OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
The effect of illegitimate tasks on hospitality employees’ service performance: a conservation of resources perspective
Lijing Zhao, Phillip M. Jolly, Shuming Zhao
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 7, pp. 2665-2684
Closed Access | Times Cited: 19
Lijing Zhao, Phillip M. Jolly, Shuming Zhao
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 7, pp. 2665-2684
Closed Access | Times Cited: 19
Showing 19 citing articles:
The Double-Edged Sword Effect of Illegitimate Tasks on Employee Creativity: Positive and Negative Coping Perspectives
Xinwen He, Yunjian Zheng, Wei Ye
Psychology Research and Behavior Management (2024) Vol. Volume 17, pp. 485-500
Open Access | Times Cited: 8
Xinwen He, Yunjian Zheng, Wei Ye
Psychology Research and Behavior Management (2024) Vol. Volume 17, pp. 485-500
Open Access | Times Cited: 8
Motivations and commitment to work in the hospitality industry: investigating employee psychology and responsible organizational behaviors
Mark Anthony Camilleri, Ciro Troise, Alastair M. Morrison
Tourism Review (2023) Vol. 79, Iss. 1, pp. 85-103
Open Access | Times Cited: 12
Mark Anthony Camilleri, Ciro Troise, Alastair M. Morrison
Tourism Review (2023) Vol. 79, Iss. 1, pp. 85-103
Open Access | Times Cited: 12
Why and when perceived organizational exploitation inhibits frontline hotel employees’ service performance: a social exchange approach
Yurong Fan, Qixing Huang, Long‐Zeng Wu, et al.
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 12, pp. 4092-4110
Closed Access | Times Cited: 4
Yurong Fan, Qixing Huang, Long‐Zeng Wu, et al.
International Journal of Contemporary Hospitality Management (2024) Vol. 36, Iss. 12, pp. 4092-4110
Closed Access | Times Cited: 4
The effects of recovery experiences on hotel employees’ subjective well-being, organizational citizenship behavior, and task performance
Huang Lan-Lan, Henry Tsai
International Journal of Hospitality Management (2024) Vol. 121, pp. 103798-103798
Closed Access | Times Cited: 4
Huang Lan-Lan, Henry Tsai
International Journal of Hospitality Management (2024) Vol. 121, pp. 103798-103798
Closed Access | Times Cited: 4
Why illegitimate tasks should be reduced? Investigating their impact on employee well-being
Yun Dong, Alice H.Y. Hon, Jian Tian
Chinese Management Studies (2025)
Closed Access
Yun Dong, Alice H.Y. Hon, Jian Tian
Chinese Management Studies (2025)
Closed Access
Perceived service climate and in-role and extra-role service performance: a moderated mediation model of work engagement and perceived overqualification
Dongmei Jin, Xinyu Yao, Beini Liu, et al.
Current Psychology (2025)
Closed Access
Dongmei Jin, Xinyu Yao, Beini Liu, et al.
Current Psychology (2025)
Closed Access
Exploring the relationship between emotional labour and work engagement through a three-phase framework, incorporating mediation and moderation analyses
Chih‐Hsing Liu, Wen-Pei Lin, Yen-Ling Ng
International Journal of Hospitality Management (2025) Vol. 126, pp. 104089-104089
Closed Access
Chih‐Hsing Liu, Wen-Pei Lin, Yen-Ling Ng
International Journal of Hospitality Management (2025) Vol. 126, pp. 104089-104089
Closed Access
Paying for robotic errors: exploring the relationship between robot service failure stressors, emotional labor and recovery work engagement
Xin Liu, Lu Zhang, Michael S. Lin, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Xin Liu, Lu Zhang, Michael S. Lin, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
“Thriving at Work” in Tourism and Hospitality: An integrative Systematic Literature Review and Research Agenda
Anita Manfreda, Anastasia Kulichyova, Amanda Ting
Cornell Hospitality Quarterly (2025)
Closed Access
Anita Manfreda, Anastasia Kulichyova, Amanda Ting
Cornell Hospitality Quarterly (2025)
Closed Access
The relationship between illegitimate tasks and service sabotage: an investigation of emotional energy and psychological resilience
Jingyou Zhao, Mingyan Han
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Jingyou Zhao, Mingyan Han
International Journal of Contemporary Hospitality Management (2025)
Closed Access
The impact of AI service failure on human employee behavior and customer service performance
Jian Tian, Hongxia Lin, Marwa Tourky, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Jian Tian, Hongxia Lin, Marwa Tourky, et al.
