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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Transformation of the hospitality services marketing structure: a chaos theory perspective
Levent Altınay, Hasan Evrim Arıcı
Journal of Services Marketing (2021) Vol. 36, Iss. 5, pp. 658-673
Open Access | Times Cited: 38

Showing 1-25 of 38 citing articles:

How does the tourism and hospitality industry use artificial intelligence? A review of empirical studies and future research agenda
Mehmet Bahrı Saydam, Hasan Evrim Arıcı, Mehmet Ali Köseoğlu
Journal of Hospitality Marketing & Management (2022) Vol. 31, Iss. 8, pp. 908-936
Closed Access | Times Cited: 63
Green human resource management in hospitality: nurturing green voice behaviors through passion and mindfulness
Lydia Murillo-Ramos, Irene Huertas-Valdivia, Fernando Enrique García Muiña
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 6, pp. 784-806
Closed Access | Times Cited: 9
Revisiting destination competitiveness through chaos theory: The butterfly competitiveness model
Levent Altınay, Metin Kozak
Journal of Hospitality and Tourism Management (2021) Vol. 49, pp. 331-340
Open Access | Times Cited: 50
The intellectual structure of customer experience research in service scholarship: a bibliometric analysis
Hasan Evrim Arıcı, Mehmet Ali Köseoğlu, Alptekin Sökmen
Service Industries Journal (2022) Vol. 42, Iss. 7-8, pp. 514-550
Closed Access | Times Cited: 31
Critical reflection on VUCA in tourism and hospitality marketing activities
Adrian Lubowiecki-Vikuk, Małgorzata Budzanowska-Drzewiecka, Jacek Borzyszkowski, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 35, Iss. 8, pp. 2983-3005
Closed Access | Times Cited: 17
Discovering how digital attitudes, control, self-efficacy and social norms influence the digital behavior decision-making of leisure and recreation activities participants
Tai‐Yi Yu, Chih‐Hsing Liu, Jeou‐Shyan Horng, et al.
Current Psychology (2025)
Closed Access
What are the most influential drivers of tourism destination competitiveness?
Hasan Evrim Arıcı, Mehmet Ali Köseoğlu
Journal of Destination Marketing & Management (2025) Vol. 36, pp. 100990-100990
Closed Access
Green AI Partnerships: Investigating the Interplay of Anthropomorphism and Consumer-Brand Relationships
Vimi Jham, Gunjan Malhotra, Nidhi Sehgal
Services Marketing Quarterly (2025), pp. 1-26
Closed Access
Toward Digital Transformation: Insights into Chinese Cross-Border E-Commerce SMEs During the COVID-19 Pandemic and the Post-Pandemic Era
Arthur William Fodouop Kouam
SAGE Open (2025) Vol. 15, Iss. 1
Open Access
Is CEO servant leadership key for hotels to be entrepreneurial? The mediation of internal social capital across family and non-family firms
Jorge Linuesa‐Langreo, Pablo Ruiz‐Palomino, Pedro Jiménez Estévez
Journal of Family Business Management (2025)
Closed Access
Transformative Outcomes of Workcation: Satisfaction, Place Attachment, and Behavioral Intentions
Hakseung Shin, Abhinav Sharma, Juan Luis Nicolau, et al.
Journal of Travel Research (2025)
Closed Access
One out of five stars! Negative restaurant attributions post-dissatisfactory delivery
Deniz Kuter, Gülden Asugman
International Journal of Hospitality Management (2025) Vol. 128, pp. 104167-104167
Closed Access
Airline Social Media Recovery Satisfaction: Has COVID Changed Everything?
Tripti Sharma, M.P. Gupta, Vinu Cheruvil Thomas, et al.
Journal of Travel Research (2024)
Closed Access | Times Cited: 4
Entrepreneurial responses to uncertainties during the COVID-19 recovery: A longitudinal study of B&Bs in Zhangjiajie, China
Weizheng Zhang, Allan M. Williams, Gang Li, et al.
Tourism Management (2022) Vol. 91, pp. 104525-104525
Open Access | Times Cited: 20
Job embeddedness in hospitality and tourism scholarship: Past, present, and future research agenda
Hasan Evrim Arıcı, Hüseyin Araslı, Mehmet Ali Köseoğlu, et al.
International Journal of Hospitality Management (2022) Vol. 109, pp. 103417-103417
Closed Access | Times Cited: 18
Supply chain risk and SME business continuity strategies in the food industry during COVID-19 pandemic
Suhana Mohezar, Marini Nurbanum Mohamad, Mohammad Nazri
Continuity & Resilience Review (2023) Vol. 5, Iss. 2, pp. 116-134
Closed Access | Times Cited: 11
Roboethics of tourism and hospitality industry: A systematic review
Jinsheng Zhu, Zhiyong Liu, Tairan Huang, et al.
PLoS ONE (2023) Vol. 18, Iss. 6, pp. e0287439-e0287439
Open Access | Times Cited: 11
Hospitality employees and digital transformation: The mediating roles of alienation and motivation
Ying Ye, Kaung-Hwa Chen
International Journal of Hospitality Management (2024) Vol. 119, pp. 103731-103731
Closed Access | Times Cited: 3
Contribution of innovation studies to the intellectual structure of the hospitality and tourism literature
Hasan Evrim Arıcı, Mehmet Ali Köseoğlu, Çağdaş Aydın, et al.
Journal of Hospitality and Tourism Technology (2024) Vol. 15, Iss. 2, pp. 309-328
Closed Access | Times Cited: 2
Restaurant employees' attitudinal reactions to social distancing difficulties: a multi-wave study
Meng‐Long Huo, Zhou Jiang, Zhiming Cheng, et al.
Journal of Service Theory and Practice (2022) Vol. 32, Iss. 2, pp. 302-322
Open Access | Times Cited: 9
Transformative experiences: a conceptual analysis of the integration process
Barbara Neuhofer
Service Industries Journal (2024) Vol. 44, Iss. 7-8, pp. 522-537
Closed Access | Times Cited: 1
Role of inter-organizational systems in driving tourism businesses forward in the post-COVID-19 new normal
Edward C.S. Ku
Journal of Business and Industrial Marketing (2023) Vol. 38, Iss. 11, pp. 2471-2484
Closed Access | Times Cited: 4
Ecosystem Well-Being and Resilience: Lessons from Crisis Management in Service Organizations
Élissar Toufaily, Tatiana Zalan
Journal of Business-to-Business Marketing (2023) Vol. 30, Iss. 4, pp. 349-370
Closed Access | Times Cited: 4
Thank you, government! Your support facilitated my intention to use mobile payment in the new normal era
Pick-Soon Ling, Xin‐Jean Lim, Lim-Jin Wong, et al.
Spanish Journal of Marketing - ESIC (2024)
Open Access | Times Cited: 1
A possible transformation of tourism education: A chaos theory perspective
Burçin Kırlar‐Can, Mehmet Ertaş, Metin Kozak, et al.
Journal of Hospitality Leisure Sport & Tourism Education (2024) Vol. 35, pp. 100513-100513
Closed Access | Times Cited: 1
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