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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Perceived anthropomorphism and purchase intention using artificial intelligence technology: examining the moderated effect of trust
Gunjan Malhotra, Mahesh Ramalingam
Journal of Enterprise Information Management (2023)
Closed Access | Times Cited: 41

Showing 1-25 of 41 citing articles:

Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context
Kumar Rohit, Amit Shankar, Gagan Katiyar, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103728-103728
Closed Access | Times Cited: 18
Benchmarking for organisational competitiveness: a resource-based view perspective
Gunjan Malhotra, Gunjan Dandotiya, Shipra Shaiwalini, et al.
Benchmarking An International Journal (2024)
Closed Access | Times Cited: 18
How Does Humanoid Virtual Influencers' Appearance Convey Social Presence? The Underlying Process and Path to Purchase Intention
Haithem Zourrig, Jeongsoo Park, Imène Becheur
International Journal of Consumer Studies (2025) Vol. 49, Iss. 1
Open Access | Times Cited: 1
Adverse impacts of revealing the presence of “Artificial Intelligence (AI)” technology in product and service descriptions on purchase intentions: the mediating role of emotional trust and the moderating role of perceived risk
Mesut Çiçek, Doğan Gürsoy, Lu Lu
Journal of Hospitality Marketing & Management (2024), pp. 1-23
Closed Access | Times Cited: 11
Consumers’ intention to purchase renting products: role of consumer minimalism, environmental consciousness and consumer scepticism
Gunjan Malhotra, Navneet Fatehpuria
Benchmarking An International Journal (2024)
Closed Access | Times Cited: 7
Anthropomorphism and consumer behaviour: A SPAR‐4‐SLR protocol compliant hybrid review
Fateh Mohd Khan, Mohammad Anas, S.M. Fatah Uddin
International Journal of Consumer Studies (2023) Vol. 48, Iss. 1
Closed Access | Times Cited: 20
Does technology readiness matter? Investigating employee psychological well-being through the lens of social robot anthropomorphism
Nidhi Sehgal, Gunjan Malhotra, Vimi Jham
Journal of Service Theory and Practice (2025)
Closed Access
The impact of circular economy practices on sustainable logistics performance
Chao Ji-Hyland, David J. White, Ravshan Khavdarov
International Journal of Logistics Research and Applications (2025), pp. 1-27
Open Access
Artificial intelligence’s impact on theme parks’ competitiveness: role of information systems and organisational agility
Doa'a Darwish, Mohammed Ismail El‐Adly, Syed Zamberi Ahmad
Tourism Review (2025)
Closed Access
Location Matters When Advertising Sustainable Products: Influences of Conceptual Metaphor and Anthropomorphism
Miyuri Shirai
International Journal of Consumer Studies (2025) Vol. 49, Iss. 2
Open Access
Continuous use of AI technology: the roles of trust and satisfaction
Tri Lam
Aslib Journal of Information Management (2025)
Closed Access
Robo-Advisor Enablers and Inhibitors: A Dual-Factor Framework and a Benefit-Risk Model Integration for Understanding Customer Acceptance
Sindhu Singh, Bhargavi Karamcheti
Sustainable Futures (2025), pp. 100570-100570
Open Access
Digital marketing innovation and industrial marketing: evidence from restaurants' service robots
Edward C.S. Ku
Asia Pacific Journal of Marketing and Logistics (2024) Vol. 36, Iss. 11, pp. 3099-3117
Closed Access | Times Cited: 4
Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
Journal of Enterprise Information Management (2024) Vol. 37, Iss. 6, pp. 1763-1787
Closed Access | Times Cited: 4
Revolutionizing retail: The transformative power of service robots on shopping dynamics
Nivin Vinoi, Amit Shankar, Reeti Agarwal, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104085-104085
Closed Access | Times Cited: 4
Anthropomorphic chatbots as a catalyst for marketing brand experience: evidence from online travel agencies
Edward C.S. Ku
Current Issues in Tourism (2023) Vol. 27, Iss. 23, pp. 4165-4184
Closed Access | Times Cited: 10
A study on driving factors for enhancing financial performance and customer-centricity through digital banking
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Quality and Service Sciences (2024) Vol. 16, Iss. 2, pp. 218-250
Closed Access | Times Cited: 3
Analytical modeling of perceived authenticity in AI assistants: application of PLS-predict algorithm and importance-performance map analysis
Palima Pandey, Alok Kumar
South Asian Journal of Business Studies (2024)
Closed Access | Times Cited: 3
Effects of environmental regulation and corporate environmental commitment: Complementary or alternative? Evidence from China
Yu Qi, Xiaoqing Xie, Xingxing Chen
Journal of Cleaner Production (2023) Vol. 423, pp. 138641-138641
Closed Access | Times Cited: 7
How the Human-Like Characteristics of AI Assistants Affect Employee Creativity: A Social Network Ties Perspective
Xin Zhang, Peng Yu, Liang Ma, et al.
International Journal of Human-Computer Interaction (2024), pp. 1-19
Closed Access | Times Cited: 2
Examining the nexus between technostress and turnover intention: the moderating influence of PsyCap in Indian information management contexts
Indu Sharma, Vivek Tiwari, Shivam Gupta, et al.
Journal of Enterprise Information Management (2024)
Closed Access | Times Cited: 2
The Next-Generation Shopper: A Study of Generation-Z Perceptions of AI in Online Shopping
Ovidiu-Iulian Bunea, Răzvan-Andrei Corboş, Sorina Ioana Mișu, et al.
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 4, pp. 2605-2629
Open Access | Times Cited: 2
Enhancing service quality in the insurance industry with AI-powered humanoid chatbots
Kanchan Patil, Mugdha Shailendra Kulkarni, Manoj Hudnurkar
The TQM Journal (2024)
Closed Access | Times Cited: 2
How to increase consumers’ continued use intention of artificial intelligence voice assistants? The role of anthropomorphic features
Peiyu Zhou, Yuguang Xie, Changyong Liang
Electronic Markets (2023) Vol. 33, Iss. 1
Closed Access | Times Cited: 6
Evaluating Critical Success Factors for Acceptance of Digital Assistants for Online Shopping Using Grey–DEMATEL
Chetanya Singh, Manoj Kumar Dash, Rajendra Sahu, et al.
International Journal of Human-Computer Interaction (2023), pp. 1-15
Closed Access | Times Cited: 5
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