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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Tourists’ perceptions regarding the use of anthropomorphic robots in tourism and hospitality
Prokopis Christou, Aspasia Simillidou, Maria C. Stylianou
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 11, pp. 3665-3683
Open Access | Times Cited: 142

Showing 1-25 of 142 citing articles:

Influences of artificial intelligence (AI) awareness on career competency and job burnout
Haiyan Kong, Yue Yuan, Yehuda Baruch, et al.
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 2, pp. 717-734
Open Access | Times Cited: 216
A literature survey of the robotic technologies during the COVID-19 pandemic
Xi Vincent Wang, Lihui Wang
Journal of Manufacturing Systems (2021) Vol. 60, pp. 823-836
Open Access | Times Cited: 207
The future of service: The power of emotion in human-robot interaction
Stephanie Hui-Wen Chuah, Chung-En Yu
Journal of Retailing and Consumer Services (2021) Vol. 61, pp. 102551-102551
Open Access | Times Cited: 184
Customer-robot interactions: Understanding customer experience with service robots
Dan Huang, Qiurong Chen, Jia-Hui Huang, et al.
International Journal of Hospitality Management (2021) Vol. 99, pp. 103078-103078
Closed Access | Times Cited: 151
A bibliometric review of research on COVID-19 and tourism: Reflections for moving forward
N.A. Utkarsh, Μαριάννα Σιγάλα
Tourism Management Perspectives (2021) Vol. 40, pp. 100912-100912
Open Access | Times Cited: 129
Unveiling the complexity of consumers’ intention to use service robots: An fsQCA approach
Stephanie Hui-Wen Chuah, Eugene Cheng-Xi Aw, Dewey Yee
Computers in Human Behavior (2021) Vol. 123, pp. 106870-106870
Closed Access | Times Cited: 124
Digitalization, agility, and customer value in tourism
Εlias Hadjielias, Michael Christofi, Prokopis Christou, et al.
Technological Forecasting and Social Change (2021) Vol. 175, pp. 121334-121334
Closed Access | Times Cited: 121
Impact of anthropomorphic features of artificially intelligent service robots on consumer acceptance: moderating role of sense of humor
Mengying Zhang, Doğan Gürsoy, Zhangyao Zhu, et al.
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 11, pp. 3883-3905
Closed Access | Times Cited: 108
Attitudes toward service robots: analyses of explicit and implicit attitudes based on anthropomorphism and construal level theory
Khaoula Akdim, Daniel Belanche, Marta Flavián
International Journal of Contemporary Hospitality Management (2021) Vol. 35, Iss. 8, pp. 2816-2837
Closed Access | Times Cited: 106
A critical review of robot research and future research opportunities: adopting a service ecosystem perspective
Hakseung Shin
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 6, pp. 2337-2358
Closed Access | Times Cited: 84
Anthropomorphism and OTA chatbot adoption: a mixed methods study
Danting Cai, Hengyun Li, Rob Law
Journal of Travel & Tourism Marketing (2022) Vol. 39, Iss. 2, pp. 228-255
Open Access | Times Cited: 78
The impact of AI-enabled service attributes on service hospitableness: the role of employee physical and psychological workload
Hailian Qiu, Minglong Li, Billy Bai, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 4, pp. 1374-1398
Closed Access | Times Cited: 72
Robots at your service: value facilitation and value co-creation in restaurants
Xiya Zhang, M.S. Balaji, Yangyang Jiang
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 5, pp. 2004-2025
Closed Access | Times Cited: 71
Technology acceptance before and after COVID-19: no-touch service from hotel robots
Lina Zhong, J. Andrés Coca‐Stefaniak, Alastair M. Morrison, et al.
Tourism Review (2022) Vol. 77, Iss. 4, pp. 1062-1080
Open Access | Times Cited: 70
All hype or the real deal? Investigating user engagement with virtual influencers in tourism
Li Xie-Carson, Thomas Magor, Pierre Benckendorff, et al.
Tourism Management (2023) Vol. 99, pp. 104779-104779
Open Access | Times Cited: 68
Charting the progress of technology adoption in tourism and hospitality in the era of industry 4.0
Dimitrios Buhalis, Leonidas Efthymiou, Naziyet Uzunboylu, et al.
EuroMed Journal of Business (2024) Vol. 19, Iss. 1, pp. 1-20
Open Access | Times Cited: 41
The role of robots in the service industry: Factors affecting human-robot interactions
Emi Moriuchi, Samantha Murdy
International Journal of Hospitality Management (2024) Vol. 118, pp. 103682-103682
Closed Access | Times Cited: 30
Co-Creating New Directions for Service Robots in Hospitality and Tourism
Francesc Fusté‐Forné, Tazim Jamal
Tourism and Hospitality (2021) Vol. 2, Iss. 1, pp. 43-61
Open Access | Times Cited: 82
Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications
Xingyang Lv, Jingjing Luo, Yuqing Liang, et al.
Tourism Management (2021) Vol. 90, pp. 104472-104472
Closed Access | Times Cited: 76
Antecedents of human-robot collaboration: theoretical extension of the technology acceptance model
M. Omar Parvez, Hüseyin Araslı, Ali Öztüren, et al.
Journal of Hospitality and Tourism Technology (2022) Vol. 13, Iss. 2, pp. 240-263
Closed Access | Times Cited: 67
Smart dining, smart restaurant, and smart service quality (SSQ)
IpKin Anthony Wong, Jingwen Huang, Zhiwei Lin, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 6, pp. 2272-2297
Closed Access | Times Cited: 66
How does COVID-19 differ from previous crises? A comparative study of health-related crisis research in the tourism and hospitality context
Eun Hye Park, Woo‐Hyuk Kim, Sung‐Bum Kim
International Journal of Hospitality Management (2022) Vol. 103, pp. 103199-103199
Open Access | Times Cited: 64
30 years of artificial intelligence (AI) research relating to the hospitality and tourism industry
Haiyan Kong, Kangping Wang, Xuejie Qiu, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 6, pp. 2157-2177
Closed Access | Times Cited: 62
The nonlinear effect of service robot anthropomorphism on customers’ usage intention: A privacy calculus perspective
Lishan Xie, Shaohui Lei
International Journal of Hospitality Management (2022) Vol. 107, pp. 103312-103312
Closed Access | Times Cited: 54
Anthropomorphism in hospitality and tourism: A systematic review and agenda for future research
Anni Ding, Rachel Hyunkyung Lee, Tiffany S. Legendre, et al.
Journal of Hospitality and Tourism Management (2022) Vol. 52, pp. 404-415
Closed Access | Times Cited: 49
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