OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Artificial intelligence and value co-creation: a review, conceptual framework and directions for future research
B. Ravi Chandra, Zillur Rahman
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 7-32
Closed Access | Times Cited: 26
B. Ravi Chandra, Zillur Rahman
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 7-32
Closed Access | Times Cited: 26
Showing 1-25 of 26 citing articles:
AI avatars and co-creation in the metaverse
Zahy Ramadan, Jad Ramadan
Consumer Behavior in Tourism and Hospitality (2025)
Closed Access | Times Cited: 3
Zahy Ramadan, Jad Ramadan
Consumer Behavior in Tourism and Hospitality (2025)
Closed Access | Times Cited: 3
Does technology readiness matter? Investigating employee psychological well-being through the lens of social robot anthropomorphism
Nidhi Sehgal, Gunjan Malhotra, Vimi Jham
Journal of Service Theory and Practice (2025)
Closed Access | Times Cited: 1
Nidhi Sehgal, Gunjan Malhotra, Vimi Jham
Journal of Service Theory and Practice (2025)
Closed Access | Times Cited: 1
The transformative power of artificial intelligence within innovation ecosystems: a review and a conceptual framework
Giustina Secundo, Claudia Spilotro, Johanna Gast, et al.
Review of Managerial Science (2024)
Closed Access | Times Cited: 7
Giustina Secundo, Claudia Spilotro, Johanna Gast, et al.
Review of Managerial Science (2024)
Closed Access | Times Cited: 7
Value co‐creation in the sharing economy: Revisiting the past to inform future
Muhammad Vasil M, Prasanta Kr Chopdar, Dimitrios Buhalis, et al.
Psychology and Marketing (2024) Vol. 41, Iss. 7, pp. 1443-1468
Closed Access | Times Cited: 5
Muhammad Vasil M, Prasanta Kr Chopdar, Dimitrios Buhalis, et al.
Psychology and Marketing (2024) Vol. 41, Iss. 7, pp. 1443-1468
Closed Access | Times Cited: 5
AI-driven self-service for enhanced customer experience outcomes in the banking sector
Nkululeko PraiseGod Zungu, Hayford Amegbe, Charles Hanu, et al.
Cogent Business & Management (2025) Vol. 12, Iss. 1
Open Access
Nkululeko PraiseGod Zungu, Hayford Amegbe, Charles Hanu, et al.
Cogent Business & Management (2025) Vol. 12, Iss. 1
Open Access
High hopes, hard falls: consumer expectations and reactions to AI-human collaboration in advertising
Yuhosua Ryoo, Marat Bakpayev, Yongwoog Andrew Jeon, et al.
International Journal of Advertising (2025), pp. 1-33
Closed Access
Yuhosua Ryoo, Marat Bakpayev, Yongwoog Andrew Jeon, et al.
International Journal of Advertising (2025), pp. 1-33
Closed Access
Relationship between technology readiness, AI adoption and value creation in hospitality industry: Moderating role of technological turbulence
Syed Shah Alam, Husam Ahmad Kokash, Mst. Nilufar Ahsan, et al.
International Journal of Hospitality Management (2025) Vol. 127, pp. 104133-104133
Closed Access
Syed Shah Alam, Husam Ahmad Kokash, Mst. Nilufar Ahsan, et al.
International Journal of Hospitality Management (2025) Vol. 127, pp. 104133-104133
Closed Access
Drivers of and barriers to customer value co-creation behaviors in the robot-assisted restaurant context
Jinkyung Jenny Kim, Seongseop Kim, Zemenu Amare Ayalew, et al.
Journal of Hospitality Marketing & Management (2025), pp. 1-27
Closed Access
Jinkyung Jenny Kim, Seongseop Kim, Zemenu Amare Ayalew, et al.
Journal of Hospitality Marketing & Management (2025), pp. 1-27
Closed Access
Sustained use of generative AI for shopping: a PLS-ANN analysis
Behzad Foroughi, Morteza Ghobakhloo, Jun Wen, et al.
Service Industries Journal (2025), pp. 1-34
Closed Access
Behzad Foroughi, Morteza Ghobakhloo, Jun Wen, et al.
Service Industries Journal (2025), pp. 1-34
Closed Access
AI enabled travel: a MOA-nificent journey
Sumit Saxena, Rahul Pratap Singh Kaurav, Aishwarya Ramasundaram, et al.
Asia Pacific Journal of Tourism Research (2025), pp. 1-19
Closed Access
Sumit Saxena, Rahul Pratap Singh Kaurav, Aishwarya Ramasundaram, et al.
Asia Pacific Journal of Tourism Research (2025), pp. 1-19
Closed Access
Use of Artificial Intelligence Chatbots in the Hospitality Industry
Bruna Rijo, Cláudia P. Ribau, Bruno Sousa
IGI Global eBooks (2025), pp. 133-150
Closed Access
Bruna Rijo, Cláudia P. Ribau, Bruno Sousa
IGI Global eBooks (2025), pp. 133-150
Closed Access
Stemming the tide: linking AI technology with workers retention
Muhammad Farrukh Moin, Zuopeng Zhang
International Journal of Managing Projects in Business (2024)
Closed Access | Times Cited: 3
Muhammad Farrukh Moin, Zuopeng Zhang
International Journal of Managing Projects in Business (2024)
Closed Access | Times Cited: 3
Development and validation of the perceived interactivity of learner-AI interaction scale
Feifei Wang, Alan Cheung, Ching Sing Chai, et al.
