
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
The role of patient experience surveys in quality assurance and improvement: a focus group study in English general practice
Olga Boiko, John Campbell, Natasha Elmore, et al.
Health Expectations (2014) Vol. 18, Iss. 6, pp. 1982-1994
Open Access | Times Cited: 60
Olga Boiko, John Campbell, Natasha Elmore, et al.
Health Expectations (2014) Vol. 18, Iss. 6, pp. 1982-1994
Open Access | Times Cited: 60
Showing 1-25 of 60 citing articles:
Functionality and feedback: a realist synthesis of the collation, interpretation and utilisation of patient-reported outcome measures data to improve patient care
Joanne Greenhalgh, Sonia Dalkin, Kate Gooding, et al.
Health Services and Delivery Research (2017) Vol. 5, Iss. 2, pp. 1-280
Open Access | Times Cited: 197
Joanne Greenhalgh, Sonia Dalkin, Kate Gooding, et al.
Health Services and Delivery Research (2017) Vol. 5, Iss. 2, pp. 1-280
Open Access | Times Cited: 197
How do aggregated patient-reported outcome measures data stimulate health care improvement? A realist synthesis
Joanne Greenhalgh, Sonia Dalkin, Elizabeth Gibbons, et al.
Journal of Health Services Research & Policy (2017) Vol. 23, Iss. 1, pp. 57-65
Open Access | Times Cited: 155
Joanne Greenhalgh, Sonia Dalkin, Elizabeth Gibbons, et al.
Journal of Health Services Research & Policy (2017) Vol. 23, Iss. 1, pp. 57-65
Open Access | Times Cited: 155
Experiences of in-patient mental health services: systematic review
Sophie Staniszewska, Carole Mockford, Greg Chadburn, et al.
The British Journal of Psychiatry (2019) Vol. 214, Iss. 06, pp. 329-338
Open Access | Times Cited: 125
Sophie Staniszewska, Carole Mockford, Greg Chadburn, et al.
The British Journal of Psychiatry (2019) Vol. 214, Iss. 06, pp. 329-338
Open Access | Times Cited: 125
Calling the GP surgery: patient burden, patient satisfaction, and implications for training
Elizabeth Stokoe, Rein Ove Sikveland, Jon Symonds
British Journal of General Practice (2016) Vol. 66, Iss. 652, pp. e779-e785
Open Access | Times Cited: 77
Elizabeth Stokoe, Rein Ove Sikveland, Jon Symonds
British Journal of General Practice (2016) Vol. 66, Iss. 652, pp. e779-e785
Open Access | Times Cited: 77
At a crossroads? Key challenges and future opportunities for patient involvement in patient safety
Jane O’Hara, Rebecca Lawton
BMJ Quality & Safety (2016) Vol. 25, Iss. 8, pp. 565-568
Open Access | Times Cited: 74
Jane O’Hara, Rebecca Lawton
BMJ Quality & Safety (2016) Vol. 25, Iss. 8, pp. 565-568
Open Access | Times Cited: 74
Using patient feedback to drive quality improvement in hospitals: a qualitative study
Simone Berger, Ana Maria Saut, Fernando Tobal Berssaneti
BMJ Open (2020) Vol. 10, Iss. 10, pp. e037641-e037641
Open Access | Times Cited: 66
Simone Berger, Ana Maria Saut, Fernando Tobal Berssaneti
BMJ Open (2020) Vol. 10, Iss. 10, pp. e037641-e037641
Open Access | Times Cited: 66
Health system responsiveness: a systematic evidence mapping review of the global literature
Gadija Khan, Nancy Kagwanja, Eleanor Whyle, et al.
International Journal for Equity in Health (2021) Vol. 20, Iss. 1
Open Access | Times Cited: 55
Gadija Khan, Nancy Kagwanja, Eleanor Whyle, et al.
International Journal for Equity in Health (2021) Vol. 20, Iss. 1
Open Access | Times Cited: 55
Improving patient experience in primary care: a multimethod programme of research on the measurement and improvement of patient experience
Jenni Burt, John Campbell, Gary Abel, et al.
