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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Increasing the independence of vulnerable consumers through social support
Amanda Beatson, Aimee Riedel, Marianella Chamorro‐Koc, et al.
Journal of Services Marketing (2020) Vol. 34, Iss. 2, pp. 223-237
Open Access | Times Cited: 31

Showing 1-25 of 31 citing articles:

Exploring how internet services can enhance elderly well-being
Constanza Bianchi
Journal of Services Marketing (2021) Vol. 35, Iss. 5, pp. 585-603
Closed Access | Times Cited: 67
Transformative service in healthcare: understanding secondary vulnerability and coping mechanisms in end-of-life care
Joan Carlini, Aimee Riedel, Kim Lehman, et al.
Journal of Service Theory and Practice (2025)
Closed Access
How consumers self-manage service interaction vulnerability to autonomously improve satisfaction modes
Courtney Geritz, Maria Raciti
Journal of Services Marketing (2025)
Closed Access
Interpersonal conflict at work and knowledge hiding in service organizations: the mediator role of employee well-being
Mauricio Losada-Otálora, Nathalie Peña-García, Iván D. Sánchez
International Journal of Quality and Service Sciences (2020) Vol. 13, Iss. 1, pp. 63-90
Closed Access | Times Cited: 35
Navigating services for consumers with disabilities: a comprehensive review and conceptual framework
Nikhita Tuli, Ritu Srivastava, Harish Kumar
Journal of Services Marketing (2023) Vol. 37, Iss. 9, pp. 1132-1150
Closed Access | Times Cited: 7
On the Path to Decolonizing Health Care Services: The Role of Marketing
Reece George, Steven D’Alessandro, Michael Mehmet, et al.
Journal of Marketing (2023) Vol. 88, Iss. 1, pp. 138-159
Open Access | Times Cited: 5
Transformative service research: a conceptual framework based on consumer's perspective
Veronica Ungaro, Laura Di Pietro, Maria Francesca Renzi, et al.
International Journal of Retail & Distribution Management (2021) Vol. 50, Iss. 2, pp. 140-157
Open Access | Times Cited: 11
Vital Service Captivity: Coping Strategies and Identity Negotiation
Samuel Guillemot, Margot Dyen, Annick Tamaro
Journal of Service Research (2021) Vol. 25, Iss. 1, pp. 66-85
Open Access | Times Cited: 10
Vulnerability on the frontline: systematic review and meta-analysis of frontline employee vulnerability
Aimee Riedel, Amanda Beatson, Asha Worsteling, et al.
Journal of service management (2023) Vol. 34, Iss. 5, pp. 867-895
Closed Access | Times Cited: 3
Language-related stereotype threat, customers’ well-being and its outcome
Aaminah Zaman Malik, Audhesh K. Paswan
Journal of Services Marketing (2023) Vol. 37, Iss. 7, pp. 895-910
Closed Access | Times Cited: 3
The effectiveness of perceived social support in discount stores in Korea
Chanho Song, Haakon T. Brown, Rahmatullah Rami Tameez
Asia Pacific Journal of Marketing and Logistics (2020) Vol. 33, Iss. 4, pp. 909-923
Closed Access | Times Cited: 8
Bereavement meanings and the conditions for successful social support service encounters
Cécile Plaud, Bertrand Urien
Journal of Services Marketing (2021) Vol. 36, Iss. 2, pp. 154-167
Closed Access | Times Cited: 8
Defining and explicating value re-creation to solve marketplace problems for consumers with vulnerabilities
Nadia Zainuddin, Julia Robinson, Jennifer Algie, et al.
Journal of Services Marketing (2021) Vol. 35, Iss. 6, pp. 807-820
Closed Access | Times Cited: 8
The impact of “capitalization” social support services on student-athlete well-being
David Fleischman, Popi Sotiriadou, Rory Mulcahy, et al.
Journal of Services Marketing (2021) Vol. 36, Iss. 6, pp. 813-830
Open Access | Times Cited: 7
Transformative place management (TPM) in commercial settings and business performance
Mauricio Losada-Otálora, Jose Ribamar Siqueira
Journal of Services Marketing (2020) Vol. 34, Iss. 7, pp. 889-907
Closed Access | Times Cited: 7
Seeking thrills during a crisis? A TSR and hierarchy of effects perspective of the transformative potential of travel
Rory Mulcahy, Shahab Pourfakhimi, Girish Prayag, et al.
Journal of Services Marketing (2022) Vol. 37, Iss. 4, pp. 510-530
Closed Access | Times Cited: 4
Refugee awareness of a transformative intervention to increase blood donations
Michael Jay Polonsky, Ahmed Shahriar Ferdous, Nichola Robertson, et al.
Journal of Services Marketing (2022) Vol. 37, Iss. 2, pp. 138-154
Open Access | Times Cited: 3
People and place attachment: Exploring compliance in neighborhood health centers
Mark S. Rosenbaum, Volker G. Kuppelwiese, Germán Contreras Ramírez, et al.
Health Marketing Quarterly (2022) Vol. 40, Iss. 4, pp. 375-395
Closed Access | Times Cited: 3
Antecedentes da Vulnerabilidade do Consumidor: Uma Análise Bibliométrica
Rômulo Benício Lucena Filho, Edvan Cruz Aguiar, Petruska de Araújo Machado
Revista Interdisciplinar de Marketing (2024) Vol. 14, Iss. 1, pp. 72-91
Open Access
Enhancing Workplace Inclusion for Individuals with Disabilities through Supported Employment Programmes: Empowering Individuals and Enhancing Mental Health and Work-based Skills through CBT and Social Skills Training as Key Approaches
R. P. C. R. Rajapakse
(2024)
Open Access
Enhancing Workplace Inclusion for Individuals with Disabilities through Supported Employment Programmes: Empowering Individuals and Enhancing Mental Health and Workbased Skills through CBT and Social Skills Training as Key Approaches
R. P. C. R. Rajapakse
(2024)
Open Access
Unlocking the Full Potential of Transformative Service Research by Embedding Collaboration Throughout the Research Process
Jessica Weaver, Philippa Hunter‐Jones, Rory Donnelly
Journal of Service Research (2023)
Open Access | Times Cited: 1
We link, you link: Social alliances and community engagement among vulnerable consumers in oncology
Saeedeh Rezaee Vessal, Judith Partouche‐Sebban, Francesco Schiavone, et al.
Journal of Business Research (2022) Vol. 143, pp. 36-45
Closed Access | Times Cited: 2
A transformative and social marketing ecosystem investigation into drug use among young adults
Aimee Riedel, Amanda Beatson, Rory Mulcahy, et al.
Journal of Services Marketing (2022) Vol. 37, Iss. 2, pp. 184-200
Open Access | Times Cited: 2
Seamless Journeys to Work: A multifaceted approach to exploring daily journey to work experiences of young people with disabilities
Marianella Chamorro‐Koc, Amanda Beatson, Carla Sartori Do Amaral, et al.
Proceedings of DRS (2020) Vol. 1
Open Access | Times Cited: 1
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