OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Exploring online customer experience: A systematic literature review and research agenda
Agnieszka Kacprzak, Przemysław Hensel
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2583-2608
Closed Access | Times Cited: 26
Agnieszka Kacprzak, Przemysław Hensel
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2583-2608
Closed Access | Times Cited: 26
Showing 1-25 of 26 citing articles:
AI-Driven Strategies for Customer Engagement, Market Segmentation, and Resource Optimization
Bhupinder Singh, Christian Kaunert
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 104-128
Closed Access | Times Cited: 11
Bhupinder Singh, Christian Kaunert
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 104-128
Closed Access | Times Cited: 11
Scrutinizing Consumer Sentiment on Social Media and Data-Driven Decisions for Business Insights
Bhupinder Singh, Christian Kaunert, Rishabha Malviya, et al.
Advances in computational intelligence and robotics book series (2024), pp. 183-210
Closed Access | Times Cited: 11
Bhupinder Singh, Christian Kaunert, Rishabha Malviya, et al.
Advances in computational intelligence and robotics book series (2024), pp. 183-210
Closed Access | Times Cited: 11
Unleashing the Ethical and Legal Implications of E-Business Revolution
Bhupinder Singh, Anita Singh, Christian Kaunert, et al.
Advances in e-business research series (2024), pp. 157-180
Closed Access | Times Cited: 11
Bhupinder Singh, Anita Singh, Christian Kaunert, et al.
Advances in e-business research series (2024), pp. 157-180
Closed Access | Times Cited: 11
Facebook Second‐Hand Marketplace Browsing Influence on Impulse Buying: A Mixed‐Methods Study
Mudassir Husnain, Qingyu Zhang, Jari Salo, et al.
International Journal of Consumer Studies (2025) Vol. 49, Iss. 1
Closed Access | Times Cited: 1
Mudassir Husnain, Qingyu Zhang, Jari Salo, et al.
International Journal of Consumer Studies (2025) Vol. 49, Iss. 1
Closed Access | Times Cited: 1
Unpacking the power of user-generated videos in hospitality and tourism: a systematic literature review and future direction
Eray Polat, Fatih Çelik, Blend Ibrahim, et al.
Journal of Travel & Tourism Marketing (2023) Vol. 40, Iss. 9, pp. 894-914
Closed Access | Times Cited: 13
Eray Polat, Fatih Çelik, Blend Ibrahim, et al.
Journal of Travel & Tourism Marketing (2023) Vol. 40, Iss. 9, pp. 894-914
Closed Access | Times Cited: 13
Omnichannel shopping habit development
Neeru Sharma, Johra Kayeser Fatima, S Sharma, et al.
International Journal of Consumer Studies (2024) Vol. 48, Iss. 4
Open Access | Times Cited: 5
Neeru Sharma, Johra Kayeser Fatima, S Sharma, et al.
International Journal of Consumer Studies (2024) Vol. 48, Iss. 4
Open Access | Times Cited: 5
Embracing Virtual Reality (VR) for Environmental Conservation in Tourist Spots
Bhupinder Singh, Christian Kaunert
Advances in computational intelligence and robotics book series (2025), pp. 279-300
Closed Access
Bhupinder Singh, Christian Kaunert
Advances in computational intelligence and robotics book series (2025), pp. 279-300
Closed Access
Luxury Fashion Apps: Functional and Hedonic Customer Experiences
Duc Hoang, Sandra María Correia Loureiro, Sofia Kousi, et al.
International Journal of Consumer Studies (2025) Vol. 49, Iss. 3
Closed Access
Duc Hoang, Sandra María Correia Loureiro, Sofia Kousi, et al.
International Journal of Consumer Studies (2025) Vol. 49, Iss. 3
Closed Access
Transforming Smart City and Smart Sustainable Tourism Projecting Artificial Intelligence and IoT
Bhupinder Singh, Christian Kaunert
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 55-80
Closed Access | Times Cited: 4
Bhupinder Singh, Christian Kaunert
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 55-80
Closed Access | Times Cited: 4
Redefining Intellectual Property
Bhupinder Singh, Christian Kaunert, Manmeet Kaur Arora, et al.
Advances in finance, accounting, and economics book series (2025), pp. 183-204
Closed Access
Bhupinder Singh, Christian Kaunert, Manmeet Kaur Arora, et al.
