Open Access Helper

OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

I’ve got an idea! Exploring the antecedents of suggestion sharing in consumer services
Thomas A. Burnham
Journal of Services Marketing (2020) Vol. 34, Iss. 4, pp. 443-457
Closed Access | Times Cited: 10

Showing 10 citing articles:

Effects of augmented reality technology characteristics on customer citizenship behavior
Taeshik Gong, Jungkun Park
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103443-103443
Closed Access | Times Cited: 19
Why Unhappy Customers Are Unlikely to Share Their Opinions with Brands
Chris Hydock, Zoey Chen, Kurt A. Carlson
Journal of Marketing (2020) Vol. 84, Iss. 6, pp. 95-112
Closed Access | Times Cited: 25
Effects of confidence and social benefits on consumers’ extra-role and in-role behaviors: A social identity and social exchange perspective
N.A. Utkarsh, Roopak Kumar Gupta
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102879-102879
Closed Access | Times Cited: 22
Marketing Strategy and Business Performance in Facing Competition in the Fitness Services Business
Mahendra Adi Nurrohman, Chusnul Rofiah
Journal of Economics Finance and Management Studies (2024) Vol. 07, Iss. 06
Open Access | Times Cited: 2
Consumer suggestion sharing: helpful, pragmatic and conditional
Thomas A. Burnham, Garret Ridinger, Anne Carpenter, et al.
European Journal of Marketing (2020) Vol. 55, Iss. 3, pp. 726-762
Closed Access | Times Cited: 14
Consumer proactive empowerment: A systematic review and taxonomy development
Swapan Deep Arora
AMS Review (2024) Vol. 14, Iss. 1-2, pp. 104-121
Closed Access | Times Cited: 1
Research on Design of Stalk Furniture Based on the Concept and Application of Miryoku Engineering Theory
Hong Li, Kuo-Hsun Wen
Sustainability (2021) Vol. 13, Iss. 24, pp. 13652-13652
Open Access | Times Cited: 8
The effects of implicit firm theory on customer engagement and firm-related judgments
R. Bret Leary, Thomas A. Burnham, William J. Montford
Journal of Consumer Marketing (2021) Vol. 38, Iss. 7, pp. 751-765
Closed Access | Times Cited: 3
Complaint Handling and Channel Selection in the Interactive Marketing Era
Mariola Palazón, Inés López‐López
Springer eBooks (2023), pp. 571-592
Closed Access
Why Unhappy Customers Are Unlikely to Share Their Opinions with Brands
Chris Hydock, Zoey Chen, Kurt A. Carlson
SSRN Electronic Journal (2022)
Closed Access
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