OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The Quest for Customer Intelligence to Support Marketing Decisions: A Knowledge-Based Framework
Nguyen Anh Khoa Dam, Thang Le Dinh, William Menvielle
Vietnam Journal of Computer Science (2022) Vol. 09, Iss. 03, pp. 349-368
Open Access | Times Cited: 13

Showing 13 citing articles:

Using Social Media Analysis to Improve E-commerce Marketing Strategies
Olha Semenda, Yuliya Sokolova, Olena Korovina, et al.
International Review of Management and Marketing (2024) Vol. 14, Iss. 4, pp. 61-71
Open Access | Times Cited: 5

Analyze Consumer Behavior in the Hotel Industry Through Business Intelligence Approach
Duarte Guerreiro, Inês Pontes, Murilo Battistuzzi Martins, et al.
Advances in business strategy and competitive advantage book series (2025), pp. 251-280
Closed Access

Management of Marketing Information
Pratap Chandra Mandal
IGI Global eBooks (2025), pp. 467-484
Closed Access

Customer Intelligence in the Cultural Sector: The Case of a Quebec Museum
Thang Le Dinh, Nguyen Anh Khoa Dam, Hédia El Ourabi, et al.
ITM Web of Conferences (2024) Vol. 66, pp. 01003-01003
Open Access | Times Cited: 1

BABot: A Framework for the LLM-Based Chatbot Supporting Business Analytics in e-Commerce
Gia Thinh Ngo Tran, Thang Le Dinh, Cuong Pham-Nguyen
Lecture notes in computer science (2024), pp. 185-198
Closed Access | Times Cited: 1

Customer Relationship Management Dashboard with Descriptive Analytics for Effective Recommendation
Imran Bin Zulkiflee, Su-Cheng Haw, Naveen Palanichamy, et al.
Journal of Logistics Informatics and Service Science (2024) Vol. 11, Iss. 2
Open Access

Context-aware Knowledge-based Systems: A Literature Review
Christoph Schneider, Joseph S. Valacich, Jeffrey Jenkins
Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences (2024)
Open Access

A Knowledge-based Framework for Developing Smart Interfaces for Smart Service Systems
Thi Minh Hang Vu
Journal on Information Technologies & Communications (2023), pp. 5-5
Open Access | Times Cited: 1

Enabling Business Analytics in SMEs: The Trivi Open-source System
Thang Le Dinh, Thi My Hang Vu
ITM Web of Conferences (2023) Vol. 55, pp. 02003-02003
Open Access | Times Cited: 1

The Key Role of Disruptive Digital Marketing Approaches in the Automotive Electronics Market
Jürgen Hoika, Uli Schneider
Management for professionals (2023), pp. 25-41
Closed Access | Times Cited: 1

Self-Tuning Parameters for Decision Tree Algorithm Based on Big Data Analytics
Manar Mohamed Hafez, Essam Elfakharany, Amr A. Abohany, et al.
Computers, materials & continua/Computers, materials & continua (Print) (2022) Vol. 75, Iss. 1, pp. 943-958
Open Access

Page 1

Scroll to top