OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Influence of robots service quality on customers' acceptance in restaurants
Tejas R. Shah, Pradeep Kautish, Khalid Mehmood
Asia Pacific Journal of Marketing and Logistics (2023) Vol. 35, Iss. 12, pp. 3117-3137
Closed Access | Times Cited: 44

Showing 1-25 of 44 citing articles:

Engaging consumers through artificially intelligent technologies: Systematic review, conceptual model, and further research
Linda D. Hollebeek, Choukri Menidjel, Marko Sarstedt, et al.
Psychology and Marketing (2024) Vol. 41, Iss. 4, pp. 880-898
Open Access | Times Cited: 36

Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
Khalid Mehmood, Pradeep Kautish, Tejas R. Shah
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103825-103825
Closed Access | Times Cited: 28

Navigating a net‐zero economy future: Antecedents and consequences of net‐zero economy‐based green innovation
Khalid Mehmood, Pradeep Kautish, Sachin Kumar Mangla, et al.
Business Strategy and the Environment (2024)
Open Access | Times Cited: 27

Technology-enabled cure and care: An application of innovation resistance theory to telemedicine apps in an emerging market context
Pradeep Kautish, Mujahid Siddiqui, Aaliyah Siddiqui, et al.
Technological Forecasting and Social Change (2023) Vol. 192, pp. 122558-122558
Closed Access | Times Cited: 27

The online flow and its influence on awe experience: an AI-enabled e-tail service exploration
Arpita Khare, Pradeep Kautish, Anshuman Khare
International Journal of Retail & Distribution Management (2023) Vol. 51, Iss. 6, pp. 713-735
Closed Access | Times Cited: 24

Unraveling the transformation: the three-wave time-lagged study on big data analytics, green innovation and their impact on economic and environmental performance in manufacturing SMEs
Khalid Mehmood, Fauzia Jabeen, Mohammad Rashid, et al.
European Journal of Innovation Management (2024)
Closed Access | Times Cited: 13

Service robot acceptance in museums: an empirical study using the service robot acceptance model (sRAM)
Amy Wong, Jimmy Wong
Journal of Services Marketing (2024) Vol. 38, Iss. 5, pp. 619-635
Closed Access | Times Cited: 11

Do AI-powered digital assistants influence customer emotions, engagement and loyalty? An empirical investigation
Daniel K. Maduku, Nripendra P. Rana, Mercy Mpinganjira, et al.
Asia Pacific Journal of Marketing and Logistics (2024) Vol. 36, Iss. 11, pp. 2849-2868
Closed Access | Times Cited: 8

How high-involvement work practices, public service motivation, and employees’ commitment influence employees' proactive work behavior: evidence from China
Khalid Mehmood, Yaser Iftikhar, Aamir Suhail, et al.
Asian Business & Management (2024) Vol. 23, Iss. 1, pp. 55-81
Closed Access | Times Cited: 6

Exploring drivers of behavioral willingness to reduce plastic consumption and socially responsible consumption behavior: A stimulus–organism–behavior–consequence paradigm based environmental management perspective
Khalid Mehmood, Fauzia Jabeen, Shilpa Iyanna, et al.
Corporate Social Responsibility and Environmental Management (2024) Vol. 31, Iss. 4, pp. 3098-3118
Closed Access | Times Cited: 6

Turning Lemons into Lemonade: Social Support as a Moderator of the Relationship Between Technostress and Quality of Life Among University Students
Khalid Mehmood, Aamir Suhail, Pradeep Kautish, et al.
Psychology Research and Behavior Management (2024) Vol. Volume 17, pp. 989-1006
Open Access | Times Cited: 6

Robots in service: how robot capabilities and personalities drive customer value co-creation and satisfaction
M.S. Balaji, Yangyang Jiang, Xiya Zhang
International Journal of Contemporary Hospitality Management (2025)
Closed Access

Critical criteria for restaurant technology application: the interrelationship effect of influencing technology acceptance and brand equity
Chih‐Hsing Liu, Sheng-Fang Chou, Jun-You Lin
Journal of Marketing Analytics (2025)
Closed Access

Opting for smart hotels: do digital immigrants perceive differently than digital natives do?
Zhuoma Yan, Rupam Konar, Erose Sthapit, et al.
Journal of Hospitality and Tourism Insights (2025)
Closed Access

Do I look real? Impact of digital human avatar influencer realism on consumer engagement and attachment
Tejas R. Shah, Sonal Purohit, Manish Das, et al.
Journal of Consumer Marketing (2025)
Closed Access

Antecedents and consequences of customer satisfaction with courier services during disruptions: empirical evidence from Indian postal sector
Jayashree Saha, Tridib Ranjan Sarma
Journal of Advances in Management Research (2025)
Closed Access

Unveiling the impact of technology-driven factors on conspicuous consumption: a time-lagged investigation
Pradeep Kautish, Khalid Mehmood, Aamir Suhail, et al.
Current Psychology (2025)
Closed Access

Digital marketing innovation and industrial marketing: evidence from restaurants' service robots
Edward C.S. Ku
Asia Pacific Journal of Marketing and Logistics (2024) Vol. 36, Iss. 11, pp. 3099-3117
Closed Access | Times Cited: 4

Attitude towards service robots in tourism and hospitality services settings — The effect of multidimensional anthropomorphism and technology readiness
Furkan Baltacı, Miraç Yücel Başer, Mazlum Çelik
International Journal of Tourism Research (2024) Vol. 26, Iss. 4
Open Access | Times Cited: 4

Linking technology readiness and customer engagement: an AI-enabled voice assistants investigation
Tejas R. Shah, Pradeep Kautish, Sandeep Walia
foresight (2023) Vol. 26, Iss. 1, pp. 136-154
Closed Access | Times Cited: 10

Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory
Hanqun Song, Huijun Yang, Erose Sthapit
International Journal of Contemporary Hospitality Management (2023)
Open Access | Times Cited: 10

Factors affecting innovation resistance of fast-food employees’ usage intention of robots: an integrative perspective
Salman Khan, Shafaqat Mehmood
Journal of Hospitality and Tourism Insights (2024) Vol. 7, Iss. 3, pp. 1456-1474
Closed Access | Times Cited: 3

Impact of cultural tightness on consumers' preference for anthropomorphic AI services
Jiarui Sui, Henry Shen, Xinyue Zhou
Psychology and Marketing (2024) Vol. 41, Iss. 11, pp. 2841-2853
Closed Access | Times Cited: 3

Give me a human! How anthropomorphism and robot gender affect trust in financial robo-advisory services
Daria Plotkina, Hava Orkut, Meral Ahu Karageyim
Asia Pacific Journal of Marketing and Logistics (2024) Vol. 36, Iss. 10, pp. 2689-2705
Closed Access | Times Cited: 3

Animating arousal and engagement: empirical insights into AI-enhanced robotic performances and consumer reactions
Yuhao Li, Shurui Wang, Zehua Li
Journal of Hospitality and Tourism Technology (2024) Vol. 15, Iss. 5, pp. 737-768
Closed Access | Times Cited: 2

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