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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Facing the era of smartness: constructing a framework of required technology competencies for hospitality practitioners
Hsuan Hsu, Kuo-feng Tseng
Journal of Hospitality and Tourism Technology (2022) Vol. 13, Iss. 3, pp. 500-526
Closed Access | Times Cited: 30

Showing 1-25 of 30 citing articles:

A digital transformation approach in hospitality and tourism research
Xusen Cheng, Tong Xue, Bo Yang, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 35, Iss. 8, pp. 2944-2967
Closed Access | Times Cited: 93
The implications of industry 4.0 for the tourism sector: A systematic literature review
Vítor Rodrigues, Zélia Breda, Carlos Rodrigues
Heliyon (2024) Vol. 10, Iss. 11, pp. e31590-e31590
Open Access | Times Cited: 18
A systematic and critical review of Internet of Things in contemporary hospitality: a roadmap and avenues for future research
Zakaria Elkhwesky, Esraa Fayez Youssif Elkhwesky
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 2, pp. 533-562
Closed Access | Times Cited: 41
Smart and sustainable hotels: Tourism Agenda 2030 perspective article
Beatriz Casais, Luís Ferreira
Tourism Review (2023) Vol. 78, Iss. 2, pp. 344-351
Closed Access | Times Cited: 41
Determinants of Digital Transformation in the Hospitality Industry: Technological, Organizational, and Environmental Drivers
Μαρία Νικοπούλου, Panos E. Kourouthanassis, Giota Chasapi, et al.
Sustainability (2023) Vol. 15, Iss. 3, pp. 2736-2736
Open Access | Times Cited: 26
Building citizen trust to enhance satisfaction in digital public services: the role of empathetic chatbot communication
Meihua Zhou, Luning Liu, Yuqiang Feng
Behaviour and Information Technology (2025), pp. 1-20
Closed Access | Times Cited: 1
Charting the Course in the Digital Transformation: Navigating the Intersection of the Hospitality Industry and Education
Fangzhou Wan, Zhuo Li, Yi-Fan Chen, et al.
Journal of Hospitality & Tourism Education (2025), pp. 1-14
Closed Access | Times Cited: 1
Hospitality Feedback System 4.0: Digitalization of Feedback System with Integration of Industry 4.0 Enabling Technologies
Ram Narayan, Anita Gehlot, Rajesh Singh, et al.
Sustainability (2022) Vol. 14, Iss. 19, pp. 12158-12158
Open Access | Times Cited: 37
Advancements in arena technology: Enhancing customer experience and employee adaptation in the tourism and hospitality industry
Birendra Kishore Roy, Sandilyan Ramanujam Pagaldiviti
Smart Tourism (2023) Vol. 4, Iss. 2, pp. 2330-2330
Open Access | Times Cited: 18
Co-creation of value in smart ecosystems: past trends and future directions in tourism literature
Estrella Díaz, Águeda Esteban Talaya, Christina Koutra, et al.
Journal of Hospitality and Tourism Technology (2023) Vol. 14, Iss. 3, pp. 365-383
Closed Access | Times Cited: 14
Hospitality employees and digital transformation: The mediating roles of alienation and motivation
Ying Ye, Kaung-Hwa Chen
International Journal of Hospitality Management (2024) Vol. 119, pp. 103731-103731
Closed Access | Times Cited: 6
Aligning restaurants and artificial intelligence computing of food delivery service with product development
Shu-Hua Wu, Edward C.S. Ku
Journal of Hospitality and Tourism Technology (2024) Vol. 15, Iss. 3, pp. 379-396
Closed Access | Times Cited: 5
Facing the era of smartness – delivering excellent smart hospitality experiences through cloud computing
Hsuan Hsu
Journal of Hospitality Marketing & Management (2023) Vol. 33, Iss. 3, pp. 333-359
Closed Access | Times Cited: 11
Understanding employee retention in the age of AI and robotics: a study of technology competencies and turnover intentions in the hotel sector
Selim Bakir, Baker Ayoun, Chunhao Wei, et al.
Journal of Hospitality and Tourism Technology (2025)
Closed Access
What Happens in Vegas No Longer Stays in Vegas—Cybersecurity Attacks on Las Vegas Integrated Resorts
Jared Bischoff, Jaimi Garlington, Mehmet Erdem
Journal of Hospitality & Tourism Cases (2025)
Closed Access
Facing the next chapter of smartness: Designing smarter hospitality customer experience with artificial intelligence of things (AIoT)
Hsuan Hsu
International Journal of Hospitality Management (2025) Vol. 128, pp. 104163-104163
Closed Access
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain
Kim-Lim Tan, Peik Foong Yeap, Kevin Chuen-Kong Cheong, et al.
Business Process Management Journal (2025) Vol. 31, Iss. 8, pp. 104-123
Closed Access
Be Smart, but Not Humanless? Prioritizing the Improvement of Service Attributes in Smart Hotels Based on an Online Reviews-Driven Method
Zhenduo Chen, Stephanie Hui-Wen Chuah, Kandappan Balasubramanian
Sustainability (2025) Vol. 17, Iss. 9, pp. 4036-4036
Open Access
Reconstructing Managerial Competencies for Contemporary Hotel Managers: Implications for Hospitality Education
Chih‐Ching Teng, Chueh Chih
Journal of Hospitality & Tourism Education (2025), pp. 1-12
Closed Access
Kicking the robots: the roles of transformational leadership and fear on service robot risk awareness and robot abuse relationship
Cass Shum, Hyounae Min, Jie Sun, et al.
Journal of Hospitality and Tourism Technology (2024)
Closed Access | Times Cited: 3
Unveiling opportunities and challenges of the metaverse in the tourism and the hospitality sector: A qualitative investigation
Abderrahim Laachach, Sana Mumtaz, Boutayna Zerryi ANDALOUSSI
Tourism and hospitality management (2024) Vol. 30, Iss. 4
Open Access | Times Cited: 2
Tourist motivation to adopt smart hospitality: the impact of smartness and technology readiness
Salman Khan, Safeer Ullah Khan
Journal of Hospitality and Tourism Insights (2024)
Closed Access | Times Cited: 2
Hospitality Core Competence, Innovation and Competitive Advantage: Empirical Study of an Integrated Relationship
Asiamah Yeboah
International Journal of Hospitality & Tourism Administration (2024), pp. 1-30
Closed Access | Times Cited: 1
Optimizing learning outcomes in aesthetic education through technological integration: AR/VR applications in hospitality aesthetics course
Jeou‐Shyan Horng, Hsuan Hsu
Education and Information Technologies (2024) Vol. 29, Iss. 16, pp. 20905-20924
Closed Access | Times Cited: 1
Exploring the affordances of service robots and the effects on frontline employees in China: a qualitative research in hotels
Xiaoyu Wang, Mengxi Chen, Zhiyan Wang, et al.
Journal of Hospitality and Tourism Technology (2024) Vol. 15, Iss. 5, pp. 862-877
Closed Access | Times Cited: 1
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