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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

What about the workers? Roles and skills for employees in hotels of the future
David Solnet, Tom Baum, Richard Robinson, et al.
Journal Of Vacation Marketing (2015) Vol. 22, Iss. 3, pp. 212-226
Closed Access | Times Cited: 77

Showing 1-25 of 77 citing articles:

A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce
Edmund Goh, Cindy Lee
International Journal of Hospitality Management (2018) Vol. 73, pp. 20-28
Open Access | Times Cited: 312
Tourism workforce research: A review, taxonomy and agenda
Tom Baum, Anna Kralj, Richard Robinson, et al.
Annals of Tourism Research (2016) Vol. 60, pp. 1-22
Open Access | Times Cited: 243
Avoiding the hospitality workforce bubble: Strategies to attract and retain generation Z talent in the hospitality workforce
Edmund Goh, Fevzi Okumuş
Tourism Management Perspectives (2019) Vol. 33, pp. 100603-100603
Closed Access | Times Cited: 169
To waste or not to waste: Exploring motivational factors of Generation Z hospitality employees towards food wastage in the hospitality industry
Edmund Goh, Ferry Jie
International Journal of Hospitality Management (2019) Vol. 80, pp. 126-135
Closed Access | Times Cited: 154
Sustainable human resource management as a driver in tourism policy and planning: a serious sin of omission?
Tom Baum
Journal of Sustainable Tourism (2018) Vol. 26, Iss. 6, pp. 873-889
Open Access | Times Cited: 145
How will service robots redefine leadership in hotel management? A Delphi approach
Shi Xu, Jason L. Stienmetz, Mark Ashton
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 6, pp. 2217-2237
Open Access | Times Cited: 126
Role of servant leadership in contemporary hospitality
Kaye Chon, Judit Zoltan
International Journal of Contemporary Hospitality Management (2019) Vol. 31, Iss. 8, pp. 3371-3394
Open Access | Times Cited: 105
Job perceptions of Generation Z hotel employees towards working in Covid-19 quarantine hotels: the role of meaningful work
Edmund Goh, Tom Baum
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 5, pp. 1688-1710
Open Access | Times Cited: 96
Talent management and retention strategies in luxury hotels: evidence from four countries
Evangelia Marinakou, Charalampos Giousmpasoglou
International Journal of Contemporary Hospitality Management (2019) Vol. 31, Iss. 10, pp. 3855-3878
Open Access | Times Cited: 93
Too precarious to be inclusive? Hotel maid employment in Spain
Ernest Cañada
Tourism Geographies (2018) Vol. 20, Iss. 4, pp. 653-674
Closed Access | Times Cited: 86
Aligning tourism's socio-economic impact with the United Nations' sustainable development goals
Kai Kronenberg, Matthias Fuchs
Tourism Management Perspectives (2021) Vol. 39, pp. 100831-100831
Open Access | Times Cited: 59
A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment
Adele Ladkin, Shelagh Mooney, David Solnet, et al.
Annals of Tourism Research (2023) Vol. 100, pp. 103554-103554
Open Access | Times Cited: 33
Progress on the role of ICTs in establishing destination appeal
Ante Mandić, Daniela Garbin Praničević
Journal of Hospitality and Tourism Technology (2019) Vol. 10, Iss. 4, pp. 791-813
Closed Access | Times Cited: 64
CEO servant leadership and strategic service differentiation: The role of high-performance work systems and innovativeness
Pablo Ruiz‐Palomino, Santiago Gutiérrez-Broncano, Pedro Jiménez Estévez, et al.
Tourism Management Perspectives (2021) Vol. 40, pp. 100891-100891
Open Access | Times Cited: 50
Hospitality employment 2033: A backcasting perspective (invited paper for ‘luminaries’ special issue of International Journal of Hospitality Management)
Tom Baum
International Journal of Hospitality Management (2018) Vol. 76, pp. 45-52
Open Access | Times Cited: 50
Applying sustainable employment principles in the tourism industry: righting human rights wrongs?
Tom Baum, Nguyễn Thị Thanh Hải
Tourism Recreation Research (2019) Vol. 44, Iss. 3, pp. 371-381
Open Access | Times Cited: 49
Information and communication technologies and human resources in hospitality and tourism
Maria Gonzalez, José Gascó, Juan Llopis
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 11, pp. 3545-3579
Open Access | Times Cited: 49
Overwork and overtime on turnover intention in non-luxury hotels: Do incentives matter?
Kim-Lim Tan, Pei-Lin Sim, Fu-Quan Goh, et al.
Journal of Hospitality and Tourism Insights (2020) Vol. 3, Iss. 4, pp. 397-414
Closed Access | Times Cited: 44
The socio-economic impact of regional tourism: an occupation-based modelling perspective from Sweden
Kai Kronenberg, Matthias Fuchs
Journal of Sustainable Tourism (2021) Vol. 30, Iss. 12, pp. 2785-2805
Open Access | Times Cited: 39
The future of tourism and hospitality labour: challenges, requirements, trends, skills and the impact of technology
Faruk Seyitoğlu, Carlos Costa, Mariana Martins, et al.
Current Issues in Tourism (2023), pp. 1-15
Closed Access | Times Cited: 14
The Mediating Effect of Experiential Value on Tourist Outcomes from Encounter-Based Experiences
Stuart J. Barnes, Jan Mattsson, Flemming Sørensen, et al.
Journal of Travel Research (2019) Vol. 59, Iss. 2, pp. 367-380
Open Access | Times Cited: 41
Measuring employee-tourist encounter experience value: A big data analytics approach
Stuart J. Barnes, Jan Mattsson, Flemming Sørensen, et al.
Expert Systems with Applications (2020) Vol. 154, pp. 113450-113450
Open Access | Times Cited: 33
The effect of goal motivation on the integration and the success of an organizational change in the hospitality sector
Dimitrios Belias, Nikolaos Trihas, Irini Dimou, et al.
International Conference on Tourism Research (2023) Vol. 6, Iss. 1, pp. 34-42
Open Access | Times Cited: 11
The nexus between sustainable practices in hotels and future Gen Y hospitality students’ career path decisions
Edmund Goh, Birgit Muskat, Adrian Heng Tsai Tan
Journal of Teaching in Travel & Tourism (2017) Vol. 17, Iss. 4, pp. 237-253
Open Access | Times Cited: 33
An application of the mentoring framework to investigate the effectiveness of mentoring programs between industry mentors and student mentees in hospitality
Madalyn Scerri, Rajka Presbury, Edmund Goh
Journal of Hospitality and Tourism Management (2020) Vol. 45, pp. 143-151
Closed Access | Times Cited: 32
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