Advances in finance, accounting, and economics book series (2025), pp. 183-204
Closed Access
The Impact of AI-Personalized Recommendations on Clicking Intentions: Evidence from Chinese E-Commerce
Jiwang Yin, Xiaodong Qiu, Ya Wang
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 21-21
Open Access
Jiwang Yin, Xiaodong Qiu, Ya Wang
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 21-21
Open Access
Mixing Virtual Reality for Environmental Conservation in Tourist Spots
Bhupinder Singh, Christian Kaunert
IGI Global eBooks (2025), pp. 165-186
Closed Access
Bhupinder Singh, Christian Kaunert
IGI Global eBooks (2025), pp. 165-186
Closed Access
Advancing Firm-Level Digital Technology Diffusion: A Hybrid Bibliometric and Framework-Based Systematic Literature Review
Qingyue Shi, Shen Lei
Systems (2025) Vol. 13, Iss. 4, pp. 262-262
Open Access
Qingyue Shi, Shen Lei
Systems (2025) Vol. 13, Iss. 4, pp. 262-262
Open Access
A study on driving factors for enhancing financial performance and customer-centricity through digital banking
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Quality and Service Sciences (2024) Vol. 16, Iss. 2, pp. 218-250
Closed Access | Times Cited: 3
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Quality and Service Sciences (2024) Vol. 16, Iss. 2, pp. 218-250
Closed Access | Times Cited: 3
A Conceptual Approach to Understanding the Customer Experience in E-Commerce: An Empirical Study
Paulo Botelho Pires, Mariana Prisco, Catarina Delgado, et al.
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 3, pp. 1943-1983
Open Access | Times Cited: 2
Paulo Botelho Pires, Mariana Prisco, Catarina Delgado, et al.
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 3, pp. 1943-1983
Open Access | Times Cited: 2
Evaluation of consumer technology experience: The mediation role of customer satisfaction and its impact on customer loyalty and word of mouth.
Assoc. Prof. Dr. Wael Abd El Naby
International Journal for Tourism, Archaeology and Hospitality (2024) Vol. 4, Iss. 1, pp. 186-212
Open Access | Times Cited: 1
Assoc. Prof. Dr. Wael Abd El Naby
International Journal for Tourism, Archaeology and Hospitality (2024) Vol. 4, Iss. 1, pp. 186-212
Open Access | Times Cited: 1
How Immersive Retailing Affects Consumers’ Urge to Buy: Impacts of Self-Imagery, Positive Emotion, and Self-Relevance
Ju Yeun Jang, Do Yeon Kim
International Journal of Human-Computer Interaction (2024), pp. 1-15
Closed Access | Times Cited: 1
Ju Yeun Jang, Do Yeon Kim
International Journal of Human-Computer Interaction (2024), pp. 1-15
Closed Access | Times Cited: 1
Cherish Intellectual Property Towards Global Economic Growth and Competitiveness
Bhupinder Singh, Christian Kaunert
Advances in logistics, operations, and management science book series (2024), pp. 138-162
Closed Access | Times Cited: 1
Bhupinder Singh, Christian Kaunert
Advances in logistics, operations, and management science book series (2024), pp. 138-162
Closed Access | Times Cited: 1
Study of AI-enabled chatbots driving customer experience and intention to recommend
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Systems Assurance Engineering and Management (2024)
Closed Access | Times Cited: 1
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Systems Assurance Engineering and Management (2024)
Closed Access | Times Cited: 1
Transfiguring Consumer Engagement and Elevating Experiences With Metaverse Shopping Apps
Bhupinder Singh, Christian Kaunert
Advances in computer and electrical engineering book series (2024), pp. 246-271
Closed Access
Bhupinder Singh, Christian Kaunert
Advances in computer and electrical engineering book series (2024), pp. 246-271
Closed Access
Modernizing Customer Experience Through Augmented-Virtual Reality in Emerging Markets
Bhupinder Singh, Christian Kaunert, Rishabha Malviya
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 308-335
Closed Access
Bhupinder Singh, Christian Kaunert, Rishabha Malviya
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 308-335
Closed Access
Antecedents and outcomes of customer over-the-top experience: a systematic literature review
Neha Kalra, Pankaj Deshwal, Samir Gokarn, et al.
IIMT Journal of Management (2024) Vol. 1, Iss. 1, pp. 47-87
Closed Access
Neha Kalra, Pankaj Deshwal, Samir Gokarn, et al.
IIMT Journal of Management (2024) Vol. 1, Iss. 1, pp. 47-87
Closed Access
Generative Artificial Intelligence in the Tourism-Hospitality Industry
Bhupinder Singh, Christian Kaunert, Rishabha Malviya, et al.
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 275-300
Closed Access
Bhupinder Singh, Christian Kaunert, Rishabha Malviya, et al.
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 275-300
Closed Access
Reconnoitering Potential of Intellectual Property in the Tourism and Hospitality Industry
Bhupinder Singh, Kamalesh Ravesangar
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 29-54
Closed Access
Bhupinder Singh, Kamalesh Ravesangar
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 29-54
Closed Access
Mapping the landscape of avatar marketing: a bibliometric analysis of trends and future directions
Andriani Kusumawati, Tika Sartika, Anni Rahimah, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access
Andriani Kusumawati, Tika Sartika, Anni Rahimah, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access
