OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Digitalization of customer service in small and medium-sized enterprises: drivers for the development and improvement
Ana Carolina Ferreira Costa, Fernando Capelo Neto, Maximilian Espuny, et al.
International Journal of Entrepreneurial Behaviour & Research (2023) Vol. 30, Iss. 2/3, pp. 305-341
Closed Access | Times Cited: 11
Ana Carolina Ferreira Costa, Fernando Capelo Neto, Maximilian Espuny, et al.
International Journal of Entrepreneurial Behaviour & Research (2023) Vol. 30, Iss. 2/3, pp. 305-341
Closed Access | Times Cited: 11
Showing 11 citing articles:
Digital Transformation in MSMEs: Challenges and Opportunities in Technology Management
Satya Arisena Hendrawan, Afdhal Chatra, Nurul Iman, et al.
Jurnal Informasi dan Teknologi (2024), pp. 141-149
Open Access | Times Cited: 20
Satya Arisena Hendrawan, Afdhal Chatra, Nurul Iman, et al.
Jurnal Informasi dan Teknologi (2024), pp. 141-149
Open Access | Times Cited: 20
Effects and Determinants of Implementing Digital Customer Service Tools in Polish SMEs
Danuta Szwajca, Alina Rydzewska
Sustainability (2025) Vol. 17, Iss. 3, pp. 1022-1022
Open Access
Danuta Szwajca, Alina Rydzewska
Sustainability (2025) Vol. 17, Iss. 3, pp. 1022-1022
Open Access
Insight into how social media platforms in building relational social commerce capability for green entrepreneurial innovation
Pham Quang Huy, Vu Kien Phuc
Future Business Journal (2025) Vol. 11, Iss. 1
Open Access
Pham Quang Huy, Vu Kien Phuc
Future Business Journal (2025) Vol. 11, Iss. 1
Open Access
Guest editorial: Emerging issues in digital entrepreneurship – challenges and opportunities
Femi Olan, Ciro Troise, Nadja Damij, et al.
International Journal of Entrepreneurial Behaviour & Research (2024) Vol. 30, Iss. 2/3, pp. 233-237
Open Access | Times Cited: 2
Femi Olan, Ciro Troise, Nadja Damij, et al.
International Journal of Entrepreneurial Behaviour & Research (2024) Vol. 30, Iss. 2/3, pp. 233-237
Open Access | Times Cited: 2
DIGITAL CAPABILITIES, FIRM PERFORMANCE, AND INNOVATION CAPABILITIES: A COMBINED APPROACH OF PLS-SEM AND ANN
DINH VAN HOANG, Nguyen Thi Hien
International Journal of Innovation Management (2024) Vol. 28, Iss. 01n02
Closed Access | Times Cited: 2
DINH VAN HOANG, Nguyen Thi Hien
International Journal of Innovation Management (2024) Vol. 28, Iss. 01n02
Closed Access | Times Cited: 2
Insight into how cyber forensic accounting enhances the integrated reporting quality in small and medium enterprises
Pham Quang Huy, Vu Kien Phuc
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 2
Pham Quang Huy, Vu Kien Phuc
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 2
Role of digital transformation for sustainable competitive advantage of SMEs: a systematic literature review
Huie Lu, Muhammad Shabir Shaharudin
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
Huie Lu, Muhammad Shabir Shaharudin
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
Unveiling the dynamics of open innovation and collaborative network tourism in ASEAN nations
Sanmugam Annamalah, Pradeep Paraman, Selim Ahmed
Asia Pacific Journal of Tourism Research (2023) Vol. 28, Iss. 11, pp. 1199-1225
Closed Access | Times Cited: 2
Sanmugam Annamalah, Pradeep Paraman, Selim Ahmed
Asia Pacific Journal of Tourism Research (2023) Vol. 28, Iss. 11, pp. 1199-1225
Closed Access | Times Cited: 2
THE IMPACT OF ONLINE BUSINESS OF SMALL AND MEDIUM-SIZED ENTERPRISES: AN EMPIRICAL RESEARCH
Kristina Jauković Jocić, Tijana Đukić, Oliver Momčilović
SCIENCE International Journal (2024) Vol. 3, Iss. 3, pp. 125-131
Closed Access
Kristina Jauković Jocić, Tijana Đukić, Oliver Momčilović
SCIENCE International Journal (2024) Vol. 3, Iss. 3, pp. 125-131
Closed Access
Essential of Customer Service on Organizational Growth in the Nigerian Telecommunication Industry
O. O. Obafemi
British Journal of Management and Marketing Studies (2024) Vol. 7, Iss. 4, pp. 40-54
Open Access
O. O. Obafemi
British Journal of Management and Marketing Studies (2024) Vol. 7, Iss. 4, pp. 40-54
Open Access
Digital maturity of Czech SMEs concerning the demographic characteristics of entrepreneurs and enterprises
Světlana Semrádová Zvolánková, Vladimír Krajčík
Equilibrium Quarterly Journal of Economics and Economic Policy (2024) Vol. 19, Iss. 4, pp. 1363-1404
Open Access
Světlana Semrádová Zvolánková, Vladimír Krajčík
Equilibrium Quarterly Journal of Economics and Economic Policy (2024) Vol. 19, Iss. 4, pp. 1363-1404
Open Access
