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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

The effects of outward and inward negative emotions on consumers’ desire for revenge and negative word of mouth
Wen‐Hai Chih, Chien-Yun Yuan, Ming-Te Liu, et al.
Online Information Review (2018) Vol. 43, Iss. 5, pp. 818-841
Closed Access | Times Cited: 48

Showing 1-25 of 48 citing articles:

Four decades of negative word‐of‐mouth and negative electronic word‐of‐mouth: A morphological analysis
Dahlia Allwyn Ribeiro, Arti D. Kalro
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2528-2552
Closed Access | Times Cited: 15
“I buy because I like you more now”: The role of influencer-follower emotional relationship in followers’ retention and repurchase intentions
Mohammad Olfat, Matthew Pittman, Martina Topić, et al.
Journal of Marketing Communications (2025), pp. 1-29
Closed Access
The impact of perceived service recovery justice on brand evangelism: the mediating role of customer forgiveness and the moderating role of customer religiosity
Mohamed A. Khashan, Mohamed A. Ghonim, Saleh M. Saleh, et al.
Journal of Islamic marketing (2025)
Closed Access
How do consumers react to big data-based personalised pricing? A cognition–affect–behaviour perspective
Huili Yan, Yuzhi Wei, Hao Xiong, et al.
Journal of Psychology in Africa (2025) Vol. 34, Iss. 6, pp. 667-676
Closed Access
Digital Tracing during the COVID-19 Pandemic: User Appraisal, Emotion, and Continuance Intention
Ayoung Suh, Mengjun Li
Sustainability (2021) Vol. 13, Iss. 2, pp. 608-608
Open Access | Times Cited: 27
Generation, susceptibility, and response regarding negativity: An in-depth analysis on negative online reviews
Nazan Colmekcioglu, Reza Marvi, Pantea Foroudi, et al.
Journal of Business Research (2022) Vol. 153, pp. 235-250
Open Access | Times Cited: 19
Factors influencing consumer forgiveness: a systematic literature review and directions for future research
Y. Kim, Ting Hin Ho, Lay Peng Tan, et al.
Journal of Service Theory and Practice (2023) Vol. 33, Iss. 5, pp. 601-628
Closed Access | Times Cited: 11
Drivers and consequences of consumer alienation in the French retail banking sector
Souheila Kaabachi, Sélima Ben Mrad, Ahmed Anis Charfi, et al.
Journal of Marketing Analytics (2024) Vol. 12, Iss. 4, pp. 888-908
Closed Access | Times Cited: 4
Insights into Autonomous Vehicles Aversion: Unveiling the Ripple Effect of Negative Media on Perceived Risk, Anxiety, and Negative WOM
Ge Zhu, Jiali Zheng, Huiying Du, et al.
International Journal of Human-Computer Interaction (2024), pp. 1-18
Closed Access | Times Cited: 4
Empirical validation of a leisure crafting model
Sheng‐Hshiung Tsaur, Hui-Hsuan Yen, Chang‐Hua Yen
Managing Sport and Leisure (2025), pp. 1-23
Closed Access
When do stakeholders mobilize in response to corporate social irresponsibility? A systematic literature review
Damena Abebe Gemeda, Norbert Steigenberger, Sambit Lenka
Review of Managerial Science (2025)
Open Access
Airline service: low-cost-carriers (LCCs) failure and passenger emotional experience
Halimin Herjanto, Muslim Amin, Fevzi Okumuş, et al.
Tourism Review (2021)
Closed Access | Times Cited: 24
I am ashamed of my brand-self! Consumer-brand identification as a moderator of emotional reactions following symbol-laden brand failures
Wolfgang Weitzl, Clemens Hutzinger, Udo Wagner
Journal of Product & Brand Management (2023) Vol. 33, Iss. 1, pp. 1-13
Open Access | Times Cited: 10
Revenge buying: The role of negative emotions caused by lockdowns
Yanfeng Liu, Xue Li, Kum Fai Yuen
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103523-103523
Closed Access | Times Cited: 10
Value co-destruction in Airbnb: Antecedents and outcomes
Erose Sthapit, Girish Prayag, S. Mostafa Rasoolimanesh, et al.
Journal Of Vacation Marketing (2024)
Open Access | Times Cited: 3
The effect of service recovery on socially distant third-party customers: an experimental research on emotions, forgiveness, repatronage intention and WoM
Süleyman Çelik, Öznur Özkan Tektaş, Bahtışen Kavak
Journal of Service Theory and Practice (2024) Vol. 34, Iss. 4, pp. 519-542
Closed Access | Times Cited: 3
Inward negative emotions and brand hate in users of snow-sports’ brands
Álvaro Iranzo-Barreira, Inés Küster Boluda, Carla Ruíz Mafé
Journal of Product & Brand Management (2024) Vol. 33, Iss. 6, pp. 745-760
Closed Access | Times Cited: 3
Revisiting the effects of inward negative emotions on outward negative emotions, brand loyalty, and negative WOM
Ramazan Kurtoğlu, Tuğba Özbölük, Pınar Hacıhasanoğlu
Journal of Brand Management (2021) Vol. 29, Iss. 1, pp. 72-84
Closed Access | Times Cited: 21
How dissimilarity attributes at restaurants trigger negative emotions and associated behavioral intentions: the role of attribute performance
Most. Sharmin Sultana, Xiongying Niu, Md Shamim Hossain
Journal of Hospitality and Tourism Insights (2022) Vol. 6, Iss. 5, pp. 2199-2221
Closed Access | Times Cited: 13
There's not much to tell: The impact of emotional resilience on negative word‐of‐mouth following service failure
Lama Lteif, Dan Rubin, Joan Ball, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 9, pp. 1808-1820
Closed Access | Times Cited: 7
“It’s more delicious because I like you”: commercial food influencers’ follower satisfaction, retention and repurchase intention
Mohammad Olfat, Reuben Kirkham
Industrial Management & Data Systems (2024)
Closed Access | Times Cited: 2
Organizational commitment and work-related implementation of enterprise social networks (ESNs): the mediating roles of employees' organizational concern and prosocial values
Mohammad Olfat, Sajjad Shokouhyar‎, Sadra Ahmadi, et al.
Online Information Review (2020) Vol. 44, Iss. 6, pp. 1223-1243
Closed Access | Times Cited: 19
Consumer confusion and its consequences in the e-hospitality marketplace: the mediating role of negative emotions
Anuradha Sharma, Jagwinder Singh, Gyan Prakash
Journal of Service Theory and Practice (2023) Vol. 33, Iss. 4, pp. 488-510
Closed Access | Times Cited: 6
The influence of organisational commitment on employees’ work-related use of online social networks
Mohammad Olfat, Azadeh Rezvani, Pouria Khosravi, et al.
International Journal of Manpower (2019) Vol. 41, Iss. 2, pp. 168-183
Closed Access | Times Cited: 14
Transmission of negative brand-relevant content on social media
Ashleigh Powell, Constantino Stavros, Angela R. Dobele
Journal of Product & Brand Management (2021) Vol. 31, Iss. 4, pp. 671-687
Closed Access | Times Cited: 11
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