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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Service employees’ STARA awareness and proactive service performance
Won‐Moo Hur, Yuhyung Shin
Journal of Services Marketing (2024) Vol. 38, Iss. 4, pp. 426-442
Closed Access | Times Cited: 11

Showing 11 citing articles:

Cross-Pollination between Artificial Intelligence and Strategic Leadership: Where to from Here?
João Serrasqueiro, João J. Ferreira
(2025)
Closed Access
Does smart technology, artificial intelligence, robotics, and algorithm (STARA) awareness have a double-edged-sword influence on proactive customer service performance? Effects of work engagement and employee resilience
Hsiu-Yu Teng, Ming-Way Li, Chien-Yu Chen
Journal of Hospitality Marketing & Management (2025), pp. 1-24
Closed Access
How does AI awareness affect employees’ voice behavior in the service industry? A transactional theory of stress perspective
Changqing He, Huyun Xiong, Wenjun Cai, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Leader STARA competence and green competitiveness in tourism and hotel enterprises: leveraging green creativity and human capital
Hazem Ahmed Khairy, Yee Ming Lee, Bassam Samir Al‐Romeedy
Journal of Hospitality and Tourism Insights (2025)
Closed Access
A Review of Artificial Intelligence, Algorithms, and Robots Through the Lens of Stakeholder Theory
Michael Matthews, Runkun Su, Lindsey Yonish, et al.
Journal of Management (2025)
Closed Access
The effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity
Mengting Cheng, Long Zhang, Haiqing Wang
International Journal of Contemporary Hospitality Management (2025)
Closed Access
The dark side of fairness: how perceived fairness in service robot implementation leads to employee dysfunctional behavior
Taeshik Gong
Journal of Services Marketing (2025)
Closed Access
The effect of STARA awareness on hotel employees' turnover intention and work engagement: the mediating role of perceived organisational support
Miraç Yücel Başer, Tuba Büyükbeşe, Stanislav Ivanov
Journal of Hospitality and Tourism Insights (2024)
Closed Access | Times Cited: 2
Editorial: Service resilience in an increasingly ambiguous, dynamic and complex world – absorb, adapt and transform
Howard Davey, Jayne Krisjanous, Nicholas J. Ashill
Journal of Services Marketing (2024) Vol. 38, Iss. 4, pp. 385-391
Closed Access | Times Cited: 1
From code to connection: the role of responsible artificial intelligence (RAI) and leaders’ RAI symbolization in fueling high-tech employee innovation
Shahan Bin Tariq, Jian Zhang, Faheem Gul Gilal
Kybernetes (2024)
Closed Access | Times Cited: 1
Integrating artificial intelligence and human resource management: a review and future research agenda
Qinyan Gong, Di Fan, Timothy Bartram
The International Journal of Human Resource Management (2024), pp. 1-39
Closed Access
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