OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

A Chatbot for Searching and Exploring Open Data: Implementation and Evaluation in E-Government
Iván Cantador, Jesús Viejo-Tardío, María E. Cortés-Cediel, et al.
(2021)
Open Access | Times Cited: 20

Showing 20 citing articles:

The Adoption and Implementation of Artificial Intelligence Chatbots in Public Organizations: Evidence from U.S. State Governments
Tzuhao Chen, Mila Gascó‐Hernández, Marc Estève
The American Review of Public Administration (2023) Vol. 54, Iss. 3, pp. 255-270
Open Access | Times Cited: 42

Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments
Tzuhao Chen, Mila Gascó‐Hernández
Public Performance & Management Review (2024), pp. 1-26
Closed Access | Times Cited: 7

Digital Public Announcements and Chatbot Systems
J L Amarnath
INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT (2025) Vol. 09, Iss. 01, pp. 1-9
Closed Access

Text analytics for co-creation in public sector organizations: a literature review-based research framework
Nina Rizun, Aleksandra Revina, Noella Edelmann
Artificial Intelligence Review (2025) Vol. 58, Iss. 4
Open Access

Database Chatbot Success: User-Centered Design With LLMs
Sarah Pinon, Corentin Burnay, Isabelle Linden, et al.
Journal of Computer Information Systems (2025), pp. 1-22
Closed Access

Public Service Values and Chatbots in the Public Sector: Reconciling Designer efforts and User Expectations
Tendai Makasi, Alireza Nili, Kevin C. Desouza, et al.
Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences (2022)
Open Access | Times Cited: 14

Aragón Open Data Assistant, Lesson Learned of an Intelligent Assistant for Open Data Access
Rafael Alonso, Vega Rodrigálvarez, Jorge Vea-Murgía, et al.
Lecture notes in computer science (2024), pp. 42-57
Closed Access | Times Cited: 2

Prolegomena to a Description Language for GenAI Tools in Cities
Auriol Degbelo
Digital Government Research and Practice (2024)
Open Access | Times Cited: 1

E-Government in Nigeria: Can Generative AI Serve as a Tool for Civic Engagement?
Abdulrazaq Kayode Abdulkareem
Public Governance Administration and Finances Law Review (2024) Vol. 9, Iss. 1
Open Access | Times Cited: 1

A Conversational Agent for Argument-driven E-participation
Andrés Segura-Tinoco, Andrés Holgado-Sánchez, Iván Cantador, et al.
(2022), pp. 191-205
Open Access | Times Cited: 6

Revisión de los chatbots basados en inteligencia artificial en la administración pública: Hacia una arquitectura para el gobierno
Pablo Ramíres-Hernández, David Valle Cruz, Rafael Valentín Mendoza Méndez
Espacios Públicos (2023) Vol. 24, Iss. 60
Open Access | Times Cited: 3

Daeng AMANG: A Novel AIML Based Chatbot for Information Security Training
Irfan Syamsuddin, Mustarum Musaruddin
Lecture notes in networks and systems (2023), pp. 297-305
Closed Access | Times Cited: 2

Enhancing Legally-Based E-Government Services in Education Through Artificial Intelligence
Žaklina Spalević, Jelena Kaljević, S. Vucetic, et al.
International Journal of Cognitive Research in Science Engineering and Education (2023) Vol. 11, Iss. 3, pp. 511-518
Open Access | Times Cited: 2

Review on the Application of Artificial Intelligence-Based Chatbots in Public Administration
Pablo Ramires Hernández, David Valle-Cruz, Rafael Valentín Mendoza Méndez
Advances in computational intelligence and robotics book series (2022), pp. 133-155
Closed Access | Times Cited: 3

CitizenConnectBot(CCB): The interactive guide to government schemes
G. Kalaiselvi, N. Monisha, T. Kasthuri, et al.
International Journal of Science and Research Archive (2024) Vol. 12, Iss. 1, pp. 047-054
Open Access

Exploring Interpretability in Open Government Data with ChatGPT
Raissa Barcellos, Flávia Bernardini, Anneke Zuiderwijk, et al.
(2024), pp. 186-195
Closed Access

Chatbot application training using natural language processing techniques: Case of small-scale agriculture
Rhui Jaan Ong, Rafikha Aliana A. Raof, S. Sudin, et al.
AIP conference proceedings (2024) Vol. 2991, pp. 050068-050068
Closed Access

Hippolyta: a framework to enhance open data interpretability and empower citizens
Raissa Barcellos, Flávia Bernardini, José Viterbo, et al.
(2023) Vol. 1, pp. 191-198
Open Access | Times Cited: 1

A Systematic Review of the Use of Artificial Intelligence in Managing Innovation in E-Government Organizations Worldwide
Mayid Alshaer
International Journal of Technology and Systems (2023) Vol. 8, Iss. 2, pp. 65-81
Open Access | Times Cited: 1

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