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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Consumer intention to use service robots: a cognitive–affective–conative framework
Dan Huang, Qiurong Chen, Songshan Huang, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 6, pp. 1893-1913
Closed Access | Times Cited: 43

Showing 1-25 of 43 citing articles:

Is it the end of the technology acceptance model in the era of generative artificial intelligence?
Emmanuel Mogaji, Giampaolo Viglia, Pallavi Srivastava, et al.
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 10, pp. 3324-3339
Open Access | Times Cited: 33
Examining the effects of values and risks on outdoor food delivery robot adoption using mixed methods: different stakeholders’ perspectives
Boyu Lin, Woojin Lee, Rui Yang, et al.
Information Technology & Tourism (2025)
Closed Access | Times Cited: 1
Service robot acceptance in museums: an empirical study using the service robot acceptance model (sRAM)
Amy Wong, Jimmy Wong
Journal of Services Marketing (2024) Vol. 38, Iss. 5, pp. 619-635
Closed Access | Times Cited: 10
Customer experiences with service robots in hotels: a review and research agenda
Nripendra P. Rana, Nusaiba Begum, Mohd. Nishat Faisal, et al.
Journal of Hospitality Marketing & Management (2024), pp. 1-30
Open Access | Times Cited: 7
Tourist acceptance of robot chefs in gastronomy experiences: A behavioural reasoning perspective
Dan Huang, Xin Jin, Jia-Hui Huang, et al.
Tourism Management Perspectives (2023) Vol. 48, pp. 101172-101172
Closed Access | Times Cited: 18
Consumer acceptance of social robots in domestic settings: A human-robot interaction perspective
Yajie Gao, Yaping Chang, Tangwutu Yang, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104075-104075
Closed Access | Times Cited: 6
Unveiling the mediating effects of destination gender on tourist loyalty
Wengu Ren, Li Pan
Journal of Travel & Tourism Marketing (2024) Vol. 41, Iss. 5, pp. 705-725
Closed Access | Times Cited: 5
Robots in service: how robot capabilities and personalities drive customer value co-creation and satisfaction
M.S. Balaji, Yangyang Jiang, Xiya Zhang
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Are highly anthropomorphic service robots more likely to be forgiven by customers after service failures? A mind perception perspective
Yaxin Zhao, Zhangxiang Zhu, Binli Tang
International Journal of Hospitality Management (2025) Vol. 126, pp. 104103-104103
Closed Access
Does technology readiness matter? Investigating employee psychological well-being through the lens of social robot anthropomorphism
Nidhi Sehgal, Gunjan Malhotra, Vimi Jham
Journal of Service Theory and Practice (2025)
Closed Access
Human Versus Robot: Comparing Service Agents in Hospitality Settings—Insights From a Field Study
Alexander Lennart Schmidt, Klaas Koerten, Aarni Tuomi, et al.
Strategic Change (2025)
Closed Access
The impact of the perception of smart hotel attributes and perceptions of service innovation on tourist happiness and brand loyalty
Anna Dai, Zhang Jing-song, Chen-Kuo Pai, et al.
International Journal of Hospitality Management (2025) Vol. 127, pp. 104107-104107
Closed Access
Unveiling Key Drivers for Social Robot Adoption in the Hospitality Sector: Two-Phase Confirmatory Factor Analysis and Structural Equation Modeling Approach
Rashmi Ranjan Panigrahi, Judit Oláh, Suparna Mukherji, et al.
Data in Brief (2025) Vol. 59, pp. 111360-111360
Open Access
To whom does service robot anthropomorphism appeal? The roles of customer social context, power, and perceived social connectedness
Bin Wang, Yao Han, Fengyuan Xie, et al.
Service Industries Journal (2025), pp. 1-34
Closed Access
Virtual reality (VR) meets religiosity: introducing the Q-R CAT model to predict visit intention to religious destinations
Wahyu Rafdinal, Nono Wibisono, Lina Setiawati, et al.
Journal of Hospitality and Tourism Insights (2025)
Closed Access
Service robots and initial trust dynamics: consumers’ ethical challenges in tourism and hospitality
Boyu Lin, Woojin Lee
Journal of Travel & Tourism Marketing (2025) Vol. 42, Iss. 3, pp. 282-306
Closed Access
Enhancing intellectual experiences for users: a multidimensional model of humanoid service robots in hospitality and tourism
Mingyao Wu, Serene Tse, Vincent Wing Sun Tung
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Exploringthe attractiveness of digital human influencers in destination marketing: The Allure of two-path meaning transfer
Dan Huang, Kevin Kam Fung So, Jiahui Huang, et al.
Tourism Management (2025) Vol. 110, pp. 105166-105166
Closed Access
Cuteness vs. Usefulness: A Dual Perspective on Service Robot Acceptance in the Travel Industry
José Maeiro, Álvaro Dias, Leandro Pereira
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 48-48
Open Access
Modeling purchase intention for virtual reality hardware: a cognition-affect-conation (CAC) approach
Ali Vafaei Zadeh, Davoud Nikbin, Li Ling Thiew, et al.
Asia Pacific Journal of Marketing and Logistics (2025)
Closed Access
Aging Consumer Engagement with the Mobile Food Planner Apps in Malaysia: Investigating Gender Differences
Rajat Subhra Chatterjee, Irfan Hameed, Sheshadri Chatterjee, et al.
Journal of Macromarketing (2025)
Closed Access
Unveiling the role of congruity in service robot design and deployment
Chang Ma, Alei Fan, Seonjeong Lee
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 12, pp. 4150-4170
Closed Access | Times Cited: 4
Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory
Hanqun Song, Huijun Yang, Erose Sthapit
International Journal of Contemporary Hospitality Management (2023)
Open Access | Times Cited: 10
Artificial intelligence in restaurant businesses: a systematic review on service robots
Ela Oğan
Worldwide Hospitality and Tourism Themes (2024) Vol. 16, Iss. 2, pp. 150-162
Closed Access | Times Cited: 3
Conceptualizing the role of virtual service agents in service failure recovery: Guiding insights
Salman Majeed, Woo Gon Kim, Rawan Nimri
International Journal of Hospitality Management (2024) Vol. 123, pp. 103889-103889
Closed Access | Times Cited: 3
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