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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Coronavirus crisis and health care: learning from a service ecosystem perspective
Roderick J. Brodie, Kumar Rakesh Ranjan, Martie‐Louise Verreynne, et al.
Journal of Service Theory and Practice (2020) Vol. 31, Iss. 2, pp. 225-246
Closed Access | Times Cited: 62

Showing 1-25 of 62 citing articles:

Effect of privacy concerns and engagement on social support behaviour in online health community platforms
Hsiao-Ting Tseng, Fahad Ibrahim, Nick Hajli, et al.
Technological Forecasting and Social Change (2022) Vol. 178, pp. 121592-121592
Open Access | Times Cited: 44
The public sector and co‐creation in turbulent times: A systematic literature review on robust governance in the COVID‐19 emergency
Fulvio Scognamiglio, Alessandro Sancino, Francesca Calò, et al.
Public Administration (2022) Vol. 101, Iss. 1, pp. 53-70
Open Access | Times Cited: 43
Developing disaster resilience: A processual and reflective approach
Yawei Jiang, Brent W. Ritchie, Martie‐Louise Verreynne
Tourism Management (2021) Vol. 87, pp. 104374-104374
Closed Access | Times Cited: 54
#COVID-19: Forms and drivers of social media users’ engagement behavior toward a global crisis
Jaylan Azer, Lorena Blasco‐Arcas, Paul Harrigan
Journal of Business Research (2021) Vol. 135, pp. 99-111
Open Access | Times Cited: 54
Managing shifts to value-based healthcare and value digitalization as a multi-level dynamic capability development process
Dr Olga Kokshagina
Technological Forecasting and Social Change (2021) Vol. 172, pp. 121072-121072
Closed Access | Times Cited: 48
Present and future trends of supply chain management in the presence of COVID-19: a structured literature review
Xiaoran Shi, Weihua Liu, Jiahui Zhang
International Journal of Logistics Research and Applications (2021) Vol. 26, Iss. 7, pp. 813-842
Closed Access | Times Cited: 42
The well-being outcomes of multi-actor inter-organisational value co-creation and co-destruction within a service ecosystem
Xin Ming Stephanie Chen, Lisa Schuster, Edwina Luck
Journal of Services Marketing (2023) Vol. 37, Iss. 5, pp. 606-619
Closed Access | Times Cited: 20
A systematic literature review on transformative practices and well-being outcomes in healthcare service
Veronica Ungaro, Laura Di Pietro, Roberta Guglielmetti Mugion, et al.
Journal of Service Theory and Practice (2024) Vol. 34, Iss. 3, pp. 432-463
Open Access | Times Cited: 7
Viewpoint: shaping resilient service ecosystems in times of crises – a trans-Tasman perspective
Julia A. Fehrer, Liliana L. Bove
Journal of Services Marketing (2022) Vol. 36, Iss. 4, pp. 489-498
Closed Access | Times Cited: 24
Social innovation during turbulent times: a systematic literature review and research agenda
Francesca Calò, Fulvio Scognamiglio, Enrico Bellazzecca, et al.
Public Management Review (2023) Vol. 26, Iss. 6, pp. 1706-1730
Open Access | Times Cited: 13
Collaboration, feedback, and performance: Supply chain insights from service-dominant logic
Kristina K. Lindsey Hall, Ji Qi, R. Glenn Richey, et al.
Journal of Business Research (2022) Vol. 146, pp. 385-397
Closed Access | Times Cited: 20
Sustainability in retail services: a transformative service research (TSR) perspective
Sarah Dodds, Nitha Palakshappa, Loren M. Stangl
Journal of Service Theory and Practice (2022) Vol. 32, Iss. 4, pp. 521-544
Open Access | Times Cited: 20
A management perspective on resilience in healthcare: a framework and avenues for future research
Lara Agostini, Rossella Onofrio, Carmela Piccolo, et al.
BMC Health Services Research (2023) Vol. 23, Iss. 1
Open Access | Times Cited: 12
Well-being co-creation in service ecosystems: a systematic literature review
Mikèle Landry, Olivier Furrer
Journal of Services Marketing (2023) Vol. 37, Iss. 7, pp. 862-882
Closed Access | Times Cited: 12
Grappling with Grand Crises: An Ecosystem Approach
Sarah Kovoor‐Misra, Shanthi Gopalakrishnan, Ana Pérez‐Luño, et al.
Journal of Management Inquiry (2025)
Closed Access
Integration of blockchain technology into telehealth framework
Fahim Islam Anik, Nazmus Sakib, Sheikh Iqbal Ahamed
Elsevier eBooks (2025), pp. 59-76
Closed Access
Editorial: Reshaping the world through customer and actor engagement
Matthew Alexander, Jaylan Azer, Jodie Conduit
Journal of Service Theory and Practice (2025) Vol. 35, Iss. 2, pp. 165-170
Closed Access
COVID-19 vaccination: engagement behavior patterns and implications for public health service communication
Jaylan Azer, Matthew Alexander
Journal of Service Theory and Practice (2022) Vol. 32, Iss. 2, pp. 323-351
Open Access | Times Cited: 18
How healthcare entrepreneurship enhances ecosystem outcomes: the relationship between venture capital-funded start-ups and county-level health
Yunwei Gai, Alia Crocker, Candida G. Brush, et al.
International Journal of Entrepreneurial Behaviour & Research (2024) Vol. 30, Iss. 8, pp. 1977-2000
Open Access | Times Cited: 2
How can service organizations build resilience by leveraging capabilities and service worker team knowledge?
Girish Prayag, Lucie K. Ozanne, Mesbahuddin Chowdhury
Journal of Services Marketing (2024) Vol. 38, Iss. 4, pp. 474-493
Closed Access | Times Cited: 2
How do stakeholders co-create value in a service ecosystem? Insight from mega-events
Michela C. Mason, Silvia Iacuzzi, Gioele Zamparo, et al.
Management Decision (2024) Vol. 62, Iss. 13, pp. 398-425
Open Access | Times Cited: 2
A sequential process from external stakeholder pressures to performance in services
Yu Zhi Shi, Kuen‐Hung Tsai
Journal of Service Theory and Practice (2022) Vol. 32, Iss. 5, pp. 589-619
Closed Access | Times Cited: 10
User-defined ecosystems in health and social care
Jacob Mickelsson, Ulla Särkikangas, Tore Strandvik, et al.
Journal of Services Marketing (2022) Vol. 36, Iss. 9, pp. 41-56
Open Access | Times Cited: 9
Cultivating resilience for sustainable service ecosystems in turbulent times: evidence from primary health care
Janet R. McColl‐Kennedy, Christoph F. Breidbach, Teegan Green, et al.
Journal of Services Marketing (2023) Vol. 37, Iss. 9, pp. 1167-1185
Open Access | Times Cited: 5
Reaping the benefits of digital transformation through Public-Private Partnership: A service ecosystem view applied to healthcare
Elena Casprini, Rocco Palumbo
Global Public Policy and Governance (2022) Vol. 2, Iss. 4, pp. 453-476
Open Access | Times Cited: 8
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