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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Redefining luxury service with technology implementation: the impact of technology on guest satisfaction and loyalty in a luxury hotel
Hyejo Hailey Shin, Miyoung Jeong
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 4, pp. 1491-1514
Closed Access | Times Cited: 42

Showing 1-25 of 42 citing articles:

A digital transformation approach in hospitality and tourism research
Xusen Cheng, Tong Xue, Bo Yang, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 35, Iss. 8, pp. 2944-2967
Closed Access | Times Cited: 89
The role of augmented reality in shaping purchase intentions and WOM for luxury products
Darragi Nawres, Nedra Bahri-Ammari, Anish Yousaf, et al.
Journal of Business Research (2023) Vol. 171, pp. 114368-114368
Closed Access | Times Cited: 22
Out of the way, human! Understanding post-adoption of last-mile delivery robots
Xin‐Jean Lim, Jennifer Yee‐Shan Chang, Jun‐Hwa Cheah, et al.
Technological Forecasting and Social Change (2024) Vol. 201, pp. 123242-123242
Open Access | Times Cited: 13
Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis
Chang Ma, Alei Fan, Anna S. Mattila
International Journal of Hospitality Management (2024) Vol. 118, pp. 103685-103685
Closed Access | Times Cited: 11
We Need Digital Inquiries Before Arrival! Key Drivers of Hotel Customers’ Willingness to Pay Premium
Kareem M. Selem, Rimsha Khalid, Mohsin Raza, et al.
Journal of Quality Assurance in Hospitality & Tourism (2023), pp. 1-23
Closed Access | Times Cited: 16
Dynamic roles of hotel mobile application in customer satisfaction and dissatisfaction: integrating text analytics and impact asymmetry analysis
Hyekyung Park, Minwoo Lee, Ki‐Joon Back, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Invisible to influential: customer emotional labour’s impact on luxury services
Jungkun Park, Yuhsuan Chen
International Journal of Retail & Distribution Management (2025)
Closed Access
Digital well-being in hospitality: epistemology, scope, aggregation, and specification
Yihong Chen, Rob Law, Xinyuan Zhao
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Innovation practices, behavioral intention and marketing mix for Gen Zs on hotels in National Capital Region: Basis of a framework for marketing strategies
Nico Angelo C Agustin
International Journal of Research Studies in Education (2025) Vol. 14, Iss. 5
Closed Access
Effectively implementing technology in heritage hotels: Balancing tradition and technology
Yun-Na Park, Minjung Shin, Ki‐Joon Back
International Journal of Hospitality Management (2025) Vol. 128, pp. 104134-104134
Closed Access
Continuous use of AI technology: the roles of trust and satisfaction
Tri Lam
Aslib Journal of Information Management (2025)
Closed Access
Generative AI vs. humans in online hotel review management: A Task-Technology Fit perspective
Huihui Zhang, Zheng Xiang, F. Zach
Tourism Management (2025) Vol. 110, pp. 105187-105187
Closed Access
Artificial intelligence in healthcare logistics – moderating role of industry pressure and organisational readiness
Aman Sharma, Bhuvanesh Kumar Sharma, Vimal Bhatt
Journal of Decision System (2025) Vol. 34, Iss. 1
Closed Access
AI colleagues: how AI influences hotel employees’ service performance?
Tong Wang, Eugene Cheng-Xi Aw, Garry Wei‐Han Tan, et al.
Current Issues in Tourism (2025), pp. 1-18
Open Access
Two decades of research on customer satisfaction: future research agenda and questions
Robin Nunkoo, Anuj Sharma, Kevin Kam Fung So, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
How T-cruiscape shapes the flow experience of passenger's well-being
Marcya Stefany Gonzáles-Santiago, Sandra María Correia Loureiro, Daniela Langaro
International Journal of Hospitality Management (2025) Vol. 129, pp. 104181-104181
Open Access
AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts
Aijing Liu, Emily Ma, Yao‐Chin Wang, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 1, pp. 274-291
Closed Access | Times Cited: 13
Luxury hotel technology trends: a multigenerational analysis
Lisa Cain, Trishna G. Mistry, Shenee Douglas, et al.
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 12, pp. 4031-4054
Closed Access | Times Cited: 4
Enhancing customers’ life satisfaction through AI-powered personalized luxury recommendations in luxury tourism marketing
Linxiang Lv, Siyun Chen, Guanrong Liu, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103914-103914
Closed Access | Times Cited: 3
Robot anthropomorphism at luxury hotels: a dual-congruity mechanism with luxury and task under anxiety
Jeou‐Shyan Horng, Yao‐Chin Wang, Chih‐Hsing Liu, et al.
Journal of Hospitality Marketing & Management (2024), pp. 1-30
Closed Access | Times Cited: 3
Developing customer-based brand equity from both employee and customer perspectives
Chih‐Hsing Liu, Wen-Pei Lin, Yu-Hung Lu, et al.
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 3, pp. 285-316
Closed Access | Times Cited: 9
Perceived authenticity and the heritage tourism experience: the case of Emperor Qinshihuang's Mausoleum Site Museum
Xin Cheng, Xiaoting Chi, Heesup Han
Asia Pacific Journal of Tourism Research (2023) Vol. 28, Iss. 6, pp. 503-520
Closed Access | Times Cited: 9
The trinity of extended service quality, distinct perceived value, and customer loyalty facilitators
Dae Hui Lee
Asia Pacific Journal of Marketing and Logistics (2022) Vol. 35, Iss. 5, pp. 1262-1287
Closed Access | Times Cited: 13
Hotel services in the digital age: Heterogeneity in guests’ contactless technology acceptance
Richard T.R. Qiu, Jinah Park, Fei Hao, et al.
Journal of Hospitality Marketing & Management (2023) Vol. 33, Iss. 1, pp. 33-56
Closed Access | Times Cited: 7
Does firm-created social media communication develop brand evangelists? Role of perceived values and customer experience
Muhammad Sohaib, Asif Ali Safeer, Abdul Majeed
Marketing Intelligence & Planning (2024) Vol. 42, Iss. 6, pp. 1074-1092
Closed Access | Times Cited: 2
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