Programme Grants for Applied Research (2017) Vol. 5, Iss. 9, pp. 1-452
Open Access | Times Cited: 51
Jenni Burt, John Campbell, Gary Abel, et al.
Programme Grants for Applied Research (2017) Vol. 5, Iss. 9, pp. 1-452
Open Access | Times Cited: 51
What does the patient have to say? Valuing the patient experience to improve the patient journey
Raffaella Gualandi, Cristina Masella, Michela Piredda, et al.
BMC Health Services Research (2021) Vol. 21, Iss. 1
Open Access | Times Cited: 40
Raffaella Gualandi, Cristina Masella, Michela Piredda, et al.
BMC Health Services Research (2021) Vol. 21, Iss. 1
Open Access | Times Cited: 40
The Evaluation of Physicians’ Communication Skills From Multiple Perspectives
Jenni Burt, Gary Abel, Marc N. Elliott, et al.
The Annals of Family Medicine (2018) Vol. 16, Iss. 4, pp. 330-337
Open Access | Times Cited: 42
Jenni Burt, Gary Abel, Marc N. Elliott, et al.
The Annals of Family Medicine (2018) Vol. 16, Iss. 4, pp. 330-337
Open Access | Times Cited: 42
Doctors’ engagements with patient experience surveys in primary and secondary care: a qualitative study
Conor Farrington, Jenni Burt, Olga Boiko, et al.
Health Expectations (2016) Vol. 20, Iss. 3, pp. 385-394
Open Access | Times Cited: 33
Conor Farrington, Jenni Burt, Olga Boiko, et al.
Health Expectations (2016) Vol. 20, Iss. 3, pp. 385-394
Open Access | Times Cited: 33
Patient burden during appointment-making telephone calls to GP practices
Rein Ove Sikveland, Elizabeth Stokoe, Jon Symonds
Patient Education and Counseling (2016) Vol. 99, Iss. 8, pp. 1310-1318
Open Access | Times Cited: 29
Rein Ove Sikveland, Elizabeth Stokoe, Jon Symonds
Patient Education and Counseling (2016) Vol. 99, Iss. 8, pp. 1310-1318
Open Access | Times Cited: 29
Capturing patient experience: a qualitative study of implementing real-time feedback in primary care
Mary Carter, Antoinette Davey, Christine Wright, et al.
British Journal of General Practice (2016) Vol. 66, Iss. 652, pp. e786-e793
Open Access | Times Cited: 27
Mary Carter, Antoinette Davey, Christine Wright, et al.
British Journal of General Practice (2016) Vol. 66, Iss. 652, pp. e786-e793
Open Access | Times Cited: 27
Reflection in practice: How can patient experience feedback trigger staff reflection in hospital acute care settings?
Jennifer Jones, Julian Bion, Celia Brown, et al.
Health Expectations (2019) Vol. 23, Iss. 2, pp. 396-404
Open Access | Times Cited: 26
Jennifer Jones, Julian Bion, Celia Brown, et al.
Health Expectations (2019) Vol. 23, Iss. 2, pp. 396-404
Open Access | Times Cited: 26
Exploring the impact and use of patients’ feedback about their care experiences in general practice settings—a realist synthesis
Deborah Baldie, Bruce Guthrie, Vikki Entwistle, et al.
Family Practice (2017) Vol. 35, Iss. 1, pp. 13-21
Open Access | Times Cited: 28
Deborah Baldie, Bruce Guthrie, Vikki Entwistle, et al.
Family Practice (2017) Vol. 35, Iss. 1, pp. 13-21
Open Access | Times Cited: 28
Developing a primary care patient measure of safety (PC PMOS): a modified Delphi process and face validity testing
Andrea Hernan, Sally Giles, Jane O’Hara, et al.
BMJ Quality & Safety (2015) Vol. 25, Iss. 4, pp. 273-280
Closed Access | Times Cited: 27
Andrea Hernan, Sally Giles, Jane O’Hara, et al.
BMJ Quality & Safety (2015) Vol. 25, Iss. 4, pp. 273-280
Closed Access | Times Cited: 27
Rating Communication in GP Consultations: The Association Between Ratings Made by Patients and Trained Clinical Raters
Jenni Burt, Gary Abel, Natasha Elmore, et al.
