
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
The effects of perceived value dimensions on customer satisfaction and loyalty: a comparison between traditional banks and fintechs
Emerson Wagner Mainardes, Neudson Peres de Freitas
International Journal of Bank Marketing (2023) Vol. 41, Iss. 3, pp. 641-662
Closed Access | Times Cited: 39
Emerson Wagner Mainardes, Neudson Peres de Freitas
International Journal of Bank Marketing (2023) Vol. 41, Iss. 3, pp. 641-662
Closed Access | Times Cited: 39
Showing 1-25 of 39 citing articles:
Redefining banks in the digital era: a typology of banks and their research, managerial and policy implications
Emmanuel Mogaji
International Journal of Bank Marketing (2023) Vol. 41, Iss. 7, pp. 1899-1918
Closed Access | Times Cited: 24
Emmanuel Mogaji
International Journal of Bank Marketing (2023) Vol. 41, Iss. 7, pp. 1899-1918
Closed Access | Times Cited: 24
High street banking on the app: branding strategies of traditionally-driven neobanks
Emmanuel Mogaji, Nguyen Phong Nguyen
International Journal of Bank Marketing (2024) Vol. 42, Iss. 2, pp. 301-330
Open Access | Times Cited: 12
Emmanuel Mogaji, Nguyen Phong Nguyen
International Journal of Bank Marketing (2024) Vol. 42, Iss. 2, pp. 301-330
Open Access | Times Cited: 12
Research on consumers’ purchase intention of cultural and creative products—Metaphor design based on traditional cultural symbols
Lili Liu, Hongxia Zhao
PLoS ONE (2024) Vol. 19, Iss. 5, pp. e0301678-e0301678
Open Access | Times Cited: 12
Lili Liu, Hongxia Zhao
PLoS ONE (2024) Vol. 19, Iss. 5, pp. e0301678-e0301678
Open Access | Times Cited: 12
The role of IoT and XAI convergence in the prediction, explanation, and decision of customer perceived value (CPV) in SMEs: a theoretical framework and research proposition perspective
Kwabena Abrokwah-Larbi
Discover Internet of Things (2025) Vol. 5, Iss. 1
Open Access
Kwabena Abrokwah-Larbi
Discover Internet of Things (2025) Vol. 5, Iss. 1
Open Access
Examining the brand-level associations between customer satisfaction, demographic profile and loyalty
John Dawes
International Journal of Bank Marketing (2025)
Closed Access
John Dawes
International Journal of Bank Marketing (2025)
Closed Access
Relationship marketing challenges in the Turkish banking industry: an exploratory study
Meral Ahu Karageyim, Serdar S. Durmuşoğlu
International Journal of Bank Marketing (2025)
Closed Access
Meral Ahu Karageyim, Serdar S. Durmuşoğlu
International Journal of Bank Marketing (2025)
Closed Access
Empirical analysis of workers' perceptions of ESG impacts on corporate sustainability performance: A methodological innovation combining the PLS-SEM, PROMETHEE-ROC and FIMIX-PLS methods
Anrafel de Souza Barbosa, Maria Cristina Crispim, Luíz Bueno da Silva, et al.
Technological Forecasting and Social Change (2025) Vol. 215, pp. 124091-124091
Closed Access
Anrafel de Souza Barbosa, Maria Cristina Crispim, Luíz Bueno da Silva, et al.
Technological Forecasting and Social Change (2025) Vol. 215, pp. 124091-124091
Closed Access
Modeling purchase intention for virtual reality hardware: a cognition-affect-conation (CAC) approach
Ali Vafaei Zadeh, Davoud Nikbin, Li Ling Thiew, et al.
Asia Pacific Journal of Marketing and Logistics (2025)
Closed Access
Ali Vafaei Zadeh, Davoud Nikbin, Li Ling Thiew, et al.
