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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Crisis Communication on Social Media: What Types of COVID-19 Messages Get the Attention?
Linchi Kwok, Jungwoo Lee, Spring H. Han
Cornell Hospitality Quarterly (2021) Vol. 63, Iss. 4, pp. 528-543
Closed Access | Times Cited: 56

Showing 1-25 of 56 citing articles:

Hotel guest satisfaction during COVID-19 outbreak: The moderating role of crisis response strategy
Meng Yu, Mingming Cheng, Lin Yang, et al.
Tourism Management (2022) Vol. 93, pp. 104618-104618
Open Access | Times Cited: 42
Determinants of Digital Transformation in the Hospitality Industry: Technological, Organizational, and Environmental Drivers
Μαρία Νικοπούλου, Panos E. Kourouthanassis, Giota Chasapi, et al.
Sustainability (2023) Vol. 15, Iss. 3, pp. 2736-2736
Open Access | Times Cited: 24
Examining restaurant purchase intention during crises: the role of message appeal
Minji Kim, Eun Joo Kim, Billy Bai
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 12, pp. 4373-4390
Closed Access | Times Cited: 34
Antecedents and consequences of new technology application behavior on word of mouth: The moderating roles of perceived interactivity
Chih‐Hsing Liu, Jeou‐Shyan Horng, Sheng-Fang Chou, et al.
Journal of Hospitality Marketing & Management (2022) Vol. 31, Iss. 7, pp. 872-898
Closed Access | Times Cited: 24
Pandemic-Induced PR Dilemmas Faced by Airlines: A Thematic Analysis of Spirit Airlines’ Incident Response from USA
Seong-Bin Jang, Minseong Kim
Behavioral Sciences (2025) Vol. 15, Iss. 2, pp. 210-210
Open Access
This bud (may not be) for you: An examination of perceptions of the Budweiser brand in the wake of the crisis involving transgender influencer Dylan Mulvaney
Amanda D. Damiano, Wenjing Xie, Chang-Han Jong
Atlantic Journal of Communication (2025), pp. 1-23
Closed Access
DMOs and Social Media Crisis Communication in Low-Responsibility Crisis: #VisitPortugal Response Strategies During COVID-19
Mariana Casal-Ribeiro, Rita Peres, Inês Boavida-Portugal
Tourism and Hospitality (2025) Vol. 6, Iss. 1, pp. 49-49
Open Access
Strategic responses of chain hotels to COVID-19 from a situational crisis communication theory perspective
Burak Atasoy, Oğuz Türkay, Serkan Şengül
Journal of Hospitality and Tourism Insights (2022) Vol. 5, Iss. 5, pp. 1118-1136
Closed Access | Times Cited: 21
Unpacking the power of user-generated videos in hospitality and tourism: a systematic literature review and future direction
Eray Polat, Fatih Çelik, Blend Ibrahim, et al.
Journal of Travel & Tourism Marketing (2023) Vol. 40, Iss. 9, pp. 894-914
Closed Access | Times Cited: 12
Influence of chatbots on purchase intention in social commerce
Pranay Sindhu, Kumkum Bharti
Behaviour and Information Technology (2023) Vol. 43, Iss. 2, pp. 331-352
Closed Access | Times Cited: 10
Use of Marketing Communication Tools in Tourism in Accommodation Facilities during the COVID-19 Pandemic
Marcel Lincényi, Ivana Bulanda
Journal of Tourism and Services (2023) Vol. 14, Iss. 26, pp. 25-44
Open Access | Times Cited: 9
Risk Management Strategies: An Empirical Analysis of Strategies Employed by Tourism Business Managers in Plateau State, Nigeria during the COVID-19 Pandemic
Tina Odinakachi Iirmdu, Ronnie Donaldson
Modern Geográfia (2024) Vol. 19, Iss. 1, pp. 81-89
Open Access | Times Cited: 3
Crisis communication strategies for health officials
Zhaohui Su, Huan Zhang, Dean McDonnell, et al.
Frontiers in Public Health (2022) Vol. 10
Open Access | Times Cited: 15
A public health crisis in the university: Impact of crisis response strategies on universities’ transparency and post-crisis relationships during COVID 19 pandemic
Seoyeon Hong, Bokyung Kim, So Young Lee
Public Relations Review (2023) Vol. 49, Iss. 1, pp. 102287-102287
Open Access | Times Cited: 8
Linking social media marketing to restaurant performance – the moderating role of advertising expenditure
Wenjia Han, Özgür Özdemir, Shivam Agarwal
Journal of Hospitality and Tourism Insights (2023) Vol. 7, Iss. 4, pp. 1852-1870
Closed Access | Times Cited: 8
Mapping crisis communication in the communication research: what we know and what we don’t know
Shalini Upadhyay, Nitin Upadhyay
Humanities and Social Sciences Communications (2023) Vol. 10, Iss. 1
Open Access | Times Cited: 7
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts
Inmaculada Rabadán Martín, Lucía Barcos-Redín, Jorge Pereira-Delgado, et al.
Tourism Management (2024) Vol. 106, pp. 104981-104981
Open Access | Times Cited: 2
Exploring Secondary Crisis Response Strategies for Airlines Experiencing Low-Responsibility Crises: An Extension of the Situational Crisis Communication Theory
Xi Yu Leung, Laurie Wu, Jie Sun
Journal of Travel Research (2022) Vol. 62, Iss. 4, pp. 878-892
Closed Access | Times Cited: 12
How Official Social Media Affected the Infodemic among Adults during the First Wave of COVID-19 in China
Huan Liu, Qiang Chen, Richard Evans
International Journal of Environmental Research and Public Health (2022) Vol. 19, Iss. 11, pp. 6751-6751
Open Access | Times Cited: 10
‘Riding out the pandemic’: The role of brand message appeals on social media in shaping consumer responses
Kapil Kaushik, Abhishek Mishra, Dianne Cyr
Journal of Business Research (2022) Vol. 155, pp. 113449-113449
Closed Access | Times Cited: 10
Research on the Public Opinion Guidance Mechanism of Major Public Health Incidents
Yuqi Wang, Rui Wu, Jun Zeng, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 9
Hosting and hoping on social media – a study on SoMe communication strategies among Danish cultural institutions and tourist attractions during COVID-19
Karina Villumsen, Hanne Elmer, Line Schmeltz
Corporate Communications An International Journal (2024) Vol. 29, Iss. 5, pp. 730-752
Closed Access | Times Cited: 1
Crisis Management, Reputation, and Performance of Upscale Hotels in the Post-COVID-19 Crisis
Agus Riyadi, Dino Gustaf Leonandri, Mohd Raziff Jamaluddin
˜The œEuropean Proceedings of Social & Behavioural Sciences (2024) Vol. 133, pp. Agus-1055
Open Access | Times Cited: 1
Geo-sentiment trends analysis of tweets in context of economy and employment during COVID-19
Narendranath Sukhavasi, Janardan Misra, Vikrant Kaulgud, et al.
Journal of Computational Social Science (2023) Vol. 6, Iss. 2, pp. 411-441
Open Access | Times Cited: 4
Pandemic messaging to connect or to sell? B2B messaging strategies on LinkedIn regarding COVID-19
Steven W. Brewer, Rebecca S. Imes
Corporate Communications An International Journal (2023) Vol. 28, Iss. 5, pp. 692-706
Closed Access | Times Cited: 4
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