Education and Information Technologies (2024)
Closed Access | Times Cited: 3
Feifei Wang, Alan Cheung, Ching Sing Chai, et al.
Education and Information Technologies (2024)
Closed Access | Times Cited: 3
Investigating the influence of perceived humanization of service encounters on value creation of chatbot-assisted services
Md Irfanuzzaman Khan, Johra Kayeser Fatima, Somayeh Bahmannia, et al.
Journal of Service Theory and Practice (2024)
Closed Access | Times Cited: 3
Md Irfanuzzaman Khan, Johra Kayeser Fatima, Somayeh Bahmannia, et al.
Journal of Service Theory and Practice (2024)
Closed Access | Times Cited: 3
Anthropomorphism of service-oriented AI and customers’ propensity for value co-creation
Ming Tian, Jiarui Yan, Xiaotong Li
Marketing Intelligence & Planning (2024)
Closed Access | Times Cited: 2
Ming Tian, Jiarui Yan, Xiaotong Li
Marketing Intelligence & Planning (2024)
Closed Access | Times Cited: 2
Artificial Intelligence and Machine Learning in eCommerce
M. Johnpaul, Raam Sai Bharadwaj Miryala, Marica Mazurek, et al.
Advances in electronic commerce (AEC) book series/Advances in electronic commerce series (2024), pp. 31-58
Closed Access | Times Cited: 2
M. Johnpaul, Raam Sai Bharadwaj Miryala, Marica Mazurek, et al.
Advances in electronic commerce (AEC) book series/Advances in electronic commerce series (2024), pp. 31-58
Closed Access | Times Cited: 2
AI-enabled smart manufacturing Boosts Ecosystem Value Capture: The Importance of Servitization Pathways within Digital-Intensive Industries
Óscar F. Bustinza, Luis Miguel Molina Fernández, Ferrán Vendrell-Herrero, et al.
International Journal of Production Economics (2024), pp. 109411-109411
Open Access | Times Cited: 2
Óscar F. Bustinza, Luis Miguel Molina Fernández, Ferrán Vendrell-Herrero, et al.
International Journal of Production Economics (2024), pp. 109411-109411
Open Access | Times Cited: 2
Environmental analysis and impact on green business strategy and performance in SMEs post the Covid-19 pandemic
Sabihaini Sabihaini, Arief Kurniawan, Januar Eko Prasetio, et al.
Cogent Economics & Finance (2024) Vol. 12, Iss. 1
Open Access | Times Cited: 2
Sabihaini Sabihaini, Arief Kurniawan, Januar Eko Prasetio, et al.
Cogent Economics & Finance (2024) Vol. 12, Iss. 1
Open Access | Times Cited: 2
AI-Driven Value Co-Creation: Deliberate vs. Spontaneous Customer Participation
B. Ravi Chandra, Zillur Rahman
(2024), pp. 49-55
Open Access | Times Cited: 1
B. Ravi Chandra, Zillur Rahman
(2024), pp. 49-55
Open Access | Times Cited: 1
How perceived local iconness of culturally mixed products enhances purchase intention:the mediating role of consumer perceived value
Wanping Zeng, Eunmi Kim
Asia Pacific Journal of Marketing and Logistics (2024) Vol. 37, Iss. 1, pp. 42-58
Closed Access | Times Cited: 1
Wanping Zeng, Eunmi Kim
Asia Pacific Journal of Marketing and Logistics (2024) Vol. 37, Iss. 1, pp. 42-58
Closed Access | Times Cited: 1
Guest editorial: Collaborating and sharing with AI: a research agenda
László Sajtos, Shasha Wang, Sanjit Kumar Roy, et al.
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 1-6
Open Access | Times Cited: 2
László Sajtos, Shasha Wang, Sanjit Kumar Roy, et al.
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 1-6
Open Access | Times Cited: 2
Influencing Factors and Mechanisms of Value Co-Creation in Artificial Intelligence-Driven Human Resource Management: A System Dynamics Simulation
Junjie Dong, Shumin Yan, Xiaowei Yang
Systems (2024) Vol. 12, Iss. 9, pp. 352-352
Open Access
Junjie Dong, Shumin Yan, Xiaowei Yang
Systems (2024) Vol. 12, Iss. 9, pp. 352-352
Open Access
Co-Creation with AI in B2B Markets: A Systematic Literature Review
David Fehrenbach, Carolina Herrando, María José Martín‐De Hoyos
Sustainability (2024) Vol. 16, Iss. 18, pp. 8009-8009
Open Access
David Fehrenbach, Carolina Herrando, María José Martín‐De Hoyos
Sustainability (2024) Vol. 16, Iss. 18, pp. 8009-8009
Open Access
Knowledge search and innovation legitimacy: the moderating role of promotion- versus prevention-focused effectuation principles
Xiaoshu Ma, Xiaobin Feng
Technology Analysis and Strategic Management (2024), pp. 1-14
Closed Access
Xiaoshu Ma, Xiaobin Feng
Technology Analysis and Strategic Management (2024), pp. 1-14
Closed Access
Efficiency of segmented ludicization in language learning regarding ZPD progress, technology-initiated interactivity, and learner-initiated interactivity
Qi Zhang
Education and Information Technologies (2024)
Closed Access
Qi Zhang
Education and Information Technologies (2024)
Closed Access