Asia Pacific Journal of Marketing and Logistics (2025)
Closed Access
The influence of perceived value to customer loyalty with customer satisfaction as an intervening variable on ESSE Brand Users in Manado
Syallomika F. B. W. Umboh, Joy Elly Tulung, Shinta J. C. Wangke
Riset Akuntansi dan Manajemen Pragmatis (2024) Vol. 2, Iss. 1, pp. 1-19
Open Access | Times Cited: 3
Syallomika F. B. W. Umboh, Joy Elly Tulung, Shinta J. C. Wangke
Riset Akuntansi dan Manajemen Pragmatis (2024) Vol. 2, Iss. 1, pp. 1-19
Open Access | Times Cited: 3
Students’ perceived value in higher education institutions: investigating the role of antecedents and context
Ahmad Syarief Iskandar, Hillman Wirawan, Rudi Salam
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 3
Ahmad Syarief Iskandar, Hillman Wirawan, Rudi Salam
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 3
A study on driving factors for enhancing financial performance and customer-centricity through digital banking
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Quality and Service Sciences (2024) Vol. 16, Iss. 2, pp. 218-250
Closed Access | Times Cited: 3
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
International Journal of Quality and Service Sciences (2024) Vol. 16, Iss. 2, pp. 218-250
Closed Access | Times Cited: 3
Roles of barriers and gender in explaining consumers' chatbot resistance in banking: a fuzzy approach
Walid Chaouali, Nizar Souiden, Narjess Aloui, et al.
International Journal of Bank Marketing (2024) Vol. 42, Iss. 7, pp. 1867-1887
Closed Access | Times Cited: 3
Walid Chaouali, Nizar Souiden, Narjess Aloui, et al.
International Journal of Bank Marketing (2024) Vol. 42, Iss. 7, pp. 1867-1887
Closed Access | Times Cited: 3
“It’s more delicious because I like you”: commercial food influencers’ follower satisfaction, retention and repurchase intention
Mohammad Olfat, Reuben Kirkham
Industrial Management & Data Systems (2024)
Closed Access | Times Cited: 2
Mohammad Olfat, Reuben Kirkham
Industrial Management & Data Systems (2024)
Closed Access | Times Cited: 2
Digital Financial Capability Scale
Kelmara Mendes Vieira, Taiane Keila Matheis, Eliete dos Reis Lehnhart
Journal of risk and financial management (2024) Vol. 17, Iss. 9, pp. 404-404
Open Access | Times Cited: 1
Kelmara Mendes Vieira, Taiane Keila Matheis, Eliete dos Reis Lehnhart
Journal of risk and financial management (2024) Vol. 17, Iss. 9, pp. 404-404
Open Access | Times Cited: 1
Ipma's Analysis on Factors Affecting Indrive Indonesia's Customer Loyalty
Wira Pramana Putra, Ratih Hendayani, Riski Taufik Hidayah
International Journal of Professional Business Review (2023) Vol. 8, Iss. 6, pp. e02320-e02320
Open Access | Times Cited: 4
Wira Pramana Putra, Ratih Hendayani, Riski Taufik Hidayah
International Journal of Professional Business Review (2023) Vol. 8, Iss. 6, pp. e02320-e02320
Open Access | Times Cited: 4
The moderating role of high- and low-involvement product types on customer loyalty and satisfaction in banking: an Australian perspective
Mercedez Hinchcliff, Elias Kyriazis, Grace McCarthy, et al.
International Journal of Bank Marketing (2023) Vol. 41, Iss. 7, pp. 1974-2004
Closed Access | Times Cited: 4
Mercedez Hinchcliff, Elias Kyriazis, Grace McCarthy, et al.
International Journal of Bank Marketing (2023) Vol. 41, Iss. 7, pp. 1974-2004
Closed Access | Times Cited: 4
The Influence of Social Media Marketing on Brand Loyalty Through Brand Image, Brand Awareness and Perceived Value of Sports Brand Consumers in China
Huili Wang, Sany Sanuri Mohd Mokhtar, Mohd Khalid Mokhtar, et al.
