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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Does being beautiful always help? Contingency effects of physical attractiveness of the service providers on customer response
Yaoqi Li, Lishan Xie, Teng Gao, et al.
Journal of Services Marketing (2019) Vol. 33, Iss. 3, pp. 356-368
Closed Access | Times Cited: 35

Showing 1-25 of 35 citing articles:

A review of customer citizenship behaviors in the service context
Taeshik Gong, Youjae Yi
Service Industries Journal (2019) Vol. 41, Iss. 3-4, pp. 169-199
Closed Access | Times Cited: 118
Teddy-bear effect in service recovery
Biqiang Liu, Yaoqi Li
Annals of Tourism Research (2022) Vol. 94, pp. 103400-103400
Closed Access | Times Cited: 48
Are consumers more attracted to restaurants featuring humanoid or non-humanoid service robots?
Huiling Huang, Stephanie Q. Liu
International Journal of Hospitality Management (2022) Vol. 107, pp. 103310-103310
Closed Access | Times Cited: 47
The role of service robots in enhancing customer satisfaction in embarrassing contexts
Luan Guo, Liduo Gong, Ziyang Xu, et al.
Journal of Hospitality and Tourism Management (2024) Vol. 59, pp. 116-126
Closed Access | Times Cited: 12
Can beauty save service failures? The role of recovery employees’ physical attractiveness in the tourism industry
Yaoqi Li, Zhang Chun, Shujie Fang
Journal of Business Research (2021) Vol. 141, pp. 100-110
Closed Access | Times Cited: 47
Do consumers stick with good-looking broadcasters? The mediating and moderating mechanisms of motivation and emotion
Van Thac Dang, Tan Vo‐Thanh, Thinh Truong Vu, et al.
Journal of Business Research (2022) Vol. 156, pp. 113483-113483
Closed Access | Times Cited: 32
Tourism service providers’ physical attractiveness and customers’ service quality evaluation: is warmth or competence more important?
Yaoqi Li, Biqiang Liu, Ping Chen, et al.
Tourism Review (2021) Vol. ahead-of-print, Iss. ahead-of-print
Closed Access | Times Cited: 37
Effects of the new COVID-19 normal on customer satisfaction: Can facemasks level off the playing field between average-looking and attractive-looking employees?
Gang Wu, Lifang Liang, Doğan Gürsoy
International Journal of Hospitality Management (2021) Vol. 97, pp. 102996-102996
Open Access | Times Cited: 33
The influence of streamers’ physical attractiveness on consumer response behavior: based on eye-tracking experiments
Xiaoli Tang, Zefeng Hao, Xiaolin Li
Frontiers in Psychology (2024) Vol. 14
Open Access | Times Cited: 4
Customer perception, integration behavior, and loyalty of internet of things enterprises
Gaofei Ren, Chen Yao-yao, Maobao Yang
Technology in Society (2024) Vol. 78, pp. 102600-102600
Closed Access | Times Cited: 4
Beauty premium or beauty penalty in sharing accommodation situations based on lay theories
Yaoqi Li, Lixin Peng, Shuang Ma, et al.
International Journal of Contemporary Hospitality Management (2021) Vol. 34, Iss. 3, pp. 929-950
Closed Access | Times Cited: 31
Spatial stigma and environmentally responsible behaviors during the pandemic: The moderating role of self-verification
Mang He, Biqiang Liu, Yaya Song, et al.
Tourism Management Perspectives (2022) Vol. 42, pp. 100959-100959
Closed Access | Times Cited: 19
Does a cute pet make a difference in home-sharing booking intentions? A moderated serial mediation analysis
Rong Zou, Lu Lu, Jiajing Cai, et al.
International Journal of Hospitality Management (2024) Vol. 118, pp. 103666-103666
Closed Access | Times Cited: 2
Antecedents of emotional labour for holiday representatives: A framework for tourism workers
Georgiana Busoi, Alisha Ali, Katherine Gardiner
Tourism Management (2021) Vol. 89, pp. 104450-104450
Open Access | Times Cited: 14
Enhancing brand experience in the online social media network context: a contingency perspective
Geeta Marmat
Qualitative Market Research An International Journal (2021) Vol. 24, Iss. 5, pp. 581-609
Closed Access | Times Cited: 13
Aspect-Based Sentiment Analysis on Social Media Comments (Twitter) : The Attributes of Service Robots in the Hotel and Restaurant Industry
Ayşegül Acar, Burak Türten, Ersin Diker
Journal of Quality Assurance in Hospitality & Tourism (2024), pp. 1-26
Closed Access | Times Cited: 1
The impact of impression construction consumption on social identity: a study on Chinese female professionals
Dan Wang, Song Si-gen, Fanny Fong Yee Chan, et al.
Journal of Social Marketing (2023) Vol. 13, Iss. 2, pp. 194-217
Closed Access | Times Cited: 4
Beyond skin-deep: Triple roles of salesperson attractiveness and consumer bargaining styles
Apiradee Wongkitrungrueng, Krittinee Nuttavuthisit, Sankar Sen
Journal of Global Scholars of Marketing Science (2023) Vol. 34, Iss. 2, pp. 283-304
Closed Access | Times Cited: 4
I’ve got an idea! Exploring the antecedents of suggestion sharing in consumer services
Thomas A. Burnham
Journal of Services Marketing (2020) Vol. 34, Iss. 4, pp. 443-457
Closed Access | Times Cited: 10
The Impact of the Physical Attractiveness and Intellectual Competence on Loyalty
Wen-Chih Yeh, Chun‐Chang Lee, Cheng Yu, et al.
Sustainability (2020) Vol. 12, Iss. 10, pp. 3970-3970
Open Access | Times Cited: 10
A LITERATURE REVIEW ON CUSTOMER CITIZENSHIP BEHAVIOR
İlknur AKBAŞ, Ebru Tümer Kabadayı, Nilşah Cavdar Aksoy, et al.
Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi (2023) Vol. 24, Iss. 1, pp. 151-169
Open Access | Times Cited: 3
Customer reciprocity in greening: the role of service quality
Debarati Basu, Kamalika Chakraborty, Shabana Mitra, et al.
International Journal of Quality and Service Sciences (2021) Vol. 14, Iss. 2, pp. 238-257
Closed Access | Times Cited: 7
Attractiveness
Maria Agthe, Lisa Klümper, Sascha Schwarz
Springer eBooks (2023), pp. 1-30
Closed Access | Times Cited: 2
العلاقة بين العدالة الإلكترونية المدركة وعواطف العملاء الإيجابية لعملاء الإنترنت المصرفي بالبنوك التجارية في مصر
طلعت اسعد عبدالحميد, عبدالقادر محمد عبدالقادر, احمد محمد السطوحي, et al.
Deleted Journal (2024) Vol. 48, Iss. 1, pp. 41-66
Open Access
Turizmo paslaugų kokybės gerinimas: teorinis aspektas
Algirdas Giedraitis, Erika Stanaitienė, Rima Karsokienė
Regional Formation and Development Studies (2024), pp. 37-49
Open Access
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