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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer engagement and value co-creation/destruction: the internal fostering and hindering factors and actors in the tourist/hotel experience
Clement Nangpiire, Joaquim Silva, Héléna Alves
Journal of Research in Interactive Marketing (2021) Vol. 16, Iss. 2, pp. 173-188
Closed Access | Times Cited: 61

Showing 1-25 of 61 citing articles:

Customer delight, engagement, experience, value co-creation, place identity, and revisit intention: a new conceptual framework
Muhammad Haroon Shoukat, Haywantee Ramkissoon
Journal of Hospitality Marketing & Management (2022) Vol. 31, Iss. 6, pp. 757-775
Open Access | Times Cited: 78
Hallmarks and potential pitfalls of customer‐ and consumer engagement scales: A systematic review
Linda D. Hollebeek, Marko Sarstedt, Choukri Menidjel, et al.
Psychology and Marketing (2023) Vol. 40, Iss. 6, pp. 1074-1088
Open Access | Times Cited: 32
Eliciting consumer-engagement and experience to foster consumer-based-brand-equity: moderation of perceived-health-beliefs
Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, et al.
Service Industries Journal (2023), pp. 1-26
Closed Access | Times Cited: 27
Understanding the consequences of robotic interaction quality and outcome quality: A three-phased affordance theory-based approach
Huijun Yang, Hanqun Song, Lantian Xia, et al.
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 6, pp. 763-783
Closed Access | Times Cited: 14
Experience-driven well-being: the case of unmanned smart hotels
Erose Sthapit, Chunli Ji, Ping Yang, et al.
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 13, pp. 1-18
Open Access | Times Cited: 12
AI-orientation and company climate action: The moderating role of dependency structure and innovation capability
Fue Zeng, Guo Yihong, Qing-Ji Fan, et al.
Industrial Marketing Management (2024) Vol. 117, pp. 148-160
Closed Access | Times Cited: 9
Negative online brand engagement: conceptualisation, scale development and validation
Xinyu Dong, Cleopatra Veloutsou, Anna Morgan‐Thomas
Journal of Research in Interactive Marketing (2024) Vol. 18, Iss. 5, pp. 787-814
Open Access | Times Cited: 8
Experience‐driven well‐being and purchase: An alternative model of memorable wine tourism experiences
Erose Sthapit, Catherine Prentice, Chunli Ji, et al.
International Journal of Tourism Research (2024) Vol. 26, Iss. 2
Open Access | Times Cited: 8
When and how mobile payment platform complementors matter in cross-border B2B e-commerce ecosystems? An integration of process and modularization analysis
Mian Wu, Yulong Liu, Henry F.L. Chung, et al.
Journal of Business Research (2021) Vol. 139, pp. 843-854
Closed Access | Times Cited: 41
Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions
Jacqueline Doyle, Felicity Kelliher
Tourism Management (2022) Vol. 94, pp. 104656-104656
Open Access | Times Cited: 28
How does cultural heritage destination digitalization influence tourists’ attitudes? The role of constructive authenticity and technology-destination fit
Yao Li, Lianyang Jiao, Mi Zhou
Journal of Travel & Tourism Marketing (2024) Vol. 41, Iss. 2, pp. 221-234
Closed Access | Times Cited: 7
How Social Presence Influences Consumer Well-Being in Live Video Commerce: The Mediating Role of Shopping Enjoyment and the Moderating Role of Familiarity
Zhen Huang, Xue Yan, Jia Deng
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 2, pp. 725-742
Open Access | Times Cited: 7
Impact of AI-Oriented Live-Streaming E-Commerce Service Failures on Consumer Disengagement—Empirical Evidence from China
Yuhong Peng, Yedi Wang, Jingpeng Li, et al.
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 2, pp. 1580-1598
Open Access | Times Cited: 7
Assessing the intention to adopt computational intelligence in interactive marketing
Rajat Kumar Behera, Pradip Kumar Bala, Nripendra P. Rana
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103765-103765
Closed Access | Times Cited: 6
An investigation of the asymmetric relationships between service quality attributes and customer engagement: a three-factor theory approach
Tahir Albayrak, Özgür Davras, Meltem Caber, et al.
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 7, pp. 898-916
Closed Access | Times Cited: 5
Visitors’ attraction and co-creation at World Expo – a qualitative study unveiling visitors’ delight and engagement with immersive technology
Vikas Arya, Shalini Sahni, Bouchra Oukhayi, et al.
Tourism Recreation Research (2024), pp. 1-23
Closed Access | Times Cited: 5
The impact of customer value co-creation in online medical consultation on customer service well-being
Jiamin Peng, Chi Fu, Yujuan Guo, et al.
Journal of Research in Interactive Marketing (2025)
Closed Access
Transforming China’s Tourism Industry: The Impact of Industrial Integration on Quality, Performance, and Productivity
Yi Lu
Journal of the Knowledge Economy (2024)
Open Access | Times Cited: 4
Economic vs. ecological benefit for organic food: the role of perceived values in online consumer reviews
Hong Huo, Jiafeng Yao, Quan-quan LI, et al.
Frontiers in Sustainable Food Systems (2025) Vol. 9
Open Access
Measuring Customer Experience in AI Contexts: A Scale Development
Chunqing Li, R. Hao, Ning Li, et al.
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 31-31
Open Access
Beyond reality: examining consumer intention to embrace metaverse within hospitality
Mohd Azhar, Safdar Khan, Mohd Danish Kirmani, et al.
Journal of Hospitality and Tourism Insights (2025)
Closed Access
Precursors of interactional value formation through digital banking interactions
Ramya Tauh, Savitha Basri
F1000Research (2025) Vol. 14, pp. 235-235
Open Access
Disruptive innovation: Designing business platforms for new financial services
Henry Agyei‐Boapeah, Richard Evans, Tahir M. Nisar
Journal of Business Research (2022) Vol. 150, pp. 134-146
Open Access | Times Cited: 17
The role of technology in users’ wellbeing: Conceptualizing digital wellbeing in hospitality and future research directions
Sebastian Filep, Alice Kondja, C. C. Wong, et al.
Journal of Hospitality Marketing & Management (2023) Vol. 33, Iss. 5, pp. 583-601
Closed Access | Times Cited: 9
Does consumer empowerment enhance brand page stickiness? The role of brand page experience and brand love
Rania B. Mostafa, Mohamed Sobhy Temerak
Journal of Research in Interactive Marketing (2024) Vol. 18, Iss. 6, pp. 1136-1154
Closed Access | Times Cited: 3
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