Journal of System and Management Sciences (2024)
Open Access | Times Cited: 1
Huili Wang, Sany Sanuri Mohd Mokhtar, Mohd Khalid Mokhtar, et al.
Journal of System and Management Sciences (2024)
Open Access | Times Cited: 1
Investigating the customer-to-customer interaction during the customer journey in banking industry
Shahrbanoo Yadollahi, Ali Kazemi, Bahram Ranjbarian
International Journal of Bank Marketing (2024)
Closed Access | Times Cited: 1
Shahrbanoo Yadollahi, Ali Kazemi, Bahram Ranjbarian
International Journal of Bank Marketing (2024)
Closed Access | Times Cited: 1
Digital financial literacy and financial well-being – evidence from India
Suhail Ahmad Bhat, Umer Mushtaq Lone, S. Arunkumar, et al.
International Journal of Bank Marketing (2024)
Closed Access | Times Cited: 1
Suhail Ahmad Bhat, Umer Mushtaq Lone, S. Arunkumar, et al.
International Journal of Bank Marketing (2024)
Closed Access | Times Cited: 1
A cross-cultural analysis of perceived value and customer loyalty in restaurants
Gabriel Croitoru, Alexandru Căpățînă, Nicoleta Valentina Florea, et al.
European Research on Management and Business Economics (2024) Vol. 30, Iss. 3, pp. 100265-100265
Open Access | Times Cited: 1
Gabriel Croitoru, Alexandru Căpățînă, Nicoleta Valentina Florea, et al.
European Research on Management and Business Economics (2024) Vol. 30, Iss. 3, pp. 100265-100265
Open Access | Times Cited: 1
A comparative examination of the motivating factors underpinning consumers' loyalty toward credit card usage in the United States and France
Katariina Juusola, Kwabena G. Boakye, Charles Blankson, et al.
International Journal of Bank Marketing (2023) Vol. 41, Iss. 7, pp. 1743-1768
Closed Access | Times Cited: 3
Katariina Juusola, Kwabena G. Boakye, Charles Blankson, et al.
International Journal of Bank Marketing (2023) Vol. 41, Iss. 7, pp. 1743-1768
Closed Access | Times Cited: 3
An Empirical Appraisal of Electronic Service Quality, Customer Satisfaction and Behavioral Intentions within Online Shopping in South Africa
Eugine Tafadzwa Maziriri, Tinashe Chuchu, Tarisai Fritz Rukuni
Journal of Consumer Sciences (2023) Vol. 8, Iss. 3, pp. 234-256
Open Access | Times Cited: 3
Eugine Tafadzwa Maziriri, Tinashe Chuchu, Tarisai Fritz Rukuni
Journal of Consumer Sciences (2023) Vol. 8, Iss. 3, pp. 234-256
Open Access | Times Cited: 3
Customer Relationship Marketing, Customer Bonding, and Customer Satisfaction on Customer Loyalty in Telecommunication Companies
Haris Maupa, Cokki Cokki, Syarifuddin Sulaiman
JURNAL MINDS Manajemen Ide dan Inspirasi (2023) Vol. 10, Iss. 2, pp. 279-296
Open Access | Times Cited: 2
Haris Maupa, Cokki Cokki, Syarifuddin Sulaiman
JURNAL MINDS Manajemen Ide dan Inspirasi (2023) Vol. 10, Iss. 2, pp. 279-296
Open Access | Times Cited: 2
Persepsi Nasabah terhadap Aplikasi M-Banking pada Bank Swasta dan Bank Pemerintah
Johan Ivander Wangsanegara, Cicilia Erna Susilawati, Visi Saujaningati Kristyanto
EKONOMIS Journal of Economics and Business (2024) Vol. 8, Iss. 1, pp. 772-772
Open Access
Johan Ivander Wangsanegara, Cicilia Erna Susilawati, Visi Saujaningati Kristyanto
EKONOMIS Journal of Economics and Business (2024) Vol. 8, Iss. 1, pp. 772-772
Open Access