International Journal of Contemporary Hospitality Management (2025)
Closed Access
Understanding the role of exploitative leadership in inhibiting service innovative behavior: a moderated mediation model
Lijing Zhao, Shashan Bao, Phillip M. Jolly, et al.
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 3
Lijing Zhao, Shashan Bao, Phillip M. Jolly, et al.
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 3
Workplace ostracism and service-oriented behaviour: employees' workload and emotional energy
Md Karim Rabiul, Md. Mahmudul Alam, Rashed Al Karim
Management Decision (2023) Vol. 62, Iss. 4, pp. 1323-1340
Closed Access | Times Cited: 7
Md Karim Rabiul, Md. Mahmudul Alam, Rashed Al Karim
Management Decision (2023) Vol. 62, Iss. 4, pp. 1323-1340
Closed Access | Times Cited: 7
How do illegitimate tasks affect hospitality employees’ adaptive performance? An explanation from the perspective of cognitive-affective system theory of personality
Pengbo Li, Yina Lv, Runna Wang, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 9, pp. 3032-3051
Closed Access | Times Cited: 7
Pengbo Li, Yina Lv, Runna Wang, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 9, pp. 3032-3051
Closed Access | Times Cited: 7
Effects of servant leadership on service quality: Mediating roles of employees’ relational energy perceptions with managers and emotional energy perceptions toward work roles
Md Karim Rabiul, Rashed Al Karim, Faridahwati Mohd Shamsudin
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 7, pp. 943-969
Closed Access | Times Cited: 2
Md Karim Rabiul, Rashed Al Karim, Faridahwati Mohd Shamsudin
Journal of Hospitality Marketing & Management (2024) Vol. 33, Iss. 7, pp. 943-969
Closed Access | Times Cited: 2
The costs and opportunities of overload: exploring the double-edged sword effect of unreasonable tasks on thriving at work
Zhen Li, Hao Cheng, Rong Gao, et al.
Current Psychology (2023) Vol. 43, Iss. 15, pp. 13742-13756
Closed Access | Times Cited: 5
Zhen Li, Hao Cheng, Rong Gao, et al.
Current Psychology (2023) Vol. 43, Iss. 15, pp. 13742-13756
Closed Access | Times Cited: 5
Special privileges or busywork? The impact of qualitative job insecurity on idiosyncratic deals and illegitimate tasks among hospitality workers
Richard Currie, Juseob Lee, Hanyi Min, et al.
International Journal of Hospitality Management (2023) Vol. 113, pp. 103513-103513
Closed Access | Times Cited: 4
Richard Currie, Juseob Lee, Hanyi Min, et al.
International Journal of Hospitality Management (2023) Vol. 113, pp. 103513-103513
Closed Access | Times Cited: 4
Thriving at work as a mediator between high-performance human resource practices and innovative behavior in the hotel industry: The moderating role of self-enhancement motive
Muhammad Waheed Akhtar, Osman M. Karatepe, Elisa Rescalvo-Martin, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103897-103897
Closed Access | Times Cited: 1
Muhammad Waheed Akhtar, Osman M. Karatepe, Elisa Rescalvo-Martin, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103897-103897
Closed Access | Times Cited: 1
The impact of mentorship on internship satisfaction among hospitality interns: The moderating role of thriving at work
Chi-Wei Liu, Wen-Long Zhuang, Wai Yie Leong, et al.
The International Journal of Management Education (2024) Vol. 22, Iss. 3, pp. 101061-101061
Closed Access | Times Cited: 1
Chi-Wei Liu, Wen-Long Zhuang, Wai Yie Leong, et al.
The International Journal of Management Education (2024) Vol. 22, Iss. 3, pp. 101061-101061
Closed Access | Times Cited: 1
