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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Examining the Role of Social Media in Effective Crisis Management
Yan Jin, Brooke Fisher Liu, Lucinda Austin
Communication Research (2011) Vol. 41, Iss. 1, pp. 74-94
Closed Access | Times Cited: 395

Showing 1-25 of 395 citing articles:

Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster
Sonja Utz, Friederike Schultz, Sandra Glocka
Public Relations Review (2012) Vol. 39, Iss. 1, pp. 40-46
Closed Access | Times Cited: 529
Seeking Formula for Misinformation Treatment in Public Health Crises: The Effects of Corrective Information Type and Source
Toni G.L.A. van der Meer, Yan Jin
Health Communication (2019) Vol. 35, Iss. 5, pp. 560-575
Open Access | Times Cited: 331
The role of social media in local government crisis communications
Melissa Graham, Elizabeth Johnson Avery, Sejin Park
Public Relations Review (2015) Vol. 41, Iss. 3, pp. 386-394
Closed Access | Times Cited: 273
Social Media Use During Disasters
Brooke Fisher Liu, Julia Daisy Fraustino, Yan Jin
Communication Research (2015) Vol. 43, Iss. 5, pp. 626-646
Closed Access | Times Cited: 253
Social media and crisis management: CERC, search strategies, and Twitter content
Kenneth A. Lachlan, Patric R. Spence, Xialing Lin, et al.
Computers in Human Behavior (2015) Vol. 54, pp. 647-652
Open Access | Times Cited: 250
Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies
Sabine Einwiller, Sarah Steilen
Public Relations Review (2014) Vol. 41, Iss. 2, pp. 195-204
Closed Access | Times Cited: 241
Determinants of negative word-of-mouth communication using social networking sites
M.S. Balaji, Kok Wei Khong, Alain Yee‐Loong Chong
Information & Management (2016) Vol. 53, Iss. 4, pp. 528-540
Open Access | Times Cited: 221
Towards a new era of mass data collection: Assessing pandemic surveillance technologies to preserve user privacy
Samuel Ribeiro‐Navarrete, José Ramón Saura, Daniel Palacios‐Marqués
Technological Forecasting and Social Change (2021) Vol. 167, pp. 120681-120681
Open Access | Times Cited: 175
Use of social media in crisis management: A survey
Anita Saroj, Sukomal Pal
International Journal of Disaster Risk Reduction (2020) Vol. 48, pp. 101584-101584
Closed Access | Times Cited: 171
Does a Crisis Change News Habits? A Comparative Study of the Effects of COVID-19 on News Media Use in 17 European Countries
Peter Van Aelst, Fanni Tóth, Laia Castro, et al.
Digital Journalism (2021) Vol. 9, Iss. 9, pp. 1208-1238
Open Access | Times Cited: 155
Social media in times of crisis: Learning from Hurricane Harvey for the coronavirus disease 2019 pandemic response
Milad Mirbabaie, Deborah Bunker, Stefan Stieglitz, et al.
Journal of Information Technology (2020) Vol. 35, Iss. 3, pp. 195-213
Open Access | Times Cited: 144
Applying the uses and gratifications theory to identify motivational factors behind young adult's participation in viral social media challenges on TikTok
Grace Falgoust, Emma L. Winterlind, P. Moon, et al.
Human Factors in Healthcare (2022) Vol. 2, pp. 100014-100014
Open Access | Times Cited: 79
Understanding the use of social media by organisations for crisis communication
Mina Roshan, Matthew Warren, Rodney Carr
Computers in Human Behavior (2016) Vol. 63, pp. 350-361
Closed Access | Times Cited: 141
The Evolving Field of Risk Communication
Dominic H. P. Balog‐Way, Katherine A. McComas, John C. Besley
Risk Analysis (2020) Vol. 40, Iss. S1, pp. 2240-2262
Open Access | Times Cited: 134
Social Media Use during Japan's 2011 Earthquake: How Twitter Transforms the Locus of Crisis Communication
Seong Eun Cho, Kyujin Jung, Han Woo Park
Media International Australia (2013) Vol. 149, Iss. 1, pp. 28-40
Closed Access | Times Cited: 133
Beyond image repair: Suggestions for crisis communication theory development
Brooke Fisher Liu, Julia Daisy Fraustino
Public Relations Review (2014) Vol. 40, Iss. 3, pp. 543-546
Closed Access | Times Cited: 125
The effects of SNS communication: How expressing and receiving information predict MERS-preventive behavioral intentions in South Korea
Woohyun Yoo, Doo-Hun Choi, Keeho Park
Computers in Human Behavior (2016) Vol. 62, pp. 34-43
Open Access | Times Cited: 124
Facebook and Twitter in Crisis Communication: A Comparative Study of Crisis Communication Professionals and Citizens
Mats Eriksson, Eva‐Karin Olsson
Journal of Contingencies and Crisis Management (2016) Vol. 24, Iss. 4, pp. 198-208
Closed Access | Times Cited: 123
How Disaster Information Form, Source, Type, and Prior Disaster Exposure Affect Public Outcomes: Jumping on the Social Media Bandwagon?
Brooke Fisher Liu, Julia Daisy Fraustino, Yan Jin
Journal of Applied Communication Research (2014) Vol. 43, Iss. 1, pp. 44-65
Closed Access | Times Cited: 122
Crisis Communications in the Age of Social Media
Loni Hagen, Thomas E. Keller, Stephen Neely, et al.
Social Science Computer Review (2017) Vol. 36, Iss. 5, pp. 523-541
Closed Access | Times Cited: 122
Social media and culture in crisis communication: McDonald’s and KFC crises management in China
Lin Zhu, Deepa Anagondahalli, Zhang Ai
Public Relations Review (2017) Vol. 43, Iss. 3, pp. 487-492
Closed Access | Times Cited: 119
The Importance of Source and Credibility Perception in Times of Crisis: Crisis Communication in a Socially Mediated Era
Ward van Zoonen, Toni G.L.A. van der Meer
Journal of Public Relations Research (2015) Vol. 27, Iss. 5, pp. 371-388
Open Access | Times Cited: 102
Research on Chinese social media users’ communication behaviors during public emergency events
Yungeng Xie, Rui Qiao, Guosong Shao, et al.
Telematics and Informatics (2016) Vol. 34, Iss. 3, pp. 740-754
Closed Access | Times Cited: 100
How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation
Hannelore Crijns, Veroline Cauberghe, Liselot Hudders, et al.
Computers in Human Behavior (2017) Vol. 75, pp. 619-631
Closed Access | Times Cited: 100
Is a picture worth a thousand words? The effects of maps and warning messages on how publics respond to disaster information
Brooke Fisher Liu, Michele M. Wood, Michael J. Egnoto, et al.
Public Relations Review (2017) Vol. 43, Iss. 3, pp. 493-506
Closed Access | Times Cited: 96
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