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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Robot with humanoid hands cooks food better?
Dong Zhu, Ya Ping Chang
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 3, pp. 1367-1383
Closed Access | Times Cited: 170

Showing 1-25 of 170 citing articles:

Influences of artificial intelligence (AI) awareness on career competency and job burnout
Haiyan Kong, Yue Yuan, Yehuda Baruch, et al.
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 2, pp. 717-734
Open Access | Times Cited: 216
Examining the effects of robots' physical appearance, warmth, and competence in frontline services: The Humanness‐Value‐Loyalty model
Daniel Belanche, Luis V. Casaló, Jeroen Schepers, et al.
Psychology and Marketing (2021) Vol. 38, Iss. 12, pp. 2357-2376
Open Access | Times Cited: 216
Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants
Qian Hu, Yaobin Lu, Zhao Pan, et al.
International Journal of Information Management (2020) Vol. 56, pp. 102250-102250
Closed Access | Times Cited: 202
Artificial intelligence service recovery: The role of empathic response in hospitality customers’ continuous usage intention
Xingyang Lv, Yufan Yang, Dazhi Qin, et al.
Computers in Human Behavior (2021) Vol. 126, pp. 106993-106993
Closed Access | Times Cited: 177
Hotel managers’ perceptions towards the use of robots: a mixed-methods approach
Stanislav Ivanov, Faruk Seyitoğlu, Martina Markova
Information Technology & Tourism (2020) Vol. 22, Iss. 4, pp. 505-535
Open Access | Times Cited: 174
Leveraging “human-likeness” of robotic service at restaurants
Lu Lu, Pei Zhang, Tingting Zhang
International Journal of Hospitality Management (2020) Vol. 94, pp. 102823-102823
Closed Access | Times Cited: 168
Rise of the machines: towards a conceptual service-robot research framework for the hospitality and tourism industry
Glenn McCartney, Andrew Charles Mccartney
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 12, pp. 3835-3851
Closed Access | Times Cited: 156
The Emergence of Service Robots at Restaurants: Integrating Trust, Perceived Risk, and Satisfaction
Kyung Hwa Seo, Jee Hye Lee
Sustainability (2021) Vol. 13, Iss. 8, pp. 4431-4431
Open Access | Times Cited: 154
Anthropomorphism and customers’ willingness to use artificial intelligence service agents
Yang Yang, Yue Liu, Xingyang Lv, et al.
Journal of Hospitality Marketing & Management (2021) Vol. 31, Iss. 1, pp. 1-23
Closed Access | Times Cited: 153
Customer-robot interactions: Understanding customer experience with service robots
Dan Huang, Qiurong Chen, Jia-Hui Huang, et al.
International Journal of Hospitality Management (2021) Vol. 99, pp. 103078-103078
Closed Access | Times Cited: 151
Friendly or competent? The effects of perception of robot appearance and service context on usage intention
Xing Liu, Xiao Yi, Lisa C. Wan
Annals of Tourism Research (2021) Vol. 92, pp. 103324-103324
Closed Access | Times Cited: 143
Tourists’ perceptions regarding the use of anthropomorphic robots in tourism and hospitality
Prokopis Christou, Aspasia Simillidou, Maria C. Stylianou
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 11, pp. 3665-3683
Open Access | Times Cited: 142
Unveiling the complexity of consumers’ intention to use service robots: An fsQCA approach
Stephanie Hui-Wen Chuah, Eugene Cheng-Xi Aw, Dewey Yee
Computers in Human Behavior (2021) Vol. 123, pp. 106870-106870
Closed Access | Times Cited: 124
Impact of anthropomorphic features of artificially intelligent service robots on consumer acceptance: moderating role of sense of humor
Mengying Zhang, Doğan Gürsoy, Zhangyao Zhu, et al.
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 11, pp. 3883-3905
Closed Access | Times Cited: 108
Service robots and COVID-19: exploring perceptions of prevention efficacy at hotels in generation Z
Jaime Romero, Nora Lado
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 11, pp. 4057-4078
Open Access | Times Cited: 107
Factors affecting hotel managers’ intentions to adopt robotic technologies: A global study
Abraham Pizam, Ahmet Öztürk, Adela Balderas-Cejudo, et al.
International Journal of Hospitality Management (2022) Vol. 102, pp. 103139-103139
Open Access | Times Cited: 90
Trust me, I'm an influencer! - Causal recipes for customer trust in artificial intelligence influencers in the retail industry
Hassan Alboqami
Journal of Retailing and Consumer Services (2022) Vol. 72, pp. 103242-103242
Closed Access | Times Cited: 88
A critical review of robot research and future research opportunities: adopting a service ecosystem perspective
Hakseung Shin
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 6, pp. 2337-2358
Closed Access | Times Cited: 84
Robots at your service: value facilitation and value co-creation in restaurants
Xiya Zhang, M.S. Balaji, Yangyang Jiang
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 5, pp. 2004-2025
Closed Access | Times Cited: 71
Technology acceptance before and after COVID-19: no-touch service from hotel robots
Lina Zhong, J. Andrés Coca‐Stefaniak, Alastair M. Morrison, et al.
Tourism Review (2022) Vol. 77, Iss. 4, pp. 1062-1080
Open Access | Times Cited: 70
Advancements in Humanoid Robots: A Comprehensive Review and Future Prospects
Yuchuang Tong, Haotian Liu, Zhengtao Zhang
IEEE/CAA Journal of Automatica Sinica (2024) Vol. 11, Iss. 2, pp. 301-328
Closed Access | Times Cited: 42
Embracing artificial intelligence (AI) with job crafting: Exploring trickle-down effect and employees’ outcomes
Wanlu Li, Xin Qin, Kai Chi Yam, et al.
Tourism Management (2024) Vol. 104, pp. 104935-104935
Closed Access | Times Cited: 21
How service robots’ human-like appearance impacts consumer trust: a study across diverse cultures and service settings
Yi Li, Xinyu Zhou, Xia Jiang, et al.
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 9, pp. 3151-3167
Closed Access | Times Cited: 18
Robot chefs in gastronomy tourism: What's on the menu?
Francesc Fusté‐Forné
Tourism Management Perspectives (2020) Vol. 37, pp. 100774-100774
Closed Access | Times Cited: 120
Willingness-to-pay for robot-delivered tourism and hospitality services – an exploratory study
Stanislav Ivanov, Craig Webster
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 11, pp. 3926-3955
Closed Access | Times Cited: 84
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