OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Multirooming: generating e-satisfaction throughout omnichannel consumer journey design and online customer experience
Miguel Ángel Moliner Tena, Vicent Tortosa-Edo
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 3, pp. 349-369
Open Access | Times Cited: 13
Miguel Ángel Moliner Tena, Vicent Tortosa-Edo
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 3, pp. 349-369
Open Access | Times Cited: 13
Showing 13 citing articles:
Improving The E-Satisfaction and E-Loyalty Based on E-Trust and E-Service Quality on Shopee Customer
Dila Ayu Ramanda Kuska, Heri Wijayanto, Adi Santoso
Journal of Consumer Sciences (2024) Vol. 9, Iss. 1, pp. 22-39
Open Access | Times Cited: 6
Dila Ayu Ramanda Kuska, Heri Wijayanto, Adi Santoso
Journal of Consumer Sciences (2024) Vol. 9, Iss. 1, pp. 22-39
Open Access | Times Cited: 6
Online customer experience in Indian digital banks impacting continuous intention usage: Generation Y and Z perspective
Puneett Bhatnagr, Anupama Rajesh
Journal of financial reporting & accounting (2024)
Closed Access | Times Cited: 5
Puneett Bhatnagr, Anupama Rajesh
Journal of financial reporting & accounting (2024)
Closed Access | Times Cited: 5
Economic vs. ecological benefit for organic food: the role of perceived values in online consumer reviews
Hong Huo, Jiafeng Yao, Quan-quan LI, et al.
Frontiers in Sustainable Food Systems (2025) Vol. 9
Open Access
Hong Huo, Jiafeng Yao, Quan-quan LI, et al.
Frontiers in Sustainable Food Systems (2025) Vol. 9
Open Access
Evaluating customer perspectives on omnichannel shopping satisfaction in the fashion retail sector
Bilal Khalid
Heliyon (2024) Vol. 10, Iss. 16, pp. e36027-e36027
Open Access | Times Cited: 4
Bilal Khalid
Heliyon (2024) Vol. 10, Iss. 16, pp. e36027-e36027
Open Access | Times Cited: 4
A study on driving factors for enhancing financial performance and customer-centricity through digital banking
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Quality and Service Sciences (2024) Vol. 16, Iss. 2, pp. 218-250
Closed Access | Times Cited: 3
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Quality and Service Sciences (2024) Vol. 16, Iss. 2, pp. 218-250
Closed Access | Times Cited: 3
Omnichannel and consumer and retailer perceived risks and benefits: a review
Guilherme Juliani de Carvalho, Márcio Cardoso Machado, Victor Silva Corrêa
International Journal of Retail & Distribution Management (2023) Vol. 52, Iss. 3, pp. 295-311
Closed Access | Times Cited: 7
Guilherme Juliani de Carvalho, Márcio Cardoso Machado, Victor Silva Corrêa
International Journal of Retail & Distribution Management (2023) Vol. 52, Iss. 3, pp. 295-311
Closed Access | Times Cited: 7
The Role of Shopping Engagement and Customer Experience on Intention to Buy based on Technology Acceptance Model in Gen Z
Nanda Ayoe Rizky Dwipradhana, Endy Gunanto Marsasi
Jurnal Dinamika Manajemen (2024) Vol. 15, Iss. 1, pp. 175-191
Open Access | Times Cited: 1
Nanda Ayoe Rizky Dwipradhana, Endy Gunanto Marsasi
Jurnal Dinamika Manajemen (2024) Vol. 15, Iss. 1, pp. 175-191
Open Access | Times Cited: 1
Identifying the drivers of ‘loyal showrooming’: a systematic literature review
Amit Sharma, P. Nisha Priya, Nirankush Dutta, et al.
The International Review of Retail Distribution and Consumer Research (2024), pp. 1-23
Closed Access | Times Cited: 1
Amit Sharma, P. Nisha Priya, Nirankush Dutta, et al.
The International Review of Retail Distribution and Consumer Research (2024), pp. 1-23
Closed Access | Times Cited: 1
Reassessing customer trust and privacy concerns in omnichannel customer experience
Hadiqa Riaz, Hassaan Ahmed, Abdul Bashiru Jibril
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
Hadiqa Riaz, Hassaan Ahmed, Abdul Bashiru Jibril
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
Conceptual Framework for Unlocking Customer Satisfaction Drivers in Digital Vendor-Managed Inventory Systems
Aihie Osarenkhoe, Daniella Fjellström, Tove Gioeli, et al.
Administrative Sciences (2024) Vol. 14, Iss. 8, pp. 179-179
Open Access
Aihie Osarenkhoe, Daniella Fjellström, Tove Gioeli, et al.
Administrative Sciences (2024) Vol. 14, Iss. 8, pp. 179-179
Open Access
Enhancing Environmental Awareness for Sustainable Retail: Analysis of the Buy-Online-and-Return-in-Store Policy Adoption Using Theory of Planned Behavior
Xinyu Yao, Yanfeng Liu, Guanqiu Qi
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 4, pp. 2694-2713
Open Access
Xinyu Yao, Yanfeng Liu, Guanqiu Qi
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 4, pp. 2694-2713
Open Access
Research on Omni-Channel Marketing Strategy of Clothing Wholesale Mall under the Background of Online and Offline Integration
媛媛 王
E-Commerce Letters (2024) Vol. 13, Iss. 04, pp. 3789-3796
Closed Access
媛媛 王
E-Commerce Letters (2024) Vol. 13, Iss. 04, pp. 3789-3796
Closed Access
Integrating or tailoring? Optimizing touchpoints for enhanced omnichannel customer experience
Chin-Ching Yin
Journal of Research in Interactive Marketing (2024)
Closed Access
Chin-Ching Yin
Journal of Research in Interactive Marketing (2024)
Closed Access
