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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Hyper-personalization for enhancing customer loyalty and satisfaction in Customer Relationship Management (CRM) systems
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2023)
Closed Access | Times Cited: 36

Showing 1-25 of 36 citing articles:

Impact of Artificial Intelligence in Customer Journey
Murali Krishna Pendyala, Vishnu Varma Lakkamraju
International Journal of Innovative Science and Research Technology (IJISRT) (2024), pp. 1528-1534
Open Access | Times Cited: 214
Intelligent Manufacturing through Generative Artificial Intelligence, Such as ChatGPT or Bard
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2024)
Closed Access | Times Cited: 11
Contribution of ChatGPT and Similar Generative Artificial Intelligence for Enhanced Climate Change Mitigation Strategies
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2024)
Closed Access | Times Cited: 7
Proactive Customer Support: Re-Architecting A Customer Support/Relationship Management Software System Leveraging Predictive Analysis/AI and Machine Learning

Engineering Open Access (2024) Vol. 2, Iss. 1, pp. 39-50
Open Access | Times Cited: 7
Enhancing water and air pollution monitoring and control through ChatGPT and similar generative artificial intelligence implementation
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2024)
Closed Access | Times Cited: 6
Transforming the Civil Engineering Sector with Generative Artificial Intelligence, such as ChatGPT or Bard
Nitin Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2024)
Closed Access | Times Cited: 5
Business analytics in CRM: A comparative review of practices in the USA and Africa
Rhoda Adura Adeleye, Ndubuisi Leonard Ndubuisi, Onyeka Franca Asuzu, et al.
World Journal of Advanced Research and Reviews (2024) Vol. 21, Iss. 2, pp. 063-072
Open Access | Times Cited: 5
An analysis of artificial intelligence automation in digital music streaming platforms for improving consumer subscription responses: a review
Nthabiseng Mokoena, Ibidun Christiana Obagbuwa
Frontiers in Artificial Intelligence (2025) Vol. 7
Open Access
AI Camera: A Unique Technology for Shopping Centers with Super Personalization
Gopal Gupta
Journal of Research in Science and Engineering (2025) Vol. 7, Iss. 1, pp. 53-58
Open Access
Digital Marketing Strategies to Improve Customer Experience and Engagement
Niharika S Bajeja
Journal of Informatics Education and Research (2024) Vol. 4, Iss. 1
Open Access | Times Cited: 2
AI-Driven Business Model Innovation: Pioneering New Frontiers in Value Creation
Annabeth Aagaard, Christopher L. Tucci
Springer eBooks (2024), pp. 295-328
Closed Access | Times Cited: 2
Персоналізація як стратегія лояльності в електронній комерції
Маріанна КОНОПЛЯННИКОВА
International Scientific-Practical Journal COMMODITIES AND MARKETS (2024) Vol. 49, Iss. 1, pp. 4-26
Open Access | Times Cited: 1
Contribution of ChatGPT and Similar Generative Artificial Intelligence in Geotechnical Engineering and Soil Mechanics
Nitin Liladhar Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2024)
Closed Access | Times Cited: 1
A New Era of Automation in the Construction Industry: Implementing Leading-Edge Generative Artificial Intelligence, such as ChatGPT or Bard
Nitin Rane, Saurabh Choudhary, Jayesh Rane
SSRN Electronic Journal (2024)
Closed Access | Times Cited: 1
AI Camera: Unique Technique to Hyper AI Personalization for Malls
Vivek Gujar
International Journal of Science and Research (IJSR) (2024) Vol. 13, Iss. 4, pp. 455-460
Open Access | Times Cited: 1
Leveraging artificial intelligence to enhance customer service analytics and improve service delivery
Anwuli Nkemchor Obiki-Osafiele, Edith Ebele Agu, Njideka Rita Chiekezie
International Journal of Management & Entrepreneurship Research (2024) Vol. 6, Iss. 8, pp. 2648-2660
Open Access | Times Cited: 1
Data-Driven Personalization in the Sharing Economy
Mohammad Badruddoza Talukder, Farhana Yeasmin Lina, Sanjeev Kumar, et al.
Advances in finance, accounting, and economics book series (2024), pp. 277-300
Closed Access | Times Cited: 1
Personalization and Customer Relationship Management (CRM) in AI-Powered Business Intelligence
Abhishek Basak, Mousami Sanyal, Shirin Siraji, et al.
Advances in business information systems and analytics book series (2024), pp. 117-158
Closed Access | Times Cited: 1
AI-Driven Personalized Room Management in the Modern Hotel Industry
Mohammad Badruddoza Talukder, Firoj Kabir, Ferdaus Anam Jibon
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 59-82
Closed Access | Times Cited: 1
Omnichannel Marketing in the Digital Age: Creating Consistent, Personalized and Connected Customer Experiences
Konstantia Darvidou
Technium Business and Management (2024) Vol. 10, pp. 34-54
Open Access | Times Cited: 1
ПОДХОДЫ К ОЦЕНКЕ ВЛИЯНИЯ ЦИФРОВОЙ ТРАНСФОРМАЦИИ НА ЭФФЕКТИВНОСТЬ КОМПАНИЙ
С. Тодорович
Прогрессивная экономика (2024), Iss. 11, pp. 87-98
Open Access | Times Cited: 1
The Potentialities of CRM to Increase Personalization in Hospitality
Rashed Isam Ashqar, Célia M. Q. Ramos
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 132-158
Closed Access
Peran Mediasi Personalisasi Elektronik dalam Platform Perjalanan Online: Kerangka Konseptual
Sumarsid
Labs Jurnal Bisnis dan Manajemen (2024) Vol. 29, Iss. 2
Open Access
Data-Directed Marketing's Function in Building Durable Relationships With Customers
Ganesh Waghmare, Vijaya Amitesh Gondane, Ashok Todmal, et al.
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 123-147
Closed Access
Hyper-Personalized Banking in the GCC: A Kuwaiti Context with UAE Perspectives
Mohammad Rashed Albous
Modern Finance (2024) Vol. 2, Iss. 2, pp. 19-45
Open Access
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