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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer interaction strategy, brand purpose and brand communities
Bobby J. Calder
Journal of service management (2022) Vol. 33, Iss. 4/5, pp. 747-757
Closed Access | Times Cited: 19

Showing 19 citing articles:

The impact of volunteer interaction on the tourism experience of people with visual impairment based on a mixed approach
Guanghui Qiao, Jinyi Xu, Liu Ding, et al.
Current Issues in Tourism (2022) Vol. 26, Iss. 17, pp. 2794-2811
Closed Access | Times Cited: 37
Community and Consumer Dynamics in NFTs: Understanding Digital Asset Value Through Social Engagement
Kristina Brahmstaedt
Journal of Consumer Behaviour (2025)
Open Access
Unveiling the Nexus: Service robot support and proactive customer service performance in hospitality industry
Taeshik Gong
International Journal of Hospitality Management (2025) Vol. 129, pp. 104202-104202
Closed Access
How Disinformation Affects Sales: Examining the Advertising Campaign of a Socially Responsible Brand
Natalia Yannopoulou, Koblarp Chandrasapth, Xuemei Bian, et al.
Journal of Business Research (2024) Vol. 182, pp. 114789-114789
Open Access | Times Cited: 4
Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
Journal of Enterprise Information Management (2024) Vol. 37, Iss. 6, pp. 1763-1787
Closed Access | Times Cited: 4
Awareness marketing: cause-related marketing without direct contribution
Elizabeth A. Minton, Frank G. Cabano
European Journal of Marketing (2024) Vol. 58, Iss. 6, pp. 1493-1519
Closed Access | Times Cited: 2
The Impact of Corporate Social Responsibility on Financial Performance and Brand Value
Jing Zhang, Ziyang Liu
Sustainability (2023) Vol. 15, Iss. 24, pp. 16864-16864
Open Access | Times Cited: 6
How and when does top management interaction with customers impact customer satisfaction?
Kemefasu Ifie
European Journal of Marketing (2023) Vol. 57, Iss. 5, pp. 1380-1406
Open Access | Times Cited: 5
Unveiling the Potential of Corporate Digital Responsibility (CDR)
Sriparna Basu, Sonika Jha, Keng‐Boon Ooi, et al.
Journal of Computer Information Systems (2024), pp. 1-33
Closed Access | Times Cited: 1
How strategic design abilities address unmet value in service engagement strategies
Nijs Bouman, Lianne Simonse
Journal of Services Marketing (2023) Vol. 37, Iss. 10, pp. 22-34
Open Access | Times Cited: 3
SDG commentary: services from institutions that offer fair and sustainable living for all humans
Ross Gordon, Josina Vink
Journal of Services Marketing (2023)
Open Access | Times Cited: 2
Marketing Support of Corporate Social Responsibility of Agri-Food Enterprises
Наталья Викторовна Трусова, Olena Vasyl’yeva, IRYNA KOLOKOLCHYKOVA, et al.
Scientific Horizons (2022) Vol. 25, Iss. 7
Open Access | Times Cited: 4
Entwicklungsstufen der Kundenzentrierung – von Customer Centricity 1.0 bis 5.0
Philip R. Maloney, Christian Feddersen, Stephan W. Schusser
Springer eBooks (2024), pp. 21-35
Closed Access
Strategische, identitätsbasierte Markenführung
Christoph Burmann, Tilo Halaszovich, Michael Schade, et al.
Springer eBooks (2024), pp. 59-156
Closed Access
Brand purpose: a literature review and BEING implementation framework
Cassandra France, Claudia Gonzalez-Arcos, Anne-Maree O’Rourke, et al.
Journal of Product & Brand Management (2024)
Closed Access
The grounded theory approach to brand purpose equity drivers: the practitioner’s perspective
Cid Gonçalves Filho, Flávia Braga Chinelato, Fernanda Viterbo Prado
Journal of Marketing Analytics (2024)
Closed Access
Navigating brand purpose in the post-pandemic era: insights from marketing agencies on supporting SDGs through strategic delineation and execution
Alessandro Feri, Nicholas Ind, Nathalia Christiani Tjandra
Qualitative Market Research An International Journal (2024) Vol. 27, Iss. 4, pp. 555-571
Closed Access
Simulation study on collaborative shopping formation from the perspective of group structure and two-dimensional opinion
Shulin Liang, Wang Hu
Heliyon (2024) Vol. 10, Iss. 19, pp. e38995-e38995
Open Access
How young people perceive brands with purpose through social networks in Spain
Ana Sebastián Morillas, Irene Martín Soladana, Jorge Clemente Mediavilla
Cuadernos info (2023), Iss. 56, pp. 166-184
Open Access | Times Cited: 1
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