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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Exploring mobile banking service quality dimensions in Pakistan: a text mining approach
Atif Hussain, Abdul Hannan, Muhammad Shafiq
International Journal of Bank Marketing (2023) Vol. 41, Iss. 3, pp. 601-618
Closed Access | Times Cited: 13

Showing 13 citing articles:

“Too Big to Fail”—Study on Indian Digital Banking Apps Service Quality: A Text Mining Approach
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
Lecture notes in electrical engineering (2025), pp. 397-409
Closed Access
Understanding the challenges affecting food-sharing apps’ usage: insights using a text-mining and interpretable machine learning approach
Praveen Puram, Soumya Roy, Anand Gurumurthy
Annals of Operations Research (2024)
Closed Access | Times Cited: 2
Text analytics and new service development: a hybrid thematic analysis with systematic literature review approach
Saeed Rouhani, Saba Alsadat Bozorgi, Hannan Amoozad Mahdiraji, et al.
EuroMed Journal of Business (2024)
Closed Access | Times Cited: 1
Understanding critical service factors in neobanks: crafting strategies through text mining
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
Journal of Modelling in Management (2024)
Closed Access | Times Cited: 1
Aligning priorities: A Comparative analysis of scientific and policy perspectives on municipal solid waste management
Miguel A. Rodrigues, Jorge Manuel Gomes Antunes, Vera Miguéis
Waste Management (2024) Vol. 193, pp. 70-83
Open Access | Times Cited: 1
Analyzing Customer Sentiments and Trends in Turkish Mobile Banking Apps: A Text Mining Study
Yavuz Selim Balcıoğlu
Dumlupınar Üniversitesi Sosyal Bilimler Dergisi (2024), Iss. 80, pp. 49-69
Open Access
Leveraging sentiment analysis via text mining to improve customer satisfaction in UK banks
Amirreza Ghadiridehkordi, Jia Shao, Dev Kumar Boojihawon, et al.
International Journal of Bank Marketing (2024)
Closed Access
EXAMINING THE IMPLICATION OF TQM, CUSTOMER SATISFACTION, SERVICE QUALITY, AND MARKET ORIENTATION IN PRIVATE BANK IN SURABAYA
Evelyn Audrey, Timotius F.C.W. Sutrisno
DeReMa (Development Research of Management) Jurnal Manajemen (2024) Vol. 19, Iss. 1, pp. 39-39
Open Access
Perceived Trust and Its Antecedents’ Impact on Intentions to Use Fintech; Evidence from Pakistan
Kashif Saeed, Sohail Aslam, Shumaila Jabbar, et al.
Bulletin of Business and Economics (BBE) (2024) Vol. 13, Iss. 2, pp. 573-582
Closed Access
Customer perceptions on open banking apps: Insights using Structural topic modeling
Kanti Desiraju, Arindra Nath Mishra, Pooja Sengupta
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104029-104029
Closed Access
Online review based IPA and IPCA: the case of Korean mobile banking apps
Sohui Kim, Min Ho Ryu
International Journal of Bank Marketing (2024)
Closed Access
A Text Mining Study of Online Reviews to Understand Intercity Bus Service Quality
Atif Hussain, Adnan Shafiq, Muhammad Uzair Awan, et al.
Transport Policy (2024)
Closed Access
Who Pays Attention to the User Experience Content Embedded in Mobile APP Reviews
Silas Formunyuy Verkijika
Communications in computer and information science (2023), pp. 277-295
Closed Access
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