Medical Care Research and Review (2016) Vol. 75, Iss. 2, pp. 201-218
Open Access | Times Cited: 23
Jenni Burt, Gary Abel, Natasha Elmore, et al.
Medical Care Research and Review (2016) Vol. 75, Iss. 2, pp. 201-218
Open Access | Times Cited: 23
Patient feedback for safety improvement in primary care: results from a feasibility study
Andrea Hernan, Sally Giles, Hannah Beks, et al.
BMJ Open (2020) Vol. 10, Iss. 6, pp. e037887-e037887
Open Access | Times Cited: 22
Andrea Hernan, Sally Giles, Hannah Beks, et al.
BMJ Open (2020) Vol. 10, Iss. 6, pp. e037887-e037887
Open Access | Times Cited: 22
The Friends and Family Test in general practice in England: a qualitative study of the views of staff and patients
Tommaso Manacorda, Bob Erens, Nick Black, et al.
British Journal of General Practice (2017) Vol. 67, Iss. 658, pp. e370-e376
Open Access | Times Cited: 22
Tommaso Manacorda, Bob Erens, Nick Black, et al.
British Journal of General Practice (2017) Vol. 67, Iss. 658, pp. e370-e376
Open Access | Times Cited: 22
Capturing the Palliative Home Care Experience From Bereaved Caregivers Through Qualitative Survey Data: Toward Informing Quality Improvement
Daryl Bainbridge, Deanna Bryant, Hsien Seow
Journal of Pain and Symptom Management (2016) Vol. 53, Iss. 2, pp. 188-197
Open Access | Times Cited: 21
Daryl Bainbridge, Deanna Bryant, Hsien Seow
Journal of Pain and Symptom Management (2016) Vol. 53, Iss. 2, pp. 188-197
Open Access | Times Cited: 21
Patients’ use and views of real-time feedback technology in general practice
Christine Wright, Antoinette Davey, Natasha Elmore, et al.
Health Expectations (2016) Vol. 20, Iss. 3, pp. 419-433
Open Access | Times Cited: 18
Christine Wright, Antoinette Davey, Natasha Elmore, et al.
Health Expectations (2016) Vol. 20, Iss. 3, pp. 419-433
Open Access | Times Cited: 18
Using patient experience data to support improvements in inpatient mental health care: the EURIPIDES multimethod study
Scott Weich, Sarah‐Jane Fenton, Sophie Staniszewska, et al.
Health Services and Delivery Research (2020) Vol. 8, Iss. 21, pp. 1-338
Open Access | Times Cited: 16
Scott Weich, Sarah‐Jane Fenton, Sophie Staniszewska, et al.
Health Services and Delivery Research (2020) Vol. 8, Iss. 21, pp. 1-338
Open Access | Times Cited: 16
“The final arbiter of everything”: a genealogy of concern with patient experience in Britain
Robbie Duschinsky, Charlotte Paddison
Social Theory & Health (2017) Vol. 16, Iss. 1, pp. 94-110
Closed Access | Times Cited: 18
Robbie Duschinsky, Charlotte Paddison
Social Theory & Health (2017) Vol. 16, Iss. 1, pp. 94-110
Closed Access | Times Cited: 18
Directing Improvements in Primary Care Patient Experience through Analysis of Service Quality
Melanie Hudson Smith, David A. Smith
Health Services Research (2018) Vol. 53, Iss. 6, pp. 4647-4666
Open Access | Times Cited: 17
Melanie Hudson Smith, David A. Smith
Health Services Research (2018) Vol. 53, Iss. 6, pp. 4647-4666
Open Access | Times Cited: 17
Clinic Satisfaction Tool Improves Communication and Provides Real-Time Feedback
Rasheedat Zakare-Fagbamila, Elizabeth P. Howell, Ashley Y. Choi, et al.
Neurosurgery (2018) Vol. 84, Iss. 4, pp. 908-918
Closed Access | Times Cited: 17
Rasheedat Zakare-Fagbamila, Elizabeth P. Howell, Ashley Y. Choi, et al.
Neurosurgery (2018) Vol. 84, Iss. 4, pp. 908-918
Closed Access | Times Cited: 17