Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Reviewing congruity effects in the service environment musicscape
Steve Oakes, Adrian C. North
International Journal of Service Industry Management (2008) Vol. 19, Iss. 1, pp. 63-82
Closed Access | Times Cited: 85

Showing 1-25 of 85 citing articles:

An expanded servicescape perspective
Mark S. Rosenbaum, Carolyn Massiah
Journal of service management (2011) Vol. 22, Iss. 4, pp. 471-490
Closed Access | Times Cited: 501
Restaurant Servicescape, Service Encounter, and Perceived Congruency on Customers' Emotions and Satisfaction
Ingrid Y. Lin, Anna S. Mattila
Journal of Hospitality Marketing & Management (2010) Vol. 19, Iss. 8, pp. 819-841
Open Access | Times Cited: 296
Incorporating the winescape into the theory of planned behaviour: Examining ‘new world’ wineries
Vanessa Quintal, Ben W. Thomas, Ian Phau
Tourism Management (2014) Vol. 46, pp. 596-609
Open Access | Times Cited: 158
Emotional Responses to Multisensory Environmental Stimuli
Eliane Schreuder, Jan B. F. van Erp, Alexander Toet, et al.
SAGE Open (2016) Vol. 6, Iss. 1
Open Access | Times Cited: 141
Music and consumption experience: a review
Rajnish Jain, Shilpa Bagdare
International Journal of Retail & Distribution Management (2011) Vol. 39, Iss. 4, pp. 289-302
Closed Access | Times Cited: 140
The interplay of customer experience and commitment
Timothy L. Keiningham, Joan Ball, Sabine Benoit, et al.
Journal of Services Marketing (2017) Vol. 31, Iss. 2, pp. 148-160
Open Access | Times Cited: 136
Non-invasive alternating current stimulation improves vision in optic neuropathy
Bernhard A. Sabel, Anton Fedorov, Nicole Naue, et al.
Restorative Neurology and Neuroscience (2011) Vol. 29, Iss. 6, pp. 493-505
Open Access | Times Cited: 117
Festival quality, theory of planned behavior and revisiting intention: Evidence from local and small Italian culinary festivals
Massimiliano Vesci, Antonio Botti
Journal of Hospitality and Tourism Management (2018) Vol. 38, pp. 5-15
Closed Access | Times Cited: 99
Artificial intelligence-driven music biometrics influencing customers’ retail buying behavior
Waymond Rodgers, Fannie Yeung, Christopher Odindo, et al.
Journal of Business Research (2021) Vol. 126, pp. 401-414
Open Access | Times Cited: 68
Restorative servicescapes: restoring directed attention in third places
Mark S. Rosenbaum
Journal of service management (2009) Vol. 20, Iss. 2, pp. 173-191
Closed Access | Times Cited: 114
Thank you for the music – or not? The effects of in-store music in service settings
Anne Michel, Chris Baumann, Leonie Gayer
Journal of Retailing and Consumer Services (2017) Vol. 36, pp. 21-32
Closed Access | Times Cited: 65
How do personality traits affect visitor’s experience, emotional stimulation and behaviour? The case of wine tourism
Ifigeneia Leri, Prokopis K. Theodoridis
Tourism Review (2020) Vol. 76, Iss. 5, pp. 1013-1049
Closed Access | Times Cited: 53
Perceived service encounter pace and customer satisfaction
Breffni M. Noone, Sheryl E. Kimes, Anna S. Mattila, et al.
Journal of service management (2009) Vol. 20, Iss. 4, pp. 380-403
Closed Access | Times Cited: 85
Interacting with background music engages E-Customers more: The impact of interactive music on consumer perception and behavioral intention
Angel Hsing‐Chi Hwang, Jeeyun Oh
Journal of Retailing and Consumer Services (2019) Vol. 54, pp. 101928-101928
Closed Access | Times Cited: 52
Co-creation of background music: A key to innovating coffee shop management
Seongun Jeon, Chulwon Park, Youjae Yi
International Journal of Hospitality Management (2016) Vol. 58, pp. 56-65
Closed Access | Times Cited: 49
Exploring the relationship between nature sounds, connectedness to nature, mood and willingness to buy sustainable food: A retail field experiment
Sara Spendrup, Erik Hunter, Ellinor Isgren
Appetite (2016) Vol. 100, pp. 133-141
Closed Access | Times Cited: 41
Facereader as a tool to evaluate music preferences of Slovak consumers
Patrik Jurčišin, Jakub Berčí­k, Adriana Rusková, et al.
Inproforum ... (2025) Vol. 18, pp. 77-82
Closed Access
Using LLMs in sensory service research: initial insights and perspectives
Monika Imschloß, Marko Sarstedt, Susanne Adler, et al.
Service Industries Journal (2025), pp. 1-22
Open Access
Atmosphere in fashion stores: do you need to change?
Andrew G. Parsons
Journal of Fashion Marketing and Management (2011) Vol. 15, Iss. 4, pp. 428-445
Closed Access | Times Cited: 47
The interactive effect of Gestalt situations and arousal seeking tendency on customers' emotional responses: matching color and music to specific servicescapes
Ingrid Y. Lin
Journal of Services Marketing (2010) Vol. 24, Iss. 4, pp. 294-304
Closed Access | Times Cited: 45
Conceptualizing the management and consumption of live music in urban space
Steve Oakes, Gary Warnaby
Marketing Theory (2011) Vol. 11, Iss. 4, pp. 405-418
Closed Access | Times Cited: 41
The sound of silence: Why music in supermarkets is just a distraction
Niki Hynes, Struan Manson
Journal of Retailing and Consumer Services (2015) Vol. 28, pp. 171-178
Closed Access | Times Cited: 40
Sonic branding in sport: A model for communicating brand identity through musical fit
Khalid Ballouli, Bob Heere
Sport Management Review (2014) Vol. 18, Iss. 3, pp. 321-330
Closed Access | Times Cited: 36
Influence of Music on the Behaviors of Crowd in Urban Open Public Spaces
Qi Meng, Tingting Zhao, Jian Kang
Frontiers in Psychology (2018) Vol. 9
Open Access | Times Cited: 36
Store Image and Its Effect on Customer Perception of Retail Stores
Zohre Hosseini, Sreenivasan Jayashree, C. A. Malarvizhi
Asian Social Science (2014) Vol. 10, Iss. 21
Open Access | Times Cited: 32
Page 1 - Next Page

Scroll to top