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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Socializing to Co-Produce
Lin Guo, Eric J. Arnould, Thomas Gruen, et al.
Journal of Service Research (2013) Vol. 16, Iss. 4, pp. 549-563
Closed Access | Times Cited: 132

Showing 1-25 of 132 citing articles:

Financial well-being: A conceptualization and research agenda
Elisabeth Brüggen, Jens Hogreve, Maria Holmlund, et al.
Journal of Business Research (2017) Vol. 79, pp. 228-237
Closed Access | Times Cited: 650
Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance
Anna Shaojie Cui, Fang Wu
Journal of the Academy of Marketing Science (2015) Vol. 44, Iss. 4, pp. 516-538
Closed Access | Times Cited: 439
Transformative Service Research
Laurel Anderson, Amy L. Ostrom
Journal of Service Research (2015) Vol. 18, Iss. 3, pp. 243-249
Open Access | Times Cited: 382
The changing role of employees in service theory and practice: An interdisciplinary view
David E. Bowen
Human Resource Management Review (2015) Vol. 26, Iss. 1, pp. 4-13
Closed Access | Times Cited: 246
The Transformative Value of a Service Experience
Christopher P. Blocker, Andrés Fernando González Barrios
Journal of Service Research (2015) Vol. 18, Iss. 3, pp. 265-283
Closed Access | Times Cited: 220
Cocreative customer practices: Effects of health care customer value cocreation practices on well-being
Janet R. McColl‐Kennedy, Suellen J. Hogan, Lars Witell, et al.
Journal of Business Research (2016) Vol. 70, pp. 55-66
Open Access | Times Cited: 198
The effect of service quality on customer satisfaction, loyalty, and happiness in five Asian countries
Taeshik Gong, Youjae Yi
Psychology and Marketing (2018) Vol. 35, Iss. 6, pp. 427-442
Open Access | Times Cited: 196
Robotic transformative service research: deploying social robots for consumer well-being during COVID-19 and beyond
Alexander P. Henkel, Martina Čaić, Marah Blaurock, et al.
Journal of service management (2020) Vol. 31, Iss. 6, pp. 1131-1148
Open Access | Times Cited: 156
Consumer’s subjective financial well‐being: A systematic review and research agenda
Ambika Prasad Nanda, Ranjan Banerjee
International Journal of Consumer Studies (2021) Vol. 45, Iss. 4, pp. 750-776
Closed Access | Times Cited: 127
Roles and Resource Contributions of Customers in Value Co-creation
Amit Kumar Agrawal, Zillur Rahman
International Strategic Management Review (2015) Vol. 3, Iss. 1-2, pp. 144-160
Open Access | Times Cited: 160
Co-creating services—conceptual clarification, forms and outcomes
Anna-Sophie Oertzen, Gaby Odekerken‐Schröder, Saara Brax, et al.
Journal of service management (2018) Vol. 29, Iss. 4, pp. 641-679
Open Access | Times Cited: 154
Co-designing services with vulnerable consumers
Timo Dietrich, Jakob Trischler, Lisa Schuster, et al.
Journal of Service Theory and Practice (2017) Vol. 27, Iss. 3, pp. 663-688
Open Access | Times Cited: 142
Coproduction of Transformative Services as a Pathway to Improved Consumer Well-Being
Martin Mende, Jenny van Doorn
Journal of Service Research (2014) Vol. 18, Iss. 3, pp. 351-368
Open Access | Times Cited: 139
A review of customer citizenship behaviors in the service context
Taeshik Gong, Youjae Yi
Service Industries Journal (2019) Vol. 41, Iss. 3-4, pp. 169-199
Closed Access | Times Cited: 118
Customer brand engagement behavior in online brand communities
Taeshik Gong
Journal of Services Marketing (2017) Vol. 32, Iss. 3, pp. 286-299
Closed Access | Times Cited: 117
Customer participation management
Mekhail Mustak, Elina Jaakkola, Aino Halinen, et al.
Journal of service management (2016) Vol. 27, Iss. 3, pp. 250-275
Closed Access | Times Cited: 105
Hedonic and eudaimonic well-being outcomes from co-creation roles: a study of vulnerable customers
Shikha Sharma, Jodie Conduit, Sally Rao Hill
Journal of Services Marketing (2017) Vol. 31, Iss. 4/5, pp. 397-411
Open Access | Times Cited: 103
Customer Perceptions of Innovativeness: An Accelerator for Value Co-Creation
Eojina Kim, Liang Tang, Robert H. Bosselman
Journal of Hospitality & Tourism Research (2019) Vol. 43, Iss. 6, pp. 807-838
Closed Access | Times Cited: 90
Is it all about money honey? Analyzing and mapping financial well-being research and identifying future research agenda
Mandeep Mahendru, Gagan Deep Sharma, Vijay Pereira, et al.
Journal of Business Research (2022) Vol. 150, pp. 417-436
Closed Access | Times Cited: 40
Save Like the Joneses
Karen Page Winterich, Gergana Y. Nenkov
Journal of Service Research (2015) Vol. 18, Iss. 3, pp. 384-404
Closed Access | Times Cited: 85
Co-Production of Prolonged, Complex, and Negative Services
Jelena Spanjol, Anna Shaojie Cui, Cheryl Nakata, et al.
Journal of Service Research (2015) Vol. 18, Iss. 3, pp. 284-302
Closed Access | Times Cited: 75
The Dark Side of Customer Participation: When Customer Participation in Service Co-Development Leads to Role Stress
Markus Blut, Nima Heirati, Klaus Schoefer
Journal of Service Research (2019) Vol. 23, Iss. 2, pp. 156-173
Open Access | Times Cited: 62
An examination of the relationship between co-creation and well-being: an application in the case of tourism
Sihem Dekhili, Yousra Hallem
Journal of Travel & Tourism Marketing (2019) Vol. 37, Iss. 1, pp. 33-47
Closed Access | Times Cited: 56
Customer participation and well-being: the roles of service experience, customer empowerment and social support
Lishan Xie, Dongmei Li, Hean Tat Keh
Journal of Service Theory and Practice (2020) Vol. 30, Iss. 6, pp. 557-584
Closed Access | Times Cited: 53
Effects of characteristics of in-store retail technology on customer citizenship behavior
Taeshik Gong, Chen‐Ya Wang, Kangcheol Lee
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102488-102488
Closed Access | Times Cited: 52
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