
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Guest Editorial: Investigating the effect of the physical context on customer experience
Helen Bruce, Ewa Krolikowska, Tara Rooney
Journal of Services Marketing (2023) Vol. 37, Iss. 6, pp. 689-699
Open Access | Times Cited: 9
Helen Bruce, Ewa Krolikowska, Tara Rooney
Journal of Services Marketing (2023) Vol. 37, Iss. 6, pp. 689-699
Open Access | Times Cited: 9
Showing 9 citing articles:
Service robot acceptance in museums: an empirical study using the service robot acceptance model (sRAM)
Amy Wong, Jimmy Wong
Journal of Services Marketing (2024) Vol. 38, Iss. 5, pp. 619-635
Closed Access | Times Cited: 12
Amy Wong, Jimmy Wong
Journal of Services Marketing (2024) Vol. 38, Iss. 5, pp. 619-635
Closed Access | Times Cited: 12
Metaverse: shifting the reality of services
Mark R. Gleim, Heath McCullough, O. C. Ferrell, et al.
Journal of Services Marketing (2023) Vol. 38, Iss. 1, pp. 13-27
Closed Access | Times Cited: 15
Mark R. Gleim, Heath McCullough, O. C. Ferrell, et al.
Journal of Services Marketing (2023) Vol. 38, Iss. 1, pp. 13-27
Closed Access | Times Cited: 15
The interplay between physical and social servicescape: investigating negative CCI
Olivier Furrer, Mikèle Landry, Chloé Baillod, et al.
Journal of Services Marketing (2023) Vol. 37, Iss. 6, pp. 732-745
Open Access | Times Cited: 11
Olivier Furrer, Mikèle Landry, Chloé Baillod, et al.
Journal of Services Marketing (2023) Vol. 37, Iss. 6, pp. 732-745
Open Access | Times Cited: 11
Understanding customer brand engagement through service environment: a multilevel analysis
Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, et al.
Service Industries Journal (2023), pp. 1-26
Closed Access | Times Cited: 6
Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, et al.
Service Industries Journal (2023), pp. 1-26
Closed Access | Times Cited: 6
How do physical and social servicescapes shape the effects of positive affective displays on customer purchase outcomes?
Pei‐Chi Chen
Journal of Services Marketing (2024) Vol. 38, Iss. 5, pp. 601-618
Closed Access | Times Cited: 1
Pei‐Chi Chen
Journal of Services Marketing (2024) Vol. 38, Iss. 5, pp. 601-618
Closed Access | Times Cited: 1
Retail futures: Customer experience, phygital retailing, and the Experiential Retail Territories perspective
Bethan Alexander, Rosemary Varley
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104108-104108
Open Access
Bethan Alexander, Rosemary Varley
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104108-104108
Open Access
Examining roles of peripheral service evidence in customer experiences: from the perspective of embodied interaction
Jung-Joo Lee, Kate Sangwon Lee
Journal of Services Marketing (2024)
Closed Access
Jung-Joo Lee, Kate Sangwon Lee
Journal of Services Marketing (2024)
Closed Access
Consumer resistance to service robots: a stressor-based perspective on engagement and wellbeing
Jimmy Wong, Amy Wong
Journal of Consumer Marketing (2024)
Closed Access
Jimmy Wong, Amy Wong
Journal of Consumer Marketing (2024)
Closed Access
The rules of mature sex: Sexual scripts and the global challenge of rising STIs
Natalie Bowring, Rebekah Russell‐Bennett
Health Marketing Quarterly (2023) Vol. 41, Iss. 2, pp. 167-191
Closed Access | Times Cited: 1
Natalie Bowring, Rebekah Russell‐Bennett
Health Marketing Quarterly (2023) Vol. 41, Iss. 2, pp. 167-191
Closed Access | Times Cited: 1