-Saharan Africa
Timilehin Olasoji Olubiyi
Advances in logistics, operations, and management science book series (2025), pp. 61-108
Closed Access
Timilehin Olasoji Olubiyi
Advances in logistics, operations, and management science book series (2025), pp. 61-108
Closed Access
Artificial Intelligence, Blockchain, Big Data Analytics, Machine Learning and Data Mining in Traditional CRM and Social CRM: A Critical Review
Γεώργιος Λαμπρόπουλος, Kerstin Siakas, Julio Viana, et al.
(2022), pp. 504-510
Closed Access | Times Cited: 14
Γεώργιος Λαμπρόπουλος, Kerstin Siakas, Julio Viana, et al.
(2022), pp. 504-510
Closed Access | Times Cited: 14
Challenges in Decoding Consumer Behavior with Data Science
Valentina Chkoniya
European Journal of Economics and Business Studies (2020) Vol. 6, Iss. 3, pp. 77-77
Open Access | Times Cited: 11
Valentina Chkoniya
European Journal of Economics and Business Studies (2020) Vol. 6, Iss. 3, pp. 77-77
Open Access | Times Cited: 11
Customer Lifetime Value Prediction with K-means Clustering and XGBoost
Marius Myburg, Sonia Berman
2016 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM) (2022), pp. 298-302
Closed Access | Times Cited: 4
Marius Myburg, Sonia Berman
2016 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM) (2022), pp. 298-302
Closed Access | Times Cited: 4
Social CRM: A Literature Review Based on Keywords Network Analysis
Fábio M. F. Lobato, Jorge L. F. Silva, Antônio F. L. Jacob, et al.
Lecture notes in business information processing (2020), pp. 237-249
Closed Access | Times Cited: 5
Fábio M. F. Lobato, Jorge L. F. Silva, Antônio F. L. Jacob, et al.
Lecture notes in business information processing (2020), pp. 237-249
Closed Access | Times Cited: 5
Exploratory Review of Applications of Machine Learning in Finance Sector
Sandip Rakshit, Nyior Clement, Narasimha Rao Vajjhala
Lecture notes on data engineering and communications technologies (2022), pp. 119-125
Closed Access | Times Cited: 3
Sandip Rakshit, Nyior Clement, Narasimha Rao Vajjhala
Lecture notes on data engineering and communications technologies (2022), pp. 119-125
Closed Access | Times Cited: 3
La inteligencia artificial en la segmentación del cliente potencial: enfoque machine learning
E.R. Romero, J. A. Gómez, Manuel Eduardo Vilca Tantapoma, et al.
Data & Metadata (2024) Vol. 3, pp. 305-305
Closed Access
E.R. Romero, J. A. Gómez, Manuel Eduardo Vilca Tantapoma, et al.
Data & Metadata (2024) Vol. 3, pp. 305-305
Closed Access
Social CRM Tools: A Systematic Mapping Study
Jorge L. F. Silva, Julio Viana, Olaf Reinhold, et al.
Lecture notes in business information processing (2020), pp. 250-261
Closed Access | Times Cited: 1
Jorge L. F. Silva, Julio Viana, Olaf Reinhold, et al.
Lecture notes in business information processing (2020), pp. 250-261
Closed Access | Times Cited: 1
Ethical Issues in Social CRM: a Literature Review
Julio Viana, Eric Scisly, Olaf Reinhold
(2022), pp. 511-518
Closed Access | Times Cited: 1
Julio Viana, Eric Scisly, Olaf Reinhold
(2022), pp. 511-518
Closed Access | Times Cited: 1
Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts
Julio Viana, Rainer Alt, Olaf Reinhold
Lecture notes in business information processing (2022), pp. 186-197
Closed Access
Julio Viana, Rainer Alt, Olaf Reinhold
Lecture notes in business information processing (2022), pp. 186-197
Closed Access
Machine Learning for Metabolic Networks Modelling: A State-of-the-Art Survey
Marenglen Biba, Narasimha Rao Vajjhala
Studies in big data (2022), pp. 145-153
Closed Access
Marenglen Biba, Narasimha Rao Vajjhala
Studies in big data (2022), pp. 145-153
Closed Access