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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The moderating role of government support in chatbot adoption intentions among Malaysian government agencies
Ramizatunnisah Jais, Abdul Hafaz Ngah
Transforming Government People Process and Policy (2024) Vol. 18, Iss. 3, pp. 417-433
Closed Access | Times Cited: 9

Showing 9 citing articles:

Factors Affecting Customer Readiness to Trust Chatbots in an Online Shopping Context
Jindi Fu, Samar Mouakket, Yuan Sun
Journal of Global Information Management (2024) Vol. 32, Iss. 1, pp. 1-22
Open Access | Times Cited: 7
Chatbots adoption intention in public sector in Malaysia from the perspective of TOE framework. The moderated and mediation model
Ramizatunnisah Jais, Abdul Hafaz Ngah, Samar Rahi, et al.
Journal of Science and Technology Policy Management (2024)
Closed Access | Times Cited: 4
Research on government adoption of generative artificial intelligence and ambidextrous innovation drivers
Zhikai Zhou, Liu De-wen, Zhongjie Chen, et al.
International Review of Economics & Finance (2025), pp. 103953-103953
Open Access
Sequential mediator and moderator model of intention for the implementation of chatbots in Malaysian government agencies
Ramizatunnisah Jais, Abdul Hafaz Ngah
Journal of Decision System (2025) Vol. 34, Iss. 1
Closed Access
The Influence of Public Expectations on Simulated Emotional Perceptions of AI-Driven Government Chatbots: A Moderated Study
Yuanyuan Guo, Peng Dong, Beichen Lu
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 50-50
Open Access
Bon appetit! Factors influencing consumers’ repurchase intention at food trucks in Malaysia
Nur Sophia Alyssa Nazri, Abdul Hafaz Ngah, Samar Rahi, et al.
Journal of Foodservice Business Research (2024), pp. 1-25
Closed Access | Times Cited: 3
Explaining the Adoption of Chatbots: The Experience of Malaysian Government Agencies
Ramizatunnisah Jais, Abdul Hafaz Ngah, Samar Rahi, et al.
International Journal of Public Administration (2024), pp. 1-14
Closed Access | Times Cited: 1
The Current Research Status of Normal Chatbots and Government Chatbots

Advances in public policy and administration (APPA) book series (2024), pp. 63-88
Closed Access
Exploring the Intention of Travel Agencies to Adopt Chatbots: Integrating TOE and MGB
Miraç Yücel Başer, Tuba Büyükbeşe
Journal of Quality Assurance in Hospitality & Tourism (2024), pp. 1-35
Closed Access
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