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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Influence of fast-food restaurant service quality and its dimensions on customer perceived value, satisfaction and behavioural intentions
Neale Slack, Gurmeet Singh, Jazbeen Ali, et al.
British Food Journal (2020) Vol. 123, Iss. 4, pp. 1324-1344
Closed Access | Times Cited: 100

Showing 1-25 of 100 citing articles:

Antecedents involved in developing fast-food restaurant customer loyalty
Gurmeet Singh, Neale Slack, Shavneet Sharma, et al.
The TQM Journal (2021) Vol. 33, Iss. 8, pp. 1753-1769
Open Access | Times Cited: 72
From restaurant to cloud kitchen: Survival of the fittest during COVID-19 An empirical examination
Kushagra Kulshreshtha, Gunjan Sharma
Technological Forecasting and Social Change (2022) Vol. 179, pp. 121629-121629
Open Access | Times Cited: 44
THE INFLUENCE OF PERCEIVED PRICE AND QUALITY OF DELIVERY ON ONLINE REPEAT PURCHASE INTENTION: THE EVIDENCE FROM VIETNAMESE PURCHASERS
Luc Phan Tan, Thu-Hang Le
Cogent Business & Management (2023) Vol. 10, Iss. 1
Open Access | Times Cited: 27
Customer satisfaction leading the intention to adopt battery electric vehicles with the moderating role of government support and status symbol
Shafique Ur Rehman, Stefano Bresciani, Dorra Yahiaoui, et al.
Journal of Cleaner Production (2024) Vol. 456, pp. 142371-142371
Closed Access | Times Cited: 14
What attributes affect customer satisfaction in green restaurants? An aspect-based sentiment analysis approach
M. R. Shahhosseini, Arash Khalili Nasr
Journal of Travel & Tourism Marketing (2024) Vol. 41, Iss. 4, pp. 472-490
Closed Access | Times Cited: 13
Modelling Muslims’ revisit intention of non-halal certified restaurants in Malaysia
Firdaus Firdaus Halimi, Serge Gabarre, Samar Rahi, et al.
Journal of Islamic marketing (2021) Vol. 13, Iss. 11, pp. 2437-2461
Closed Access | Times Cited: 55
Examining the effect of perceived quality of authentic souvenir product, perceived value, and satisfaction on customer loyalty
Chompoonut Suttikun, Supawat Meeprom
Cogent Business & Management (2021) Vol. 8, Iss. 1
Open Access | Times Cited: 42
Internal factors, external factors and behavioral intention toward food delivery apps (FDAs)
Kenneth Shiu Pong Ng, Jiru Zhang, Jose Weng Chou Wong, et al.
British Food Journal (2023) Vol. 125, Iss. 8, pp. 2970-2987
Closed Access | Times Cited: 21
How Social Identity Affects Green Food Purchase Intention: The Serial Mediation Effect of Green Perceived Value and Psychological Distance
Can Zheng, Shuai Ling, Dongmin Cho
Behavioral Sciences (2023) Vol. 13, Iss. 8, pp. 664-664
Open Access | Times Cited: 17
Tourist's satisfaction with local food effect behavioral intention in COVID-19 pandemic: a moderated-mediated perspective
Shafique Ur Rehman, Sarminah Samad, Sandeep Singh, et al.
British Food Journal (2021) Vol. 124, Iss. 10, pp. 3133-3151
Closed Access | Times Cited: 39
Antecedents and consequences of fast-food restaurant customers' perception of price fairness
Gurmeet Singh, Neale Slack, Shavneet Sharma, et al.
British Food Journal (2021) Vol. 124, Iss. 8, pp. 2591-2609
Open Access | Times Cited: 35
Increasing restaurants' sales performance: linking suppliers and chefs' culinary knowledge
Shu-Hua Wu, Edward C.S. Ku, Tung-Pao Wu
British Food Journal (2022) Vol. 125, Iss. 1, pp. 345-360
Closed Access | Times Cited: 19
Islamic food laws: customer satisfaction effect halal purchase intention in China. Moderating role of religiosity
Ahmed Hassan Abdou, Markus Patrick Chan, Shafique Ur Rehman, et al.
British Food Journal (2024) Vol. 126, Iss. 8, pp. 3088-3112
Closed Access | Times Cited: 4
Bibliometric Analysis of Customer Service in Purchase Intention
A Hernandez
Región Científica (2025)
Open Access
Influence of supermarket self-checkout service quality, customer vulnerability and risk perception during emerging pandemics on Australian customer behaviour
Gurmeet Singh, Neale Slack, Shavneet Sharma
The TQM Journal (2025)
Closed Access
Culinary connections: The mediating role of customer brand co-creation behavior in gastronomic and revisit intentions
Ni Made Purnami, Ni Wayan Mujiati, Ayu Putu Laksmi Danyathi, et al.
Innovative Marketing (2025) Vol. 21, Iss. 1, pp. 26-36
Open Access
Market segmentation and perceived value in the gastronomy industry of Medellin, Colombia: an empirical study
Rodolfo Casadiego-Alzate, Alexander Balzán, Tatiana Castañeda Quirama, et al.
Revista Venezolana de Gerencia (2025) Vol. 30, Iss. 109, pp. 430-445
Open Access
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Khaldoun I. Ababneh, Subramaniam Ponnaiyan, Ahmed R. ElMelegy, et al.
Quality Management Journal (2022) Vol. 29, Iss. 2, pp. 104-124
Closed Access | Times Cited: 17
Factors forming consumer willingness to pay a premium for free-range eggs
Neale Slack, Shavneet Sharma, Juraj Cúg, et al.
British Food Journal (2022) Vol. 125, Iss. 7, pp. 2439-2459
Closed Access | Times Cited: 17
The role of customer orientation in creating customer value in fast-food restaurants
Mohamed Y. Helal
Journal of Hospitality and Tourism Insights (2022) Vol. 6, Iss. 5, pp. 2359-2381
Closed Access | Times Cited: 17
New insights into the measurement model of a new scale for evaluating restaurant service quality during major infectious disease outbreaks
Ya-Yuan Chang, Ching‐Chan Cheng
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 5, pp. 1629-1648
Closed Access | Times Cited: 16
Analyzing the Influence of eWOM on Customer Perception of Value and Brand Love in Hospitality Enterprise
Mohamed A. Alshreef, Thowayeb H. Hassan, Mohamed Y. Helal, et al.
Sustainability (2023) Vol. 15, Iss. 9, pp. 7286-7286
Open Access | Times Cited: 9
Exploring insect-based food consumption experiences and their consequences in a mature entomophagous community
Yunyao Liu, Seongseop Kim
British Food Journal (2024) Vol. 126, Iss. 7, pp. 2686-2713
Closed Access | Times Cited: 3
Valuation of customers’ service quality, affective, sensory experience and entertainment to behavioral intention
Chih‐Hsing Liu, Sheng-Fang Chou, Ho Tran Vu
Total Quality Management & Business Excellence (2024) Vol. 35, Iss. 13-14, pp. 1509-1541
Closed Access | Times Cited: 3
Impact of cause‐related marketing on consumer advocacy and cause participation: A causal model based on self‐reports and eye‐tracking measures
Alberto Badenes‐Rocha, José Enrique Bigné Alcañiz, Carla Ruíz Mafé
Psychology and Marketing (2021)
Open Access | Times Cited: 23
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