OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Avoiding excessive AI service agent anthropomorphism: examining its role in delivering bad news
Rory Mulcahy, Aimee Riedel, Byron Keating, et al.
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 98-126
Closed Access | Times Cited: 7
Rory Mulcahy, Aimee Riedel, Byron Keating, et al.
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 98-126
Closed Access | Times Cited: 7
Showing 7 citing articles:
Does technology readiness matter? Investigating employee psychological well-being through the lens of social robot anthropomorphism
Nidhi Sehgal, Gunjan Malhotra, Vimi Jham
Journal of Service Theory and Practice (2025)
Closed Access
Nidhi Sehgal, Gunjan Malhotra, Vimi Jham
Journal of Service Theory and Practice (2025)
Closed Access
The impact of speciesism on customers' acceptance of service automation
Artur Modliński, Rebecca K. Trump
Journal of Service Theory and Practice (2025)
Closed Access
Artur Modliński, Rebecca K. Trump
Journal of Service Theory and Practice (2025)
Closed Access
The Negative Effects of Tipping Suggestions From Non‐Human Agents: Consumer Dislike of Manipulative Intent Perceptions
Amin Attari, Frank G. Cabano, Elizabeth A. Minton
Journal of Consumer Affairs (2025) Vol. 59, Iss. 1
Closed Access
Amin Attari, Frank G. Cabano, Elizabeth A. Minton
Journal of Consumer Affairs (2025) Vol. 59, Iss. 1
Closed Access
Investigating the influence of perceived humanization of service encounters on value creation of chatbot-assisted services
Md Irfanuzzaman Khan, Johra Kayeser Fatima, Somayeh Bahmannia, et al.
Journal of Service Theory and Practice (2024)
Closed Access | Times Cited: 2
Md Irfanuzzaman Khan, Johra Kayeser Fatima, Somayeh Bahmannia, et al.
Journal of Service Theory and Practice (2024)
Closed Access | Times Cited: 2
Humanlike service robots: A systematic literature review and research agenda
Wenzhen Zhang, Emma Slade, Eleonora Pantano
Psychology and Marketing (2024) Vol. 41, Iss. 12, pp. 3157-3181
Open Access | Times Cited: 1
Wenzhen Zhang, Emma Slade, Eleonora Pantano
Psychology and Marketing (2024) Vol. 41, Iss. 12, pp. 3157-3181
Open Access | Times Cited: 1
Guest editorial: Collaborating and sharing with AI: a research agenda
László Sajtos, Shasha Wang, Sanjit Kumar Roy, et al.
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 1-6
Open Access | Times Cited: 2
László Sajtos, Shasha Wang, Sanjit Kumar Roy, et al.
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 1-6
Open Access | Times Cited: 2
