Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

A critical review of smart hospitality and tourism research
Rob Law, Huiyue Ye, Irene Cheng Chu Chan
International Journal of Contemporary Hospitality Management (2021) Vol. 34, Iss. 2, pp. 623-641
Closed Access | Times Cited: 58

Showing 1-25 of 58 citing articles:

Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations
Dimitrios Buhalis, Peter O’Connor, Rosanna Leung
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 1, pp. 369-393
Closed Access | Times Cited: 154
Robots at your service: value facilitation and value co-creation in restaurants
Xiya Zhang, M.S. Balaji, Yangyang Jiang
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 5, pp. 2004-2025
Closed Access | Times Cited: 71
Consumer intention to use service robots: a cognitive–affective–conative framework
Dan Huang, Qiurong Chen, Songshan Huang, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 6, pp. 1893-1913
Closed Access | Times Cited: 48
Hospitality and Tourism Technology and Organizational Performance: An Integrated Framework of HTT Business Value and Future Research Agenda
Araceli Hernández, Minwoo Lee
International Journal of Hospitality Management (2025) Vol. 126, pp. 104092-104092
Closed Access | Times Cited: 2
Smart dining, smart restaurant, and smart service quality (SSQ)
IpKin Anthony Wong, Jingwen Huang, Zhiwei Lin, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 6, pp. 2272-2297
Closed Access | Times Cited: 66
Green hotels: the state of green hotel research and future prospects
Bee‐Lia Chua, Heesup Han
Journal of Travel & Tourism Marketing (2022) Vol. 39, Iss. 5, pp. 465-483
Closed Access | Times Cited: 59
A systematic and critical review of Internet of Things in contemporary hospitality: a roadmap and avenues for future research
Zakaria Elkhwesky, Esraa Fayez Youssif Elkhwesky
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 2, pp. 533-562
Closed Access | Times Cited: 41
Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
Daniel Ruiz‐Equihua, Jaime Romero, Sandra María Correia Loureiro, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 6, pp. 1966-1985
Open Access | Times Cited: 39
Smart tourism city governance: exploring the impact on stakeholder networks
Josep Antoni Ivars Baidal, Ana B. Casado‐Díaz, Sandra Navarro-Ruiz, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 2, pp. 582-601
Open Access | Times Cited: 30
Over 33 years of the hospitality research: a bibliometric review of the International Journal of Contemporary Hospitality Management
Gagan Deep Sharma, Babak Taheri, Mansi Gupta, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 35, Iss. 7, pp. 2564-2589
Closed Access | Times Cited: 26
Smart Service Interactional Experience for Family Travelers: Scale Development and Validation
Tingting Zhang, Lu Lu, Oscar Hengxuan, et al.
Journal of Hospitality & Tourism Research (2024)
Closed Access | Times Cited: 8
Social cognition of humanoid robots on customer tolerance of service failure
Ying Chang, Chu-Bing Zhang, Tiange Li, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 7, pp. 2347-2366
Closed Access | Times Cited: 18
Digitalization and digital transformation in the tourism industry: a bibliometric review and research agenda
Henok Bekele, Sahil Raj
Tourism Review (2024)
Closed Access | Times Cited: 7
A systematic and critical review of waste management in micro, small and medium-sized enterprises: future directions for theory and practice
Neama Derhab, Zakaria Elkhwesky
Environmental Science and Pollution Research (2022) Vol. 30, Iss. 6, pp. 13920-13944
Open Access | Times Cited: 25
Redefining the concept of smart tourism in tourism and hospitality
J.J. Liu, C. Michael Hall, Chris Zhu, et al.
Anatolia (2023) Vol. 35, Iss. 3, pp. 566-578
Closed Access | Times Cited: 13
Human resource development practices and employee engagement: the mediating role of organizational commitment
Frank Nana Kweku Otoo, Nissar Ahmed Rather
Rajagiri Management Journal (2024) Vol. 18, Iss. 3, pp. 202-232
Open Access | Times Cited: 5
Smart hotels but not necessarily smart decisions: the smartness paradox
IpKin Anthony Wong, Ya Xiao, Zhiwei Lin, et al.
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 10, pp. 3378-3402
Closed Access | Times Cited: 5
The Flow of Digital Transition: The Challenges of Technological Solutions for Hotels
Ana García López, Luis Galindo-Pérez-de-Azpillaga, Concepción Foronda Robles
Social Indicators Research (2025)
Open Access
WORKSHOP PELAYANAN PRIMA UNTUK MENINGKATKAN KINERJA DAN LOYALITAS BAGI STAF DI PACIFIC PALACE HOTEL BATAM
Devid Trinaldo Simatupang, Okki Kurnia, Haufi Sukmamedian, et al.
Journal of Community Research and Engagement. (2025) Vol. 1, Iss. 2, pp. 152-165
Closed Access
What role does the “smart employee” play in the economic development of the tourism sector. An empirical study in Spanish hotels
José Antonio Folgado-Fernández, Rafael Robina Ramírez, Ángel Pizarro-Polo, et al.
Journal of Hospitality and Tourism Technology (2025)
Closed Access
Facing the next chapter of smartness: Designing smarter hospitality customer experience with artificial intelligence of things (AIoT)
Hsuan Hsu
International Journal of Hospitality Management (2025) Vol. 128, pp. 104163-104163
Closed Access
Do employees and customers understand their new roles for collaborative value co-creation in technology-driven service settings?
Jinkyung Jenny Kim, Seongseop Kim, Zemenu Amare Ayalew, et al.
International Journal of Hospitality Management (2025) Vol. 128, pp. 104199-104199
Closed Access
Unlocking the synergy between capital structure and corporate sustainability: a hybrid systematic review and pathways for future research
Umra Rashid, Mohd Puad Abdullah, Mosab I. Tabash, et al.
International journal of organizational analysis (2025)
Closed Access
Smart host-guest relationship in a rural context: The case of Lebanon
Alessandro Inversini, Caroline Aeberli, Salma N. Talhouk
Journal of Destination Marketing & Management (2024) Vol. 31, pp. 100851-100851
Closed Access | Times Cited: 4
Unraveling the mechanisms of AI system aversion among customer-contact employees: a perspective from advice response theory
Yang Yong, Yue Li, Xinyuan Zhao, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Page 1 - Next Page

Scroll to top