OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
How footwear companies can use online CX to WOW customers
Susana Costa e Silva, Joana Carmo Dias, Beatriz Braga
International Journal of Retail & Distribution Management (2023) Vol. 51, Iss. 4, pp. 465-483
Open Access | Times Cited: 9
Susana Costa e Silva, Joana Carmo Dias, Beatriz Braga
International Journal of Retail & Distribution Management (2023) Vol. 51, Iss. 4, pp. 465-483
Open Access | Times Cited: 9
Showing 9 citing articles:
Between artificial intelligence and customer experience: a literature review on the intersection
Melise Peruchini, Gustavo Modena da Silva, Júlio Monteiro Teixeira
Discover Artificial Intelligence (2024) Vol. 4, Iss. 1
Open Access | Times Cited: 4
Melise Peruchini, Gustavo Modena da Silva, Júlio Monteiro Teixeira
Discover Artificial Intelligence (2024) Vol. 4, Iss. 1
Open Access | Times Cited: 4
Evaluating customer perspectives on omnichannel shopping satisfaction in the fashion retail sector
Bilal Khalid
Heliyon (2024) Vol. 10, Iss. 16, pp. e36027-e36027
Open Access | Times Cited: 4
Bilal Khalid
Heliyon (2024) Vol. 10, Iss. 16, pp. e36027-e36027
Open Access | Times Cited: 4
The impact of online customer service and store features on consumer experience and willingness to revisit their preferred online store
Miriam Tiutiu, Sefora Marcela NEMTEANU, Dan‐Cristian Dabija, et al.
Humanities and Social Sciences Communications (2025) Vol. 12, Iss. 1
Open Access
Miriam Tiutiu, Sefora Marcela NEMTEANU, Dan‐Cristian Dabija, et al.
Humanities and Social Sciences Communications (2025) Vol. 12, Iss. 1
Open Access
Exploring omnichannel strategies: a path to improve customer experiences
Susana Costa e Silva, Francisca Pinto Silva, Joana Carmo Dias
International Journal of Retail & Distribution Management (2023) Vol. 52, Iss. 1, pp. 62-88
Closed Access | Times Cited: 10
Susana Costa e Silva, Francisca Pinto Silva, Joana Carmo Dias
International Journal of Retail & Distribution Management (2023) Vol. 52, Iss. 1, pp. 62-88
Closed Access | Times Cited: 10
Exploring the Impact of Artificial Intelligence on Brand Management
Advances in computational intelligence and robotics book series (2024), pp. 157-188
Closed Access | Times Cited: 1
Advances in computational intelligence and robotics book series (2024), pp. 157-188
Closed Access | Times Cited: 1
Between Artificial Intelligence and Customer Experience: A Literature Review on the intersection
Melise Peruchini, Júlio Monteiro Teixeira, Gustavo Modena da Silva
Research Square (Research Square) (2023)
Open Access | Times Cited: 3
Melise Peruchini, Júlio Monteiro Teixeira, Gustavo Modena da Silva
Research Square (Research Square) (2023)
Open Access | Times Cited: 3
Let's Get Virtual: A Systematic Literature Review on Virtual Customer Experience
Ebru ÇİL, İsmail Erkan, Fulya Açikgöz
(2024)
Closed Access
Ebru ÇİL, İsmail Erkan, Fulya Açikgöz
(2024)
Closed Access
Beyond the myth: understanding women's impulsive retail footwear shopping
Paulo Duarte, Susana Costa e Silva, Margarida Magro, et al.
International Journal of Retail & Distribution Management (2024)
Closed Access
Paulo Duarte, Susana Costa e Silva, Margarida Magro, et al.
International Journal of Retail & Distribution Management (2024)
Closed Access
Analysing brand attachment for restaurant table booking mobile application
Neha Srivastava, Gunjan Malhotra
International Journal of Retail & Distribution Management (2024)
Closed Access
Neha Srivastava, Gunjan Malhotra
International Journal of Retail & Distribution Management (2024)
